I found the process of changing my nominated account difficult online, in large part because I was not receiving messages from Raisin into my email account. I therefore telephoned Raisin. The call w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used Raisin past 2-3 years ti maximise my interest returns on savings account. ideas initially a bit worried about basically putting money in a foreign account, adding a degree of separation, but the... See more
Company replied
Established contact about a year ago without making investment. No hassle in meantime only occasional comms and alerts. Finally made lump sum investment via the platform this last week and the process... See more
Company replied
I wish I had found Raisin sooner, working with this platform is a no-brainer! Just one lot of screening paperwork (legal/financial/ID etc.) and then moving between funds or setting up new ones is done... See more
Company replied
Company details
- #56 of 74 best companies in Investment service
- #81 of 106 best companies in Alternative Financial Services
- #84 of 111 best companies in Financial Institution
- #136 of 163 best companies in Non-bank financial service
Written by the company
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Contact info
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, United Kingdom
- 01613882399
- help@raisin.com
- raisin.co.uk
4.3
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Uncomplicated
Uncomplicated, easy, honest,
A good experience, when things work smoothly it's easy to take it for granted.
3 January 2026
Reply from Raisin UK
Dear Lionel,
Thank you for sharing your experience with us. We appreciate it when customers share their experiences.
We are committed to providing excellent services to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Competitive rates with different types of savings
I have been saving with Raisin for years now. They have very competitive rates with different types of savings to suit your needs. I personally have fixed rates for nominated times and flexi savings so I can draw when I need to. I definitely recommend Raisin
2 January 2026
Reply from Raisin UK
Dear Brenda,
Thank you for leaving us a 5-star review!
We are so pleased to hear that you are happy with our interest rates and that you found Raisin UK easy to use.
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need assistance, please don't hesitate to contact us at 0161 388 2399, via email at service@raisin.co.uk or by exploring our FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
It is so easy to open an account with…
It is so easy to open an account with multiple choices of all savings products available with a range of interest rates and terms.
2 January 2026
Reply from Raisin UK
Dear Mary,
Thank you so much for your fantastic review!
We're pleased to hear your valuable feedback and we’re happy that you are enjoying using Raisin UK.
We always strive to ensure that our customers have an excellent experience with us.
If you need assistance, please don't hesitate to contact us; we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Irene,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Davina,
Thank you so much for your fantastic review.
Your feedback is heartily appreciated!
We always strive to ensure that our customers have a smooth experience along with the best rates.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Great rates in one app…
I like that all the savings products are in one app, and the interest rates are very competitive. An issue I had was dealt with in a timely manner giving me great confidence in the company.
27 December 2025
Reply from Raisin UK
Dear Nigel,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
So easy to open new savings accounts…
So easy to open new savings accounts without having to show ID every time. Competitive rates.
25 December 2025
Reply from Raisin UK
Dear Glyn,
We value your feedback and appreciate your taking the time to let us know how great your experience has been so far.
We are committed to providing a seamless experience to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Excellent at keeping in touch
Excellent at keeping in touch and sending reminders when savings are reaching maturity - a straightforward process to reinvest, thank goodness!
24 December 2025
Reply from Raisin UK
Dear Cherylyn,
Thank you for leaving a review for us. We value the positive review and are happy that you’re enjoying using Raisin UK.
We always work hard to provide excellent service and support to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
GREAT SERVICE
great service, easy system to use, good choices to invest, great customer service...
23 December 2025
Reply from Raisin UK
Dear Rebeca,
Thank you so much for your fantastic review.
Your feedback is heartily appreciated! We always strive to ensure that our customers have a smooth experience along with the best rates.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
It really is so easy to set up a Raisin…
It really is so easy to set up a Raisin account and then the savings plan of your choice. At the end of the term my initial funds and interest were returned within 2 working days, pretty good I'd say.
More than happy with every aspect of my dealings with Raisin.
23 December 2025
Reply from Raisin UK
Dear Richard,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Ericha,
Thank you for your great review.
We appreciate it when customers share their experiences with us and we’re pleased to hear that you have enjoyed your experience with Raisin UK.
If you need assistance with anything, please don't hesitate to contact us at 0161 388 2399, via email at service@raisin.co.uk or explore our FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Eases placing your money …
Overall eases placing your money where it can earn decent interest.
21 December 2025
Reply from Raisin UK
Dear Valerie,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Lance,
Thank you so much for your fantastic review. Your feedback is heartily appreciated!
We always strive to ensure that our customers have a smooth experience along with the best rates.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Barry,
Thank you for sharing your experience with us. We are so pleased to hear that you found it easy to use Raisin UK.
We’re committed to ensuring that our customers have an excellent experience with our service.
Feel free to contact us if you ever need any assistance at 0161 601 0000, via email at service@raisin.co.uk or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
The service was quick.Only one login…
The service was quick.Only one login details needed.Good rate.
18 December 2025
Reply from Raisin UK
Dear Cyril,
Thank you so much for sharing your experience with us.
We're glad you found it easy to use Raisin UK and wish you good savings!
If you need assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Very pleasant and helpful staff
17 December 2025
Reply from Raisin UK
Dear Dorothy,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Great Savings Platform
A wide range of different savings on offer, giving competitive rates. An extremely easy website to navigate and opening an account is simple and very quick.
Staff are available to speak to if necessary, which is always an asset.
17 December 2025
Reply from Raisin UK
Dear Gill,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Ian,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
I wish I had found Raisin sooner
I wish I had found Raisin sooner, working with this platform is a no-brainer! Just one lot of screening paperwork (legal/financial/ID etc.) and then moving between funds or setting up new ones is done in a flash. Really impressed with the availability and range of products, competitive interest rates and FCSC protections. I have found products that I would never have looked at before.
16 December 2025
Reply from Raisin UK
Dear Lyn,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Tanya,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
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