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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and helpfulness, making the entire process smooth and stress-free. Many people highlight the exceptional service, noting the team's responsiveness and efficiency in handling business setups and related services. The customer service is frequently described as excellent, with reviewers appreciating the clear guidance, prompt assistance, and proactive communication at every stage. However, some customers also noted issues with the service, mentioning that timelines were not respected, and there were significant delays in processes. A few other people also felt that communication was inconsistent, with long periods of no updates and a lack of clarity, especially during the business closure process. Some reviewers were not happy with the company's handling of documents and credentials, stating that they were not provided when requested.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the empathetic, professional, and... See more

Response time

Clients share positive opinions on response time, often highlighting the quick, professional, and prompt... See more

User experience

People report positive experiences with user experience, often describing the company setup process as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I welcomed the quick, professional responses on most requests. My main concern was it was difficult to make other plans or commitments…. Wondering when the next step in the process will be confirmed

Rated 4 out of 5 stars

Working with RadiantBiz has been a truly pleasant experience. From day one until the completion of our business incorporation, the team was incredibly supportive, responsive, and helpful throughout... See more

Rated 5 out of 5 stars

We made our business setup in Dubai through RadiantBiz, and the experience was truly excellent. They guided us through every step of the process - from work visas and all other requirements. The... See more

Company replied

Rated 5 out of 5 stars

I had a very good experience with Radiantbiz. The process of establishing a company went smoothly, professionally and very quickly. A big thank you goes to Melson , whao was very helpful , prompt... See more


Company details

  1. Business management consultant

Written by the company

Radianbiz is the best company setup consultant in Dubai. We are in this business for the past 12 years and have catered thousands of clients from more than 64 different countries.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I would like to sincerely thank…

I would like to sincerely thank Praanesh and Farooq for their exceptional support and guidance throughout my company formation process. Your professionalism, responsiveness, and expertise made everything smooth and stress-free.

Highly recommend Radiantbiz — truly the best in the business!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Appreciation

This company helped us establish our business in the UAE smoothly, with a seamless process from start to finish. They are proactive in managing our compliance and ensure that all our taxes and licenses are always up to date, supporting uninterrupted business operations and long‑term continuity.

Many thanks to the entire team, especially Clinton and Fariha.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Reliable Company Formation and Renewal Support for Two Years

We have been working with RadiantBiz for two consecutive years now, and our experience has been consistently excellent from start to finish.
They initially assisted us with setting up our UAE Free Zone company, RAYSTAR LABS ME FZE, handling the entire incorporation process from scratch. This included trade license issuance, company registration, documentation processing, coordination with the free zone authority, and compliance guidance. The entire setup process was smooth, transparent, and professionally managed at every stage.
During our first year of operations, they continued supporting us with regulatory compliance, documentation updates, and ongoing advisory assistance. Most recently, they completed our trade license renewal successfully, ensuring that all licensing requirements were updated and aligned with UAE regulations without delays or complications.
A special mention to their executive, Safa Aijaz, who remained in direct contact with me throughout the renewal process, especially over WhatsApp. She consistently followed up in a timely and professional manner, reminded us well in advance about upcoming renewal deadlines, and ensured that we did not miss any compliance requirements. Her responsiveness and proactive communication made the entire process stress free.
Their team has been responsive, organized, and clear in communication. From company formation to renewal, everything has been handled efficiently and professionally.
We are fully satisfied with their services and look forward to continuing our business relationship in the coming years. Highly recommended.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

This is honestly worst company ever

This is honestly worst company ever

I needed to set up company, in the middle process they change my manager, new manager had no info about whole process. I lost 2 weeks and lot of money cause their mistake. After that troubles continues ... Setting bank account they didnt accept my request and made bank account in another bank. Lost another 2 weeks ... Highly NO RECOMMENDATION

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Roadsil Business Setup Review

The company is well equipped with all the services regarding Business setup, Account opening, and all other related services. They are well verse with the compliances of the government. Mr Melson was very pro active in handling our setup for business and visa process. He is hardworking and well acquainted with the system. Mr Danish and Ms Malika were also very proactive in handling my doubts and did a great job. Highly recommend their services for business opening setup in UAE.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Ms. Malika & Mr. Melson both were very helpful and they help me a lot to finish my process and get my things done on time. Thanks for your help and support.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

A Rare Experience in the Business Setup World

When you enter the UAE free-zone ecosystem, you quickly realize how aggressive and noisy the market can be. Multiple consultants. Multiple versions. Pricing revisions. Urgency tactics. Pressure.

And then you meet the team at Radiant Biz.

From the very first interaction, Hassan Fouzan stood out. Not because he oversold, but because he didn’t.

No pressure.
No artificial urgency.
No inflated promises.
No last-minute pricing gymnastics.

Just calm confidence.
Structured clarity.
Transparent pricing.
And a long-term mindset.

What truly convinced me wasn’t a discount; it was the conviction. Hassan was deeply clear about their processes, their competitiveness, and most importantly, why choosing the right partner matters beyond Year 1. That level of composure in a market full of noise is rare.

Then came operational execution, and that’s where the experience became exceptional.

Sameera Ansari managed the entire journey with what I would call quiet excellence.

Sweet, soft-spoken, proactive, extremely respectful, yet incredibly sharp. She ensured every step felt smooth, coordinated, and stress-free. Always available. Always one step ahead. True operational leadership.

Rehman deserves special appreciation. Around-the-clock availability. Seamless coordination during medicals and biometrics. Fast-track handling. Zero friction. The way he ensured everything moved in minutes rather than hours was deeply impressive.

And even in moments when others were unavailable, Shamlan stepped in without hesitation, ensuring continuity, responsiveness, and care.

What stood out most?

Not speed.
Not pricing.
Not paperwork.

But professionalism without pressure.
Transparency without tactics.
Confidence without arrogance.

As a founder myself, I deeply respect teams that operate with integrity and long-term thinking. Radiant Biz delivered not just a licence, they delivered trust.

If you’re looking for a free-zone partner who values clarity over chaos and relationships over transactions, this team deserves your consideration.

Highly recommended.

Pinkal Soni & Jimmy Soni
Founder, Seven N Half

3 February 2026
Unprompted review
Rated 4 out of 5 stars

Professional etiquette

I welcomed the quick, professional responses on most requests. My main concern was it was difficult to make other plans or commitments…. Wondering when the next step in the process will be confirmed

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank for everything

Your support and attention throughout this process have been truly valuable to us. In particular, Mr Rahil and Mr Praanesh solution-oriented approach and the care shown at every stage made a significant contribution to ensuring that everything progressed smoothly and efficiently.

Thank you for this valuable contribution and collaboration.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

I engaged RadiantBiz for company setup…

I engaged RadiantBiz for company setup and immigration services. Unfortunately, the experience has been extremely unprofessional.

RadiantBiz retained my Emirates ID after it was issued and repeatedly refused to courier it to my designated address or provide tracking, despite multiple written requests. They acknowledged having custody of the ID but would not release it.

Additionally, I paid for a second visa under our license. That visa was never processed, and the fee has not been refunded.

After these failures, RadiantBiz attempted to push additional “VIP” charges and would not release government documents unless further fees were paid. Requests to escalate the matter to management were blocked, and they refused to provide executive contact details.

Holding official UAE government documents and withholding them after service failure is unacceptable. This matter is now escalated through formal channels.

I would strongly caution any investor or business owner to exercise extreme care before engaging RadiantBiz.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

We made our business setup in Dubai through RadiantBiz, and the experience was truly excellent. They guided us through every step of the process - from work visas and all other requirements.
The team was very professional, polite and reliable .
A special thanks to Melson, Malika and Shweta, eho helped us the most and were always available to support us whenever we needed assistance.

We highly recommend RadiantBiz to anyone.

6 November 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

Thank you so much for your kind words and trust in RadiantBiz. We’re delighted to hear that your business setup experience in Dubai was smooth and positive.
Your appreciation for our team means a great deal to us. We’ll be sure to pass on your special thanks to Melson, Malika, and Shweta—they’ll be truly encouraged by your feedback.
It was a pleasure supporting you throughout the process, and we look forward to being of continued assistance as your business grows. Wishing you every success in your journey ahead.

Rated 1 out of 5 stars

Whatever you do DO NOT use RadiantBiz…

Whatever you do DO NOT use RadiantBiz to set up your company in Dubai or do your accounting services.

Once they have you locked in, they hold you ransom and extort you. They charge double to triple what other companies charge for the same services. Then they won’t give you the necessary documents or paperwork when you want to shift to another fair company just to extort you further.

STAY AWAY FROM RADIANT BIZ. All their other reviews are paid and fake.

16 October 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We’re sorry to hear this and would like to clarify.
At RadiantBiz, our fees and service scope are transparently shared and agreed upon in advance. Clients are never locked into our services and are free to transition at any time. We do not withhold documents—any documentation is released in line with Free Zone Authority rules and compliance requirements, and some access is managed directly by the authorities.

We also respectfully disagree with the claim regarding our reviews, which reflect genuine client experiences.

If the reviewer wishes to resolve this matter constructively, we welcome them to contact us directly with their details so we can review and address the concern professionally.

Rated 1 out of 5 stars

Stay away from this agency.

Stay away from this agency.
My experience with them has been terrible. By law, I am entitled to access the portal of my Free Zone, but they refuse to provide me with the login credentials. Why? Because they don’t want you to manage your company’s license renewals independently — they want to force you to go through them and pay their outrageous annual fees.

I am already taking legal action against them.

1 April 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We respectfully disagree with this statement.

At no point have we refused a client their legal rights or access. Access to Free Zone portals is governed by the respective Free Zone Authority’s policies, not arbitrary decisions by service providers. In many Free Zones, portal credentials are issued directly by the authority or remain linked to the registered email on record.

We do not force clients into renewals or lock them into services. Clients are free to renew directly with the Free Zone if they choose. Our annual service fees are clearly explained in advance and accepted in writing there are no hidden charges or coercion.

We have also not received any formal legal notice or communication under the name used here. If legal action is genuinely underway, we welcome formal correspondence so the matter can be addressed professionally and on record.
We stand by transparency, compliance, and long-term client relationships. Public allegations without verification do not reflect the full facts.

Rated 1 out of 5 stars

Total scam

Total scam. Will never trust again. Don't fall for those fake 5 star reviews people

2 June 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We take feedback seriously, but we don’t take false accusations lightly.

We have no record of a completed service or unresolved complaint under this name. Our reviews are from verified clients who have actually worked with us, not bought opinions online.
If you’ve genuinely faced an issue, we invite you to contact us directly with your details so we can investigate and resolve it professionally. Anonymous claims without facts don’t help anyone.
We stand by our work, our process, and our reputation built over years not overnight comments.

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