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Radiotronics (UK) Reviews 

564
•
TrustScore 5 out of 5

4.9

Telecommunications service provider
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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, knowledgeable staff who provide great support and advice. Many appreciate the quick responses to queries and the professional communication throughout the ordering process. The products are consistently described as high quality and as expected, with a good range available. Reviewers frequently highlight the fast and efficient delivery service, with items arriving quickly and well-packed. The overall experience, from initial contact to after-sales support, is often described as hassle-free and easy to deal with.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the good quality... See more

Service

Customers consistently note positive experiences with service, often highlighting first-class and exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is always a pleasure to deal with Radiotronics. Every member of the team was excellent. Ordering was easy and straightforward. E-mails were answered very quickly. I was kept upto date every step... See more

Rated 5 out of 5 stars

Excellent pre sale contact,gave me all the info I needed over the phone as I wasn't sure what I needed but the very nice salesman weigh laid all of my apprehensions. Top store and I will be back.

Rated 5 out of 5 stars

I came across Radiotronics a couple of years ago when looking to upgrade radios used in School. The initial service was helpful, and since then, I have been impressed by the helpful approach, respo... See more

Rated 5 out of 5 stars

Great service quick reply’s keeped in touch replied to any questions I have very quickly and the guy I spoke to at the start of the conversation could not have been more helpful *****

Company details

  1. #11 of 97 best companies in Telecommunications service provider

Written by the company

Radiotronics is a supplier of business two way radios and professional grade walkie talkies. Radiotronics is an authorised dealers of Motorola Radios, Icom Radios, Hytera Radios, Kenwood Radios & Entel Radios. Radiotronics also stocks replacement batteries, chargers and antennas for all current radios and discontinued radios. Radiotronics stocks both licensed and licence free two way radios.

Contact info

4.9

Excellent

TrustScore 5 out of 5

564 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(564)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service

Amazing service! Immediate replies to emails to resolve software issues, even on a Sunday evening, when i wasn't expecting a reply until Monday.

3 February 2025
Rated 5 out of 5 stars

Perfect customer service

On my first order, I made the mistake of ordering the wrong antenna for my radio. The follow-up of the customer support was perfect. I got a return number to send the wrong antenna back and ordered the proper one, which has arrived.
All in all, my opinion is that Radiotronics and her customer support desk are a very professional company and would definitely advise everybody who needs electronic parts to go there.👍

4 October 2024
Rated 4 out of 5 stars

Good, responsive service

Lost communication at one point, but otherwise responsive and good service.
I’m having problems with the courier as I’m away on holiday at present, so don’t know when I’ll be able to take delivery!

1 August 2024

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