I found the process of changing my nominated account difficult online, in large part because I was not receiving messages from Raisin into my email account. I therefore telephoned Raisin. The call w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used Raisin past 2-3 years ti maximise my interest returns on savings account. ideas initially a bit worried about basically putting money in a foreign account, adding a degree of separation, but the... See more
Company replied
Established contact about a year ago without making investment. No hassle in meantime only occasional comms and alerts. Finally made lump sum investment via the platform this last week and the process... See more
Company replied
I wish I had found Raisin sooner, working with this platform is a no-brainer! Just one lot of screening paperwork (legal/financial/ID etc.) and then moving between funds or setting up new ones is done... See more
Company replied
Company details
- #56 of 74 best companies in Investment service
- #81 of 106 best companies in Alternative Financial Services
- #84 of 111 best companies in Financial Institution
- #136 of 163 best companies in Non-bank financial service
Written by the company
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Contact info
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, United Kingdom
- 01613882399
- help@raisin.com
- raisin.co.uk
4.3
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Raisin UK
Dear Robin,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
good rates of interest
Nice and easy to sort out a good rate of interest. Takes 1 to 2 days for the money to appear on the app once you have chosen an account to invest in. It worried me the first time I used it but have used Raisin a lot know and have learnt to expect it with out worrying now.
5 March 2026
Reply from Raisin UK
Dear Mark,
Thank you so much for your fantastic review.
Your feedback is heartily appreciated!
We always strive to ensure that our customers have a smooth experience while they manage all their savings accounts in one place.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Raymond,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Really easy to use and offer pretty…
Really easy to use and offer pretty competitive rates too. An excellent resource.
1 March 2026
Unprompted review
Reply from Raisin UK
Dear William,
We value your feedback and appreciate your taking the time to let us know how great your experience has been so far.
We are committed to providing a seamless experience to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
I NOT HAPPY
I FEEL EXSISTING CUSTOMERS ARE NOT LOOKED AFTER. I HAVE MISSED OUT ON CERTAIN DEALS THAT NEW MEMBERS ARE OFFERED
1 March 2026
Reply from Raisin UK
Dear Mark,
Thank you for sharing your feedback, and we’re sorry to hear you feel this way.
We understand how disappointing it can be to see offers advertised that you may not be eligible for. Some promotions are specifically targeted at new customers, while others are available to existing customers depending on the campaign terms. We do also run offers for existing customers from time to time, and these are communicated via email or through your Raisin UK Account where applicable.
If you’d like us to review the offer you’re referring to and confirm whether it applied to your account, please contact our Customer Service team by email, secure message or phone and we’ll be happy to check and clarify.
Kind regards,
The Raisin UK Customer Services Team
Clear picture of the best available rates
Clear picture of the best available rates. Easy to use app and website
1 March 2026
Reply from Raisin UK
Dear David,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Good savings platform.
1 March 2026
Reply from Raisin UK
Dear Jeremy,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Karen,
Thank you so much for your great review and appreciate your taking the time to share your experience with us.
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Competitive rates easy to apply and…
Competitive rates easy to apply and manage the account
26 February 2026
Reply from Raisin UK
Dear Patricia,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Now reassured!!
I'm 86 and not very confident with mobiles or computers. I was making a withdrawal for the first time expecting to send the money to its final destination. Apparently that's not how it works. There are various steps, taking a couple of days or so. Your helpline assistant was most helpful and reassuring. I now feel confident about going ahead. Thank you.
26 February 2026
Unprompted review
Reply from Raisin UK
Dear Elizabeth,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Good , reliable company
I have made several investments with Raisin. Always easy to deposit money and the transfer is instant so no worries about if it’s gone through okay. Would definitely recommend.
25 February 2026
Reply from Raisin UK
Dear Customer,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Bella,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I had excellent service from Val today
I had excellent service from Val today. I had a query which she resolved with clear instructions that I could understand. Thank you Val for your patience this morning
24 February 2026
Unprompted review
Reply from Raisin UK
Dear Baker,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Wal was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Martin,
Thank you for taking the time to leave a 4-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
I am elderly and not authorised fait…
I am elderly and not authorised fait with technology. The person l spoke to was helpful, patient, and talked me through my transactions slowly and clearly. Excellent
20 February 2026
Reply from Raisin UK
Dear Holly,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Very easy to use
Very easy to use. Easy to transfer money into account. When account reach maturity money plus interest is back in account in short time and can be transferred to my bank in seconds.
19 February 2026
Reply from Raisin UK
Dear Customer,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Excellent bank to invest.
18 February 2026
Reply from Raisin UK
Dear Lena,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Great easy experience
Easy to set up an account, great communication and regular updates, frequent notifications when your product is nearing maturity, plenty of information on best rates, very easy to open and fund another product. Highly recommended.
18 February 2026
Reply from Raisin UK
Dear Kate,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Impressive Saving Rate Options
Really impressed with the Raisin savings platform. Lots of different options and far better rates than my bank account which is crazy. It just shows that if you look around there are better options! Thanks Raisin 👏❤️
18 February 2026
Reply from Raisin UK
Dear Kit,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Slight problem using the App and Online…but a human contact is still available
Slight problem using the App and Online service with a transfer of funds however a call to the helpline with a very helpful call handler resolved the situation promptly. Very good to have a human to talk to to help and empathise sometimes in the increasingly soul less and impersonal tech world we now live in.
18 February 2026
Unprompted review
Reply from Raisin UK
Dear Simon,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
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