Royal Arctic Line Reviews 13

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

13 reviews

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Rated 1 out of 5 stars

Terrible Company

Terrible Company - not to be trusted, an organisation that I hope I will never deal with again.

We topped up our sailing boat in Quaqortoq with drinking water before departing for Labrador. For this we were charged £75 for about 100L of water.. the water was contaminated with oil resulting in crew illness and the need to completely sanitise our water systems on arrival in Labrador and replace various filters including our watermaker membrane. (Cost to us was about £500) This company simply ignored this, not even an apology, they just continued to demand payment and threaten legal action.

In the end I paid the bill, now they are trying to charge a 100DKK late payment fee.

An absolutely disgraceful organisation who ruined our experience and memories of Greenland.

1 October 2024
Unprompted review
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