Placed an order 09th March 2026, 09th April 2026, still waiting, emailed a few times but heard nothing back, would never use this company ever again, SCAM
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The jumper I ordered was more yellowy than cream, it also didn’t have a ralph and luna label in the back -it was something like fruit of the loom- and the top left of the B on the ‘Boo’ was poking off... See more
Ordered goods online, which were shown as in stock. They never arrived - emailed them numerous times and they never responded. Asked for a refund - again, they never responded. The item is now shown a... See more
I absolutely love the christmas bunting. I ordered these specially for my grandbabies and I know they will love them as much as I do. The quality is perfect, definetly recommend Ralph & Luna party.... See more
Company details
Written by the company
Fun and modern party supplies for your special celebration. Next Day UK delivery available.
Contact info
United Kingdom
- ralphandluna.co.uk
1.9
Poor
39 reviews
Hasn’t replied to negative reviews
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Placed an order 09th March 2026
Placed an order 09th March 2026, 09th April 2026, still waiting, emailed a few times but heard nothing back, would never use this company ever again, SCAM
9 April 2026
Unprompted review
No goods and no refund…
Ordered goods online, which were shown as in stock. They never arrived - emailed them numerous times and they never responded. Asked for a refund - again, they never responded. The item is now shown as out of stock, so I assume they couldn’t fulfil it after all. Still no refund though.
10 February 2026
Unprompted review
Scammers
Con. Took my money and never received my order. Have chased and chased but had no reply. How are these people still aloud to trade.
1 December 2025
Unprompted review
Order Not Received
Order Not Received. Placed order in November and chased several times, no response to any. So disappointed that they can take your money and ignore you.
7 November 2024
Unprompted review
Ordered Xmas napkins 1 st parcel did…
Ordered Xmas napkins 1 st parcel did not arrive contacted the seller and they immediately re sent arrived in time for Xmas. Fantastic customer service
13 December 2024
I’m still waiting for my package
I’m still waiting for my package, weeks now and I’ve messaged for refund but no response. Do not use this company!
6 November 2024
Lovely items for my daughters party.
Lovely items for my daughters party.
Arrived quickly. Would use again
13 September 2024
Unprompted review
Scam Artists
Placed an order on the 19/07/2024. Never received it (it’s now the 22/08/2024) Sent several emails - including using the new email they claim you should use, on their website. No response.
Raised a dispute with my bank.
Scam artists. Avoid.
19 July 2024
Unprompted review
Lovely website and good prices for…
Lovely website and good prices for parry balloons decorations etc. Competitively priced. Good communication from customer services.
8 February 2024
Very happy 😃
Ordered some bits for baby shower. Arrived quickly and really lovely items.
16 January 2024
Unprompted review
Awful service
Awful service. Place an order on the 30th November and still not processed 17 days later. Tried to contact seller but never got a response. Dispute now placed with my bank.
17 November 2023
T-shirts are lovely quality and just as…
T-shirts are lovely quality and just as expected.
Very slow delivery, didn’t arrive in time for one of the events I wanted to wear one too.
4 November 2022
The website is very easy to manoeuvre
The website is very easy to manoeuvre, delivery was quick even with it being held up with Royal Mail and they were sure to contact me to let me know about the delays.
Fantastic service and great quality.
24 October 2022
The goods were ideal and exactly as…
The goods were ideal and exactly as advertised. Well done. And received very quickly. Xx
13 June 2022
Happy with goods and service
12 June 2022
Great bunting for Jubilee weekend &…
Great bunting for Jubilee weekend & will use again for other celebrations! Very prompt delivery.
10 June 2022
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