Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... See more
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See what reviewers are saying
Took note 3 in for screen repair ,turned out to be motherboard issue. Gave options without bias and explained each clearly. Only charged diagnosis fee after trying 2 separate screens and half an hour... See more
My daughters phone was repaired last year, the screen has started to come away, luckily still under guarantee. Contacted them to drop off, Sian was very helpful, no hassel & repaired with a day. Al... See more
Really professional, smart looking shop. Really friendly service. Needed a new phone battery for my Samsung a51 desperately. They replaced it same day in 20 mins, cheaper than Samsung offered to do i... See more
Company details
Written by the company
Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.
Contact info
Unit 5A Victoria Road, ST4 2HS, Stoke On Trent, United Kingdom
- 01782563377
- sales@ralakde.com
- ralakde.com
Quick service and very helpful
absolutely brilliant service
absolutely brilliant service, same day got my iphone repaird & it looks like new! fantastic staff & great prices too....will definitely use this firm again. 10/10....fantastic!!
Great service
Great service. They have repaired multiple devices of ours without any issues and with great prices. Many thanks!
Ralakde great service
Ralakde great service. I paid what I was quoted for replacement iPhone screen, parts ordered and arrived next day, fixed same day. Open after 5.00pm, so really handy for after work. Used Ralakde before, will use them again 👍🏻
IPhone 5C screen repair
Quick, professional and great value - I thoroughly recommend these guys
Excellent speedy service!
Excellent speedy service!! Very friendly and helpful will defo use again! Thanks for my new s7 edge screen!
fantastic quick service and so …
fantastic quick service and so reasonably priced .Highly recommended
very quick repairs and nice customer …
very quick repairs and nice customer service
Super fast walk in service
Fast walk in service, replaced my screen and fitted glass protector in no time. Great value as the best price also.
Thanks
Excellent service nice friendly staff I …
Excellent service nice friendly staff I would recommend them to all my friends and family very good price.
good and bad issues.........
My wife's Huawei P9 had a screen replacement with Ralakde a few months back and the service was top - notch, after waiting for the screen to arrive for a few days, the fitment was whilst I waited in the evening as well due to the very good opening times - very happy.
Forward a few months to my own HTC m8s - had an issue with it getting so hot under load (mainly when the satnav was being used) that you could barely touch it's metal backed self, Ralakde did a diagnostic, found the battery to be a fault, waited three days with no phone for it's replacement - phone back - now even worse!, overheating now just with streaming a few videos off Facebook!.
Have contacted Ralakde and they have agreed to have my HTC back so they can have another look at it, will have to wait and see .........

Reply from Ralakde Ltd
My iPhone6 broken screen was replaced …
My iPhone6 broken screen was replaced in 10 mins and started working great.
Excellent service
Very quick repair 15 minutes to wait .very friendly and checked phone before I left ,would recommend
Brilliant service
Brilliant service - very quick response to email with a quote to replace screen and charge port. You can also see the repair taking place. Great job , I would absolutely recommend
Fast efficient and good prices
Absolutely brilliant service …
Absolutely brilliant service receptionist was very friendly and helpful the job was done quickly and professionally 100% recommend
Excellent service
Excellent service. Thank you.
I will definitely recommend your company to friends & family.
Very friendly and efficient service :)
Found online and saw they were open until 9pm. Called in without an appointment and my iPhone screen was replaced while I waited.
Screen protector added also.
Very friendly and efficient service :)
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