radio-shop.uk Reviews 107

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Scott advised me perfectly, the purchase was quick and once I had the product and needed support he attended to me immediately, solving all my doubts. Thank you!

Rated 5 out of 5 stars

I bought a blank codeplug online and had a problem opening it. When I send mail to ask for help I did not expect a quick response because it was in the evening. I was very surprised when Scott almos... See more

Rated 2 out of 5 stars

I emailed for advice on programming software and got no response. Bought the software and did not work. Not impressed

Company replied

Rated 5 out of 5 stars

We use Radio Shop to hire radios for our event and catering company. We get New Motorola radios on hire for 4 weeks each time. Fast delivery, everything you need including extra batteries at no additi... See more

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

I emailed for advice on programming…

I emailed for advice on programming software and got no response. Bought the software and did not work.
Not impressed

28 April 2026
radio-shop.uk logo

Reply from radio-shop.uk

First of all John thank you for taking the time to leave a review as it helps the company take feedback and act. I cant find your email. Is it possible you can reach out on the online chat bottom left on the website, leave it open and I will personally get back to you to resolve the issue or check the spelling and email to sales@radio-shop.uk. sorry for the inconvenience caused.
Kind regards
Scott

Rated 5 out of 5 stars

Great

very responsive with a perfect description

21 March 2026
radio-shop.uk logo

Reply from radio-shop.uk

Thank you for taking the time to leave a review. It is always appreciated and if you ever need anymore firmware please get in touch always here to help.

Rated 5 out of 5 stars

A highly responsive and reliable store

A highly responsive and reliable store. Strongly recommended.

31 March 2026
radio-shop.uk logo

Reply from radio-shop.uk

Thank you and if you need anymore radios, software, accessories or support please get in touch we always here to help. Also check out youtube channel we have a lot of videos which will help you with your product https://www.youtube.com/@radioshopuk

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff - told me what I needed and answered my questions about the VHF aerial I needed and where to get the right connector from.

13 March 2026
radio-shop.uk logo

Reply from radio-shop.uk

We are glad we could help, like we explained with the phone support we can always help you find a solution and its not about money I am just glad we helped resolve your issue with the antenna adpater and connection. We do now stock the part to assist future customers.

Rated 5 out of 5 stars

Extremely fast service and support

Extremely fast service and support

10 March 2026
radio-shop.uk logo

Reply from radio-shop.uk

We aim to please with our fast delivery of service from insant downloads, to fast shipping and free UK shipping. If you need any help please just get in touch

Rated 5 out of 5 stars

Highly recommended seller

Highly recommended seller - fast delivery - quality product - very smooth transaction

28 February 2026
radio-shop.uk logo

Reply from radio-shop.uk

Please check out the youtube channel to assist your purchase it will give you free advice and if you get stuck or have any questions please just reach out via the online chat, email or leave a comment on the channel. https://www.youtube.com/@radioshopuk

Rated 1 out of 5 stars

I purchased an update for my repeater…

I purchased an update for my repeater dr 3000 and it didn't work. When I contacted the company, they didn't answer my question. It was a very bad experience.

5 July 2025
radio-shop.uk logo

Reply from radio-shop.uk

Thank you for your feedback as it gives us ways to reflect and improve our company. I would like to apologise but as explained in the 4th email sent to you during our conversation your Motorola CPS software is out of date. By our conversation on multiple email your radio has updated using the firmware you recieved from us. But your CPS is out of date. We even offered you a discount code to save 50% on the latest CPS. I understand you are frustrated at purchasing something else after your original purchase. I wish you all the best in future and if you do want the software at the price just get in touch via email and we will send you a new discount code.

Rated 5 out of 5 stars

Fast and simple

Download files was very easy!
Also technical support was great! They answered my mail in few minutes and they solved my problem.

13 March 2025
Unprompted review
radio-shop.uk logo

Reply from radio-shop.uk

Thank you for taking the time out to write the review, always appreciated. We are always here to help customers and find a solution when it comes to radio software. If you have any problems please email if online chat is unavailable and we will happily assist.

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