Radiotronics (USA) Reviews 

51
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I purchased my CP200 radios used and they refuse to divulge the website to be able to configure them. Absolutely unprofessional.

Company replied

Rated 1 out of 5 stars

Took longer than they said. They sent wrong equipment and then charged me for restocking because I had to buy elsewhere. Terrible business and terrible customer service.

Company replied

Rated 4 out of 5 stars

The products and services that you provided were 5 star. The only reason I gave it 4 stars was due to shipping concerns which you had no control over. Next time try UPS. We are based in Alaska and b... See more

Rated 5 out of 5 stars

Awesome website for USA and UK users. Even though they didnt sell the product I found elsewhere anymore, they still had a free download of the programming software as well as a video on how to use the... See more


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2.8

Average

TrustScore 3 out of 5

51 reviews

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2.8

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(51)

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Rated 1 out of 5 stars

Delivery time is bad

24 September 2019
Unprompted review
Radiotronics (USA) logo

Reply from Radiotronics (USA)

Greetings Hector,

As far as we can see this, this was delivered in 1/2 the time specified. You even left us 5-star positive feedback on eBay for this purchase stating "good service".

The item you purchased had 2 weeks delivery estimate as it's an "ordered on demand" item. Your order was placed on the 11th July. We received the cable from Kenwood and dispatched it on 16th July. The order was delivered to you 2 days later, on 18th July, via TNT/FedEx.

Not only did we deliver ahead of time, you paid for USPS delivery and we upgraded your delivery to premium TNT/FedEx delivery free of charge.

The only thing we can think of is that you have this purchase mixed up with another purchase.

If there is indeed a concern, please reply to the email we have sent you and I will ensure it's resolved for you.

James - Head of Customer Satisfaction

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