I ordered a radiator and heard nothing from the company. When I contacted them to find out when to expect the delivery they informed me that the supplier did not have the radiator and that they are j... See more
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Bathroom radiator arrived well packed, on date given. Unfortunately, some damage on different areas, which looked like it was done at the factory on assembly. After a phone call and an e-mail with a... See more
Excellent service, fast delivery and amazing price considering we paid nearly 3 times this when we first did our bathroom. Will certainly use again!
Was very easy to order,came the following day on time! Good quality!ordered a smart radiator thermostat , reasonably priced too. Will definitely order again has some good products available. If yo... See more
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A happy shopping experience
The website was easy to navigate and informative. The price was very competitive. The delivery was swift. Overall, it was a happy shopping experience.
Great service- recommend
Help in deciding what radiator I needed , quickly delivered at a good price - will use again and happy to recommend
Answer all my emails and provide a good…
Answer all my emails and provide a good service
Easy to use website & great delivery…
Easy to use website & great delivery time thanks will definitely use again
Speedy delivery and great service
Great after sales customer service
Bathroom radiator arrived well packed, on date given.
Unfortunately, some damage on different areas, which looked like it was done at the factory on assembly.
After a phone call and an e-mail with a few pics to show the damage, a new one was sent out, arriving two days later. New radiator in perfect condition. Great customer service. Thoroughly recommend them.
First class assistance by phone with…
First class assistance by phone with knowledgeable guidance & advice.
A top quality product & delivery
Value for Money and Great Price
Really good service from start to finish. Website is easy to navigate, and the radiators are reasonably priced. I made a mistake with the size of the rad, so I contacted RadiatorsOnline by phone and spoke with Sarah who was lovely! She amended the order and issued a refund straight away for the price difference. Delivery was straightforward with no problems. I recommend RadiatorsOnline, and I will be purchasing from them again at some point.
Ordered
Ordered, Delivered and Resolved a small delivery damage issue quickly....5* Thanks
Excellent service
The radiator was dispatched quickly. I received early notification of its delivery date. It arrived well packaged and undamaged, Excellent service
great customer service and competative…
great customer service and competative prices.
Towel Radiator arrived (Prompt…
Towel Radiator arrived (Prompt Delivery).
Very reasonable price.
It's now fitted and working fine.
Good Experience…
Heavy radiator arrived quickly and was well packaged to prevent damage.
Good experience would use again.
Great service and great products
Excellent customer service
Excellent customer service, speedy delivery and fantastically knowledgeable Staff 😁
Will definitely be using these again
Part was delayed - then wouldn’t let me return. SCAM
Part I purchased took several weeks to arrive. By the time it arrives I had dealt with the problem as it couldn’t wait that long - then when I tried to return it they told me I was past their 14 day return policy - 14 days is less than most clothes shops!
Scam artists - be careful when dealing with these lot.
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