I found the process of changing my nominated account difficult online, in large part because I was not receiving messages from Raisin into my email account. I therefore telephoned Raisin. The call w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used Raisin past 2-3 years ti maximise my interest returns on savings account. ideas initially a bit worried about basically putting money in a foreign account, adding a degree of separation, but the... See more
Company replied
Established contact about a year ago without making investment. No hassle in meantime only occasional comms and alerts. Finally made lump sum investment via the platform this last week and the process... See more
Company replied
I wish I had found Raisin sooner, working with this platform is a no-brainer! Just one lot of screening paperwork (legal/financial/ID etc.) and then moving between funds or setting up new ones is done... See more
Company replied
Company details
- #56 of 74 best companies in Investment service
- #81 of 106 best companies in Alternative Financial Services
- #84 of 111 best companies in Financial Institution
- #136 of 163 best companies in Non-bank financial service
Written by the company
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Contact info
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, United Kingdom
- 01613882399
- help@raisin.com
- raisin.co.uk
4.3
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
My new account was easy to open.
The Company executed my new account application very quickly and my money was paid in with no problems. Their app is clear and easy to use and navigate which is very important when dealing with finances.
24 January 2026
Reply from Raisin UK
Dear Sue,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Struggled with the new look app to make…
Struggled with the new look app to make a withrawl but a quick call to Ashley in Customer Services Resolved my issue and clarified the workings of the new app.
27 January 2026
Unprompted review
Reply from Raisin UK
Dear Browne,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Ashley was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Had trouble withdrawing funds from a…
Had trouble withdrawing funds from a maturing account. A return phone call from Raisin having sorted out an IT glitch quickly solved the problem.
26 January 2026
Unprompted review
Reply from Raisin UK
Dear Mike,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I achieved every thing I needed to do…
I achieved every thing I needed to do with help of very helpful staff.
19 January 2026
Unprompted review
Reply from Raisin UK
Dear Giuseppe,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Philip,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Grief Free Experience
Grief Free Experience.
Good interest rates and easy to operate site
22 January 2026
Reply from Raisin UK
Dear Customer,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Ashley was excellent in helping me sort…
Ashley was excellent in helping me sort out my problem. Great customer service. Though I did have to wait a long time for phone to be answered. But still give you 5 stars! Thank you.
21 January 2026
Unprompted review
Reply from Raisin UK
Dear Siobhan,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Ashley was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Easy & safe would recommend
21 January 2026
Reply from Raisin UK
Dear Customer,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Excellent Savings Experience
I have been saving with Raisin for many years now, thanks to Martin Lewis. They have great savings products. They are extremely competitive in this field and everything is so straightforward.
The website is easy to navigate and if I do need to speak to someone in person they have always so helpful.
I hope this level of service continues.
20 January 2026
Reply from Raisin UK
Dear Elaine,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I have been saving through raisin bankr…
I have been saving through raisin bank for a couple of years now
The rates there partner banks offer is compedetive
There site is easy to navigate and they keep you informed on you savings and when they are due to mature ,reinvesting is very easy and quick
17 January 2026
Reply from Raisin UK
Dear Colin,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Brilliant service
Brilliant service ,immediate help , and peace of mind which is important when your money is concerned.
16 January 2026
Unprompted review
Reply from Raisin UK
Dear Gary,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Was easy to open with the guidance of a…
Was easy to open with the guidance of a caring professional and a courteous staff I feel I have joined a trusted organisation
15 January 2026
Reply from Raisin UK
Dear Ramya,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Lynn,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
Did you know that you can also subscribe to our mailing list to hear about our top rates as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Bobby,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
We have had our retirement pot invested…
We have had our retirement pot invested with Raisin for 4 years now and they are superb.
They are one of the few companies who have a customer telephone helpline that is staffed by very professional helpful customer service agents.
A huge thanks you to the young man that dealt with my call today. His name was Dale. It was an absolute pleasure chatting to him today.
14 January 2026
Unprompted review
Reply from Raisin UK
Dear Jeff,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Dale was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
A wide choice of products under one roof!
I’ve been using Raisin for over 5 years. Transactions are easy to do; the range of products is exceptional & saves me a LOT of time as I don’t have to search the products individually.
14 January 2026
Reply from Raisin UK
Dear Mary,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Raisin makes it easy for savers to…
Raisin makes it easy for savers to choose products and invest in them. Details of each product are set out clearly.
Above all, there is a deep integrity ‘feel’ about Raisin. When I first began to invest with Raisin, I wasn’t fully confident that my money was safe. Three years or so later - following investments in several products and numerous transactions, I am fully confident in Raisin and the service it provides. Many thanks.
13 January 2026
Reply from Raisin UK
Dear Chris,
Thank you so much for sharing your experience with us. It made our day!
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Very quick
Closed savings account and money in transaction account within a day. Opened new account and money new savings acount next working day.
13 January 2026
Reply from Raisin UK
Dear Peter,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
put money in and forget about until…
put money in and forget about until your investment finishes
12 January 2026
Reply from Raisin UK
Dear Randall,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
I rate Raisin 5 star
I’ve been using the Raisin Platform for a few years now. It saves searching for the best rates. Competitive deals with trusted financial organisations. The app makes it super easy to reinvest.
11 January 2026
Reply from Raisin UK
Dear Jan,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We're so pleased to hear that you are enjoying using our app!
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
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