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RailRecipe Reviews 48

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TrustScore 4 out of 5

4.1

Catering food and drink supplier
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Rated 1 out of 5 stars

IF THERE WAS AN OPTION FOR ZERO MY RATING WOULD BE ZERO TOTALLY A DISAPPOINTING EXPERIENCE IRCTC APPROVED DELIVERY PARTNER ???? BEING A DIABETIC ORDERED FOR BREAKFAST N LUNCH MY BREAK F... See more

Rated 5 out of 5 stars

Recently I booked food from this website..I customised my food according to my taste buds. The ordering food is so simple and convenient that with only few click I ordered my 🥘 food.The quality and q... See more

Rated 5 out of 5 stars

I positively recommend Railrecipe because I am its customer too. All my friends and family members regularly orders food every time we travel because of trust it has built in us. Quick delivery, quali... See more

Rated 5 out of 5 stars

Good food quality during my train journey.They offer me extra discount on my next journey.They provide me on time food delivery.

Company details

  1. Catering food and drink supplier
  2. Food & Beverage Consultant

Written by the company

Rail Recipe is an e-catering brand owned by Amiure International Pvt Ltd. Rail Recipe offers a unique platform to every Indian Railway traveler, to order food online. Any traveler can book food online on the go or in advance via Rail Recipe Website, App. Food options include all course meals served straight on to customer seat. Food is a major concern during train journey and to curb this,Rail Recipe has partnered with major restaurants across India. Passengers traveling via Indian Railways can order food online and get delivery straight on their seat at no extra charges. Food would be delivered via FSSAI approved restaurant partners of Rail Recipe. How to order food in train via Rail Recipe: Booking food in very easy n convenient. Here’re the steps one needs to follow to order food in train: • Enter Your PNR/Train Number. • Choose Restaurant you would like to order food from. • Customize your order/ Add food items you would like to order. • Proceed to Pay online or opt to pay on delivery. • Get food delivered on your seat. For any queries and concerns, travelers can dial and talk to Rail Recipe food advisors at 8448440386. Rail Recipe- Your Travel Food Buddy is at your service.

Contact info

4.1

Great

TrustScore 4 out of 5

48 reviews

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Rated 1 out of 5 stars

DO NOT TRUST RAIL RECIPE N ORDER

IF THERE WAS AN OPTION FOR ZERO MY RATING WOULD BE ZERO

TOTALLY A DISAPPOINTING EXPERIENCE IRCTC APPROVED DELIVERY PARTNER ????

BEING A DIABETIC ORDERED FOR BREAKFAST N LUNCH MY BREAK FAST ORDER WAS NOT DELIVERED AT WADI JUCTION REASON UNKNOWN.

FOR WHAT SO EVER REASON IF YOU COULDN'T SERVE ME ON MY ORDERED STATION YOU COULD HAVE REJECTED MY ORDER OR INFORMED ME IN ADVANCE SO THAT I CAN PLAN ACCORDINGLY.

FINALLY DISAPPOINTED I CANCELLED MY LUNCH ORDER ALSO.

STOP GIVING APOLOGIES OR OFFERING DISCOUNTS FIND A BETTER SOLUTION OR MOVE OUT OF THE BUISNESS

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Recently I booked food from this…

Recently I booked food from this website..I customised my food according to my taste buds. The ordering food is so simple and convenient that with only few click I ordered my 🥘 food.The quality and quantity is super delicious in taste and they provide me 10% extra discount on my order.Delivery boy serve me my order on time..great work 👍

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Very poor service worst

Very poor service, they take the order and online payment but food is not delivered. Will never recommend this to anyone. Worst it was my waste of time and money. Very poor experience.

9 September 2023
Unprompted review
Rated 1 out of 5 stars

I ordered food on 09 May 23 (ID No

I ordered food on 09 May 23 (ID No. 519087) with the help of rail recipe which supposed to be deliver at Prayagraj stn and the same was confirm by me on calling no. +916287799773‪ and 84484 40386‬ . I was told to be at my berth and the same will be provided. But after so many calls the food was not delivered to me. I was travelling along with my family and small kid's. Due to non delivery of food at night time I have to manage from some other means. This was very embarrassing for me.
I want to know the reason of non delivery of food and my complain register no.
I have also raised the complain on support@railrecipe
but no response from their side till date.
I request you to please intervene in the said issue and do the needful at the earliest

9 May 2023
Unprompted review
Rated 1 out of 5 stars

I ordered food for my parents

I ordered food for my parents, order didn't deliver, didn't get proper response from call centre

2 December 2022
Unprompted review
RailRecipe logo

Reply from RailRecipe

Hello, Mr. Milan Vaghela. We are so sorry for your experience. We are taking a strict action on our delivery partner. ^PR

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