radio-controlled.co.uk Reviews 222

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Purchased a small trainer RC plane mid March which till only recently on finally assembling to fly I encountered an issue. Possible transmitter fault. Lovely plane but unable to fly. All said... See more

Rated 3 out of 5 stars

Have ordered before as great products and as described. Received car within a reasonable time frame esp given that it was over the Christmas/ new year period. Only current issue is that we didn’t rece... See more

Company replied

Rated 5 out of 5 stars

Wanted an xmas present for my son unfortunately at the time the model I wanted was out of stock pretty much everywhere olly sourced an alternative and even sourced a replacement body I originally want... See more

Rated 5 out of 5 stars

Fantastic car. For my 9 year old. High quality components without being crazy expensive. Very robust, very fast. Lots of fun doing massive jumps. Battery lasts well. Etc. thanks radio-controlled

Company details

  1. #26 of 28 best companies in Toy and game manufacturer

Written by the company

www.radio-controlled.co.uk offers a wide range of radio controlled toys to customers in the UK. We pride ourselves on great customer service and rapid delivery. Avoid drop shippers that will deliver you the products but with a 10 week wait by ordering from us!


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4.1

Great

TrustScore 4 out of 5

222 reviews

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Rated 5 out of 5 stars

Great car and reliable service

I ordered a Omni Terminator carbon version and I'm very satisfied with the purchase. The car is brand new, exactly as described, and everything from the electronics to the extra parts was included in the box.
​Regarding the shipping, just a heads-up for international buyers: in my case, it took more than just a few days for the order to be dispatched. It wasn't 'next-day' shipping, but once it was sent, the tracking was clear and the delivery to Croatia went smoothly.
​Overall, a great shop for RC enthusiasts and gadgets. Everything arrived in perfect condition!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this person to buy

Same as other reviewers say. my father bought a model that showed in stock for a Christmas present. Turns out it was actually out of stock and olly wanted him to wait until 15 days for it to come off a boat from china. Here is the really bad part - my dad tried to cancel the order since it was out of stock and olly charged a ADMIN FEE to cancel the order. How on earth can you charge an admin fee for an order that you falsely advertised as in stock. I have raised with trading standards on behalf of my dad. Read the reviews and do not waste your money or time here

10 December 2025
Unprompted review
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Reply from radio-controlled.co.uk

Made up story! We do not charge any admin fees unless a customer cancels the transaction for no reason. This is the paypal and stripe fee... nothing for us.

Rated 3 out of 5 stars

Ordered kbt sp kit

Ordered kbt sp kit, delivery was fine! the kit doesn't come with a manual and trying to download it has been impossible! Asked olly if he could send me a copy with the car, he agreed, car turned up (no manual) emailed about it said he would get it in the post! That was 6/7 days ago and still no manual! So in short terms ive a kit that I can't build! UPDATE So after finally getting hold of a manual that would upload and print i was finally able to build! Once built it's definitely not a 1/8 scale car, yes length wise and tires are but all the internal stuff is of 1/10 scale and not greatest of quality tbh dont think it will hold up to 1/8 electrics, it's false advertising! Wouldn't buy again

15 December 2025
Unprompted review
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Reply from radio-controlled.co.uk

I shared a link to the manual that can be downloaded. Unfortunately I have not been able to print it myself and I have asked the manufacturer to send them in future.

Rated 3 out of 5 stars

Got there in the end

Unable to supply the rc car I bought (still for sale on website). Supplied an alternative, which I’m delighted with but I still have the invoice for the car originally purchased. Just hope I never need to make a warranty claim

24 November 2025
Rated 5 out of 5 stars

Fantastic service

Wanted an xmas present for my son unfortunately at the time the model I wanted was out of stock pretty much everywhere olly sourced an alternative and even sourced a replacement body I originally wanted.excellennt communication Fantastic service will definitely be using again. There will be 1 happy lad this Christmas. Thanks again guys

29 November 2025
Unprompted review
Rated 3 out of 5 stars

Not a great experience so far sadly

Not a great experience so far sadly. Placed an order for a MJX 10208 a couple days ago (described as Black Friday sale, a few left) to be told this morning that it's not actually in stock.
I have only been offered one alternative (an Omni Terminator alloy) and whilst a good truck, isn't quite the same VFM and is much smaller and with inferior spec electronics as a "free upgrade", tbh it's the same price more or less, or what I am assuming was an offer of a refund. Sadly I have felt compelled to accept the offer due to (in my personal experience) long paypal refund times and have no interest in waiting up to 3 weeks, and I need to get this sorted now and not await a refund at the vendors and Paypals leisure. So i'm stuck with an RC I don't really want.
I also bought some batteries elsewhere to use with the 10208 and luckily, at the last minute thankfully decided to buy 3s instead of the 4s Lipos that I was going to do. I would have been even more cross if I had purchased some 4s' to now find I can't use them and then have the hassle of sending them back. So I'm hoping what I got fit the Omni.
To be fair, Olly has kindly informed me of the mistake this morning, was apologetic and offered an alternative (even if it was only one for the same sort of price). I emailed him back this afternoon when I saw his email, but have had no reply yet. I do understand this happens, but seems to happen a LOT online to me. Accurate stock shouldn't be hard to keep on top of.
But ultimately, if I wanted a Terminator Alloy I would have ordered one. I just hope when it comes it has no problems, and also meets the needs of where I am going to run it which is why I originally ordered something larger than a mini 1:10. There's quite a bit of difference in the size between the 2 models.
There's a lot of happy customers on here so hopefully this is not representative of general service, so 3 stars so far for keeping me in the loop, but for me it's been a bit of a disappointing purchase experience so far, and I haven't even received anything yet. Sorry.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Unhappy

Parts not instock, bad customer service too

3 November 2025
Unprompted review
radio-controlled.co.uk logo

Reply from radio-controlled.co.uk

Hi Sally,

I’m really sorry we didn’t have your item in stock — I completely understand how frustrating that can be. We refunded you straight away as soon as we realised the issue, but I appreciate that it still caused disappointment.

We normally hold over £100,000 of RC stock here in our UK warehouse, so it’s very rare that something goes out of stock unexpectedly. In this case, it looks like timing just caught us out.

Note I also generated you a discount code for use in the future.

I’d genuinely love the chance to make it up to you — if you ever order again, please feel free to email me directly at olly@radio-controlled.co.uk
and I’ll personally make sure everything runs smoothly.

Best regards,
Olly
Founder, Radio-Controlled.co.uk

Rated 5 out of 5 stars

Controller turned up broken

Controller turned up broken, spare was meant to be sent out but nothing turned up yet.

8 October 2025
radio-controlled.co.uk logo

Reply from radio-controlled.co.uk

HI Maxwell, AS I mentioned on email we were waiting for another return so we can send the spare controller part from that. Its here now and will be on the way and with you shortly.

Rated 5 out of 5 stars

Quick service

Over the moon with my purchase, especially as I haven’t owed an RC in years

3 October 2025
radio-controlled.co.uk logo

Reply from radio-controlled.co.uk

thanks for the feedback!

Rated 5 out of 5 stars

Been thinking for a while...

I have been thinking about taking the plunge into RC planes for a while. The XKA800 has been on my radar, and it was purely down to price that made me commit. The box arrived safely and the contents all intact. Instructions are ok, easy to set up.It is now down to my mastery in the air to see if it was all worthwhile. Thank you

2 September 2025
Rated 4 out of 5 stars

Took a while to arrive but good communication

Took a while to turn up but the communication was good and when ever I asked for an update I got a reply almost instantly. The car it's self is amazing for under the £300 bracket. I've only gave 4 stars instead of 5 because I paid £20 for 24 hour delivery and it took 4 weeks as it went out of stock as I ordered. All in all tho I'm happy with the car

29 August 2025
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Reply from radio-controlled.co.uk

Hi Nathaniel, thanks for the feedback.

The postage fee is 12.99.

Cheers
Olly

Rated 2 out of 5 stars

Wasn’t shipped when it said it would be…

Wasn’t shipped when it said it would be and paid extra for faster shipping. Sent the wrong colour to what was requested. Car was broken when it arrived and arrived with the car on, leaking shocks/steering rack broken/missing slip pins. Would’ve sent it back but not even worth the hassle, just fixed it all myself

26 August 2025
radio-controlled.co.uk logo

Reply from radio-controlled.co.uk

Thanks for your feedback. I’m really sorry to hear about your experience — I completely understand how frustrating it must have been.

Just to clarify, your order was dispatched on time, but unfortunately it was delayed while in Royal Mail’s hands (as we confirmed on email). We’ve had a few parcels affected recently, and we’re already working with them to recover postage costs. I’ll add your order to that list, and if we’re successful I’ll refund your shipping fee.

Regarding the faults you mentioned — we would of course have been happy to replace or repair the car at no cost to you. All it takes is sending you a prepaid returns label. If you’d prefer, we can still do this for you now.

Thanks again for raising this, and please let me know how you’d like to proceed.

Rated 5 out of 5 stars

This was a very good buying experience

This was a very good buying experience, they went above and beyond to meet my needs, knowledgeable and happy to help, I purchased a kyosho USA-1 and received 2 free 2s 5500 mah Lipo’s in to the deal. Best price on the internet with battery’s
Would recommend and will be using in the future. 👍

18 July 2025

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