Order for a 3 seater reception bench placed 22/11/23 the item had not arrived by December. I contacted Radius and was told not until the new year however it did finally arrive in January and we are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The ordering process was made difficult as no visit was completed by the company and resulted in many emails to get the design right. However the tables and chairs are excellent and just what we need... See more
Company replied
The sales colleague was informative and responded quickly to our questions, confirming all the information that we needed. When the item was installed this was arranged in a very flexible way and the... See more
Company replied
The team was incredibly helpful from our first interaction and made an effort to meet all of our needs. When we reported two defective chairs, they promptly and professionally addressed the issue by r... See more
Company replied
Company details
Written by the company
Radius Office Furniture is one of the UK's largest and most reputable suppliers of office furniture and office planning & design services. We supply high quality furniture for Offices Nationwide.
Contact info
1 Coldbath Square, EC1R 5HL, London, United Kingdom
- 0330 22 333 88
- sales@radiusoffice.co.uk
- radiusofficefurniture.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Radius Office Furniture UK

Reply from Radius Office Furniture UK
Mathew Croker was very helpful and patient…
Mathew was very helpful and patient with us, i had sent many emails and always had a response, he is very good with information and helped with the process 10/10

Reply from Radius Office Furniture UK
Good and efficient service
Good and efficient service. Desks arrived on date as advised and sales team were helpful and friendly.

Reply from Radius Office Furniture UK
Two Person Office Pod
The sales colleague was informative and responded quickly to our questions, confirming all the information that we needed. When the item was installed this was arranged in a very flexible way and the item was installed in a professional but efficient way. The item is of a high quality and standard and it has solved a challenging problem with available confidential space.

Reply from Radius Office Furniture UK
I am very happy with the service…
I am very happy with the service provided by this company. The sales and delivery teams were both friendly and professional. I was also very pleased with the quality of the items.

Reply from Radius Office Furniture UK
Delivered on time and as described
Delivered on time and as described. Good quality furniture that looks like it will last.

Reply from Radius Office Furniture UK
Recommend
Following a complaint they were able to rectify immediately.

Reply from Radius Office Furniture UK
Great website and customer service
Great website and customer service. Delivered before estimated delivery date. Product is solid and very well constructed.

Reply from Radius Office Furniture UK
The furniture came late and you…
The furniture came late and you expected me to accommodate your logistics instead of the other way round despite me not being in the office a lot. I took a weeks break to coincide with the 40 days I was advised in September on when the furniture would be ready and now I am being informed that it may be December before I get my order because they cannot accommodate my travel schedule.

Reply from Radius Office Furniture UK
Radius staff are very quick to response…
Radius staff are very quick to response and clear to what I want. Delivery is prompt. The 3 box filing cabinet is suitable and good to use. Thank you

Reply from Radius Office Furniture UK
Office table and chairs
The ordering process was made difficult as no visit was completed by the company and resulted in many emails to get the design right. However the tables and chairs are excellent and just what we needed. Thank you Heather

Reply from Radius Office Furniture UK
Excellent and attentive service
From start to finish - excellent and attentive service from Gentian. The delivery of our lockers was on time and the installation team very professional. The lockers themselves are great quality and value.

Reply from Radius Office Furniture UK
Great communication
Great communication, helpful service, quick response time & Delivery time. Would recommend and use again.

Reply from Radius Office Furniture UK
order not received
Order for a 3 seater reception bench placed 22/11/23 the item had not arrived by December. I contacted Radius and was told not until the new year however it did finally arrive in January and we are pleased with the product. It is as described and fit for purpose.
Great chairs, great customer service
Great chairs, great customer service. Thanks so much! Will defo use you again.

Reply from Radius Office Furniture UK
Helpful and Professional at all times
The team was incredibly helpful from our first interaction and made an effort to meet all of our needs. When we reported two defective chairs, they promptly and professionally addressed the issue by replacing them in a timely manner.

Reply from Radius Office Furniture UK

Reply from Radius Office Furniture UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







