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See what reviewers are saying

Rated 5 out of 5 stars

Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... See more

Rated 5 out of 5 stars

Took note 3 in for screen repair ,turned out to be motherboard issue. Gave options without bias and explained each clearly. Only charged diagnosis fee after trying 2 separate screens and half an hour... See more

Rated 5 out of 5 stars

My daughters phone was repaired last year, the screen has started to come away, luckily still under guarantee. Contacted them to drop off, Sian was very helpful, no hassel & repaired with a day. Al... See more

Rated 5 out of 5 stars

Really professional, smart looking shop. Really friendly service. Needed a new phone battery for my Samsung a51 desperately. They replaced it same day in 20 mins, cheaper than Samsung offered to do i... See more

Company details

  1. Industrial equipment supplier
  2. Automation company
  3. Electronics Exporter
  4. Electronics repair shop

Written by the company

Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.


Contact info

5.0

Excellent

TrustScore 5 out of 5

355 reviews

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Rated 5 out of 5 stars

absolutely brilliant service

absolutely brilliant service, same day got my iphone repaird & it looks like new! fantastic staff & great prices too....will definitely use this firm again. 10/10....fantastic!!

10 June 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. They have repaired multiple devices of ours without any issues and with great prices. Many thanks!

9 June 2017
Unprompted review
Rated 5 out of 5 stars

Ralakde great service

Ralakde great service. I paid what I was quoted for replacement iPhone screen, parts ordered and arrived next day, fixed same day. Open after 5.00pm, so really handy for after work. Used Ralakde before, will use them again 👍🏻

7 June 2017
Unprompted review
Rated 3 out of 5 stars

good and bad issues.........

My wife's Huawei P9 had a screen replacement with Ralakde a few months back and the service was top - notch, after waiting for the screen to arrive for a few days, the fitment was whilst I waited in the evening as well due to the very good opening times - very happy.

Forward a few months to my own HTC m8s - had an issue with it getting so hot under load (mainly when the satnav was being used) that you could barely touch it's metal backed self, Ralakde did a diagnostic, found the battery to be a fault, waited three days with no phone for it's replacement - phone back - now even worse!, overheating now just with streaming a few videos off Facebook!.

Have contacted Ralakde and they have agreed to have my HTC back so they can have another look at it, will have to wait and see .........

30 May 2017
Unprompted review
Ralakde Ltd logo

Reply from Ralakde Ltd

Hi Simon, thank you for your review, thank you for letting us know that you are still having problem with your device, please bring it in we will get that problem resolved for you. You could contact us on sales@ralakde.co.uk or 01782 563377 .
Best Regards
Ralakde Team

Rated 5 out of 5 stars

Excellent service

Very quick repair 15 minutes to wait .very friendly and checked phone before I left ,would recommend

27 May 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service - very quick response to email with a quote to replace screen and charge port. You can also see the repair taking place. Great job , I would absolutely recommend

24 May 2017
Unprompted review
Rated 5 out of 5 stars

Very friendly and efficient service :)

Found online and saw they were open until 9pm. Called in without an appointment and my iPhone screen was replaced while I waited.
Screen protector added also.
Very friendly and efficient service :)

18 May 2017
Unprompted review

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