I ordered a radiator and heard nothing from the company. When I contacted them to find out when to expect the delivery they informed me that the supplier did not have the radiator and that they are j... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bathroom radiator arrived well packed, on date given. Unfortunately, some damage on different areas, which looked like it was done at the factory on assembly. After a phone call and an e-mail with a... See more
Excellent service, fast delivery and amazing price considering we paid nearly 3 times this when we first did our bathroom. Will certainly use again!
Was very easy to order,came the following day on time! Good quality!ordered a smart radiator thermostat , reasonably priced too. Will definitely order again has some good products available. If yo... See more
4.5
Excellent
762 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price and quick delivery
13 October 2023
I was informed very quickly that there…
I was informed very quickly that there was to be a delay due to a late delivery to the suppliers was given the option to order in a different colour cancel the order or wait until it came into the suppliers.Best price I could find works well thanks
21 September 2023
I bought two towel rails from this…
I bought two towel rails from this company. They were good value for money and arrived in good time.
24 September 2023
Good choice
Good choice. Good prices, fast delivery. Packing was very secure, but loads of plastic tape.
28 September 2023
Very good service
Very good service. The product was delivered in less than 24 hours after placing the order.
27 September 2023
Fabulous Service
Customer service from Louiza was excellent including knowledge of products, it was a pleasure to deal with her.
19 September 2023
Poor communication
The excessive amount of time I took to inform me that my order was out of stock
26 September 2023
Excellent service
Excellent service , and personalised attention , great prices and promo delivery
18 September 2023
Good product easy to fit does the job
Good product easy to fit does the job, quick delivery good price .
18 September 2023
This was the second set of radiators…
This was the second set of radiators I’ve brought from here. They just do as they say. Well done.
7 September 2023
Amazing service
Anazing service ordered on the Thursday pm and received Monday afternoon!!
14 September 2023
Service with a smile.
Louiza was brilliant.She was patient, very technically able professional and pleasant and amiable throughout. If she was local to my business I would employ her in a breath. She is a fine example of what a customer service rep should aspire to
13 September 2023
Very good service
3 September 2023
Speedy tracked delivery...
Great price, original item and speedy tracked delivery. Packaged just right. Thanks.
9 September 2023
Great range and delivery
Great range and delivery. Still waiting for plumber to fit everything.
23 August 2023
Unfortunately Won't fit.
Good quality product arrived quickly but unfortunately I cannot remove the radiator top grid to fit it on!! So think going to have to return it. Shame!
29 August 2023
Great service very fast
29 August 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.