Raion Group Reviews 553

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent product selection, often finding exactly what they need at competitive prices. Many consumers highlight the fast shipping and the good quality of the products received, noting that items arrive well-packaged and in excellent condition. The ease of installation and perfect fit of the products are also commonly mentioned. However, some customers also noted occasional issues with delivery times, with some experiencing delays longer than indicated. A few people reported receiving incorrect products or packages that were damaged during transit, though the items inside were often undamaged.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting its quality, perfect fit, and reasonable... See more

Delivery service

Customers generally report positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Users describe positive interactions with price, consistently highlighting the affordability and value of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

Needed batteries for a APC UPS. Raion had a replacement kit for my model number. Shipping was very reasonable for shipping a box of lead across the country. Just got two more large UPSs at auction. I’... See more

Rated 5 out of 5 stars

The batteries I ordered evidently were top quality ... my wife's wheelchair batteries were getting so bad that lately by noon she only had one blinking red light left. But now she has all charge LEDs... See more

Rated 5 out of 5 stars

Pretty good transaction. They seem to only comminicate by e-mail or text. That worried me a bit, must be a small company. My question was answered and I ordered a battery. Good price, flat shipping.... See more

Rated 5 out of 5 stars

Hard to find product, saved me from replacing an excellent lantern. Fast shipping. Highly recommend Raion Group!


Company details

  1. Battery shop
  2. Electronics store

Written by the company

Raion Group is an American battery distribution company of Raion Power batteries. We are the manufacturer, so you will be buying factory direct & factory fresh. Raion Power batteries are CE rated, U.L Listed, and manufactured in ISO 9001 certified facilities so you can be ensured you are getting high quality batteries for your applications.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

553 reviews

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Rated 2 out of 5 stars

very poorly packed; expect it to be damaged.

very poorly packed. two layers of bubble wrap around an 8# battery doesn't cut it. it should've been double boxed with bubblewrap/styrofoam in between box layers. if your battery has stick-up type post, they'll most likely be bent or worse.

25 November 2023
Rated 5 out of 5 stars

20 year old Diehard 750 charger

I almost threw out my 20 year old portable battery jumper because of old recharging battery won’t recharge. I found this replacement battery from Raion by chance on internet that was compatible to my old Diehard 750 portable charger, it was delivered in a timely matter. I installed the new battery and it’s charging up like it suppose to. A new average price portable charger $100. Replacement battery from Raion not expensive. Thanks!

25 November 2023
Rated 1 out of 5 stars

Can't trust these people

Can't trust these people to send the correct battery, nor to reply to requests for a return or refund when they did send the wrong battery.

29 September 2023
Raion Group logo

Reply from Raion Group

Hello,

We are sorry about your experience and value your feedback; however, after looking into our communication channels, we do not see that you had reached out to us regarding the issues you faced with the order. Please contact support@raiongroup.com and a representative will be able to answer any questions you may have related to this order.

Rated 5 out of 5 stars

Easy to order

Easy to order, very timely was on time. Product packed very well no damage. Exactly as described very pleased along with excellent pricing

27 September 2023

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