rainbowsocks.com Reviews 169

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Such great quality novelty socks for an amazing price too! highly recommend as a gift for anyone who wears socks!

Company replied

Rated 5 out of 5 stars

Great experience overall. Selection, order process, and free shipping is excellent. Products received well packaged and good in condition. Non-binding socks are best on the market; I’ve tried many and... See more

Rated 3 out of 5 stars

Delivery is good but when something needs to be returned their being able to get it out of Polands Customs in order for you to get your refund it is atrocious. They expect me to take responsibility fo... See more

Company replied

Rated 5 out of 5 stars

The bamboo socks are rather thin, which could be bad or good depending on what you want. The seams are small so it's good for people who are sensitive about that. The material is also more slippery th... See more

Company replied

Company details

  1. Clothing supplier

Written by the company

Classic cotton socks, unusual socks gift and quality specialist socks, Rainbow Socks® offers everything just for you to meet all your everyday wishes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

169 reviews

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Rated 5 out of 5 stars

Such great quality novelty socks for an…

Such great quality novelty socks for an amazing price too! highly recommend as a gift for anyone who wears socks!

5 February 2024
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Reply from rainbowsocks.com

Thank you very much for your opinion!

Best regards, Rainbow Socks team! 🌈🧦

Rated 3 out of 5 stars

Delivery is good but major problems with returns!

Delivery is good but when something needs to be returned their being able to get it out of Polands Customs in order for you to get your refund it is atrocious. They expect me to take responsibility for something that they acknowledge has been already delivered to their Country. There is nothing I can do from the other side of the world.

8 January 2024
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Reply from rainbowsocks.com

Hi,

Thank you for taking the time to share your feedback with us.

We're sorry to hear about the challenges your package has faced at Polish customs since December 20th, attributed to incomplete documentation during the return process. Please know that we have promptly escalated this matter to our accounting department, requesting a refund for the costs associated with your order.

Unfortunately, as returns involve a certain level of complexity, especially from distant countries, occasional inconveniences may arise. We understand the frustration this situation may have caused and are actively working to resolve it at the earliest.

If you have any further questions or need additional assistance, please feel free to reach out.

Best regards,
Rainbow Socks

Rated 1 out of 5 stars

I have not received the purchased…

I have not received the purchased product and I hope that the money paid will be refunded to me. I won't buy anything from you again.

19 December 2023
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Reply from rainbowsocks.com

Hi Carlos,

We are very sorry for such long delays. We absolutely understand your dissatisfaction. Unfortunately, delivery may take longer during the holiday season.

We have sent a notification to the post office regarding your parcel, we see that the status has changed and currently the parcel has been with the courier who is supposed to deliver it to you since yesterday. Of course, we will refund the cost of your order. The refund has been ordered to our accounting department.



Best regards,
Rainbow Socks

Rated 2 out of 5 stars

I have yet to receive my product and…

I have yet to receive my product and have no been given any update.

18 December 2023
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Reply from rainbowsocks.com

Hi Brendan,

We are very sorry for such long delays. We absolutely understand your dissatisfaction. Unfortunately, delivery may take longer during the holiday season. We see that your order is still in transit. Of course, we reported the situation to the post office and also wrote an email to you regarding this matter.

We are waiting for your reply!

Best regards,
Rainbow Socks

Rated 4 out of 5 stars

Good Things Come To Those Who Wait

Although my shipment was delayed, customer service did reach out to confirm the shipment and followed up after delivery to ensure my satisfaction and even offered a discount on my next purchase.

When It finally arrived, the items delighted the recipients! Better late than never!

14 December 2023
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Reply from rainbowsocks.com

Hi Jason,

We are very sorry for such long delays. We absolutely understand your dissatisfaction. Unfortunately, delivery may take longer during the holiday season. We see that your order is still in transit. Of course, we reported the situation to the post office and also wrote an email to you regarding this matter.

We are waiting for your reply!

Best regards,
Rainbow Socks

Rated 4 out of 5 stars

the packaging and the socks are really…

the packaging and the socks are really great.. the product looks good.. unfortunatelly it was delivered a bit later than what was referred.

13 December 2023
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Reply from rainbowsocks.com

Thank you very much for your opinion! Yes, unfortunately during the holiday season delivery may take longer. We are glad that despite the longer delivery time, you are satisfied with the purchase of our products.

Best regards, Rainbow Socks team! 🌈🧦

Rated 5 out of 5 stars

Very happy

Beautiful socks, arrived in good time

20 November 2023
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Reply from rainbowsocks.com

Thank you very much for the five-star review! We're delighted to hear that you enjoy our socks. Your positive feedback inspires us to strive for excellence. Warm regards from the Rainbow Socks team! 🌈🧦

Rated 4 out of 5 stars

Good seller

The seller is serious and the products are very original. I'm just removing one star because the reception time is longer than announced. However, I recommend. 👍🏽

8 November 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are very happy that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

Excellent and innovative product

Excellent and innovative product! Arrived very quickly. Loads of clear communication. Great price. Brilliant condition. Thank you :)

14 November 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are very happy that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

Great experience

Great experience, great socks - all good so far. Also the service - I needed help - was absolutely fabulous!

2 November 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are very happy that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

Great socks

Great socks; they don't bind my big calfs, and are thin enough to wear with shoes.

15 October 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are glad that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

Nice product

Nice product, good communication and fast shipping - everything went well

25 October 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are very happy that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great company to buy from…

5 October 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are glad that you like our socks.

Have a lovely day!

Rainbow Socks

Rated 5 out of 5 stars

'.Perfect.'

3 October 2023
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Reply from rainbowsocks.com

Thank you for your feedback! We are very happy that you like our socks.

Have a lovely day!

Rainbow Socks

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