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Radio Parts (Australia) Reviews 

5,145
•
TrustScore 5 out of 5

4.9

Electrical wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 554 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service, with many orders arriving promptly on their doorsteps. Shoppers frequently mention that the staff are very friendly, knowledgeable, and always ready to provide expert advice. Additionally, people find the online ordering process simple and appreciate the wide availability of quality electronic components. However, some customers also noted occasional shipping delays and freight issues that caused parcels to take longer than expected. A few reviewers also mentioned encountering minor website glitches during checkout or receiving incorrect parts that required follow-up service.

What people talk about most

Product

Customers had positive experiences with product, noting that items consistently arrive exactly as described... See more

Delivery service

People report positive experiences with delivery service, highlighting exceptional speed and prompt... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently helpful,... See more

Staff

Reviewers mention positive feedback about staff, highlighting a professional and knowledgeable team.... See more

Order

Users describe positive interactions with order, highlighting a simple and efficient online purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always get back to me with answers to questions quickly and ship out orders fast. They are great in person / in store, however they are a pain to get to from where I live (that's a me problem not a... See more

Rated 5 out of 5 stars

New Item as described is now being heavily used and doing the job I expected. I have been using Radio Parts over the years and in the past have purchased many components from the Melbourne store pursu... See more

Company replied

Rated 5 out of 5 stars

I had ordered some small parts for my Aiphone Intercom and as they were so well priced I ordered a few each, the whole process was very efficient and delivery was quick. I did realise that this delive... See more

Rated 5 out of 5 stars

The SLA battery was easily found and ordered. The website showed how many were in stock. Delivery was next day. Perfect online shopping experience all round.

Company details

  1. Electrical wholesaler
  2. Electronics store
  3. Hi-fi shop
  4. TV shop

Written by the company

Established in 1935 and based in West Melbourne, we have been an integral part of the Australian consumer electronics industry for over 80 years! We pride ourselves in our range of products, our quick dispatch and after sales support.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,145)

554 reviews in the last 12 months

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Rated 5 out of 5 stars

Always get back to me with answers to…

Always get back to me with answers to questions quickly and ship out orders fast.
They are great in person / in store, however they are a pain to get to from where I live (that's a me problem not a them problem) so I mostly deal with them on-line. Even more reason they need to be responsive, which is they certainly are.
Highly recommend!

15 July 2026
Rated 5 out of 5 stars

Reliable Products, Great Advice , Convenient Access.

I have been dealing with Radio Parts for my security and antenna business and have always had a great experience. Their team is knowledgeable, helpful, and provides excellent customer service.

They carry a wide range of quality products, and their staff are always willing to assist with technical advice and finding the right solutions for each job. Orders are processed efficiently, and the service has always been reliable.

Highly recommended for anyone in the security, AV, and antenna industry. Great supplier with a professional team behind them.

Thanks Radio Parts for your continued support.

3 August 2026

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