Thank you. Our Ramp arrived yesterday, after some unavoidable delay with your end receiving the shipment. Anyway, it has now arrived, safely, a few days earlier than we had ben expecting, so ver... See more
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Overpriced dropship products, game deflecting customer service I bought a ramp for $450 and when it arrived I saw it was PETSAFE brand, not ramp champ. The very same ramp was available on Petcircle... See more
Prompt delivery after email updates with a personal touch. Nice lightweight but sturdy product and longer and wider than my current ramp. My dog is more confident coming back up the ramp, which sh... See more
Company replied
We purchased two Heeve 'Up-Ya-Get' Folding Aluminium dog ramps for our miniature dachshund puppy and aged border collie. We’re very happy with the ramps. They’re excellent quality, portable, sturdy, n... See more
Company replied
Company details
Written by the company
Discover Australia's Largest Range of Ramps of All Shapes & Sizes Online. From Motorbike Ramps, Mobility Ramps, Construction Loading Ramps, Car Service Ramps, Dog Ramps, ATV Ramps, Container Ramps & More–We've Got it All. Delivery Australia Wide.
Contact info
4.5
Excellent
104 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Just what I needed to be able to get my…
Just what I needed to be able to get my mobility scooter safely off the kerb in my driveway
I will purchase another two when finances are in a better position
24 March 2024
Unprompted review
Reply from Ramp Champ
Hi Jenny,
Thank you so much for your feedback! We're thrilled to hear that our mobility ramp has been just what you needed to safely maneuver your mobility scooter off the kerb in your driveway. Your satisfaction is our top priority, and we're delighted that our product has made a positive difference for you. Whenever you're ready, we'll be here to assist you with any additional ramps you may need. Your continued support means the world to us. Take care!
We're back for a third purchase!
RampChamp filled my order efficiently. Delivery was as promised. A great product - compact, functional, blends with the surrounds. We now have three of these ramps, making access in and out of our home seamless. They'll last forever. Well done.
8 February 2024
Unprompted review
Reply from Ramp Champ
Hi Ruth,
Thanks for leaving a review and mentioning our awesome service :) We're glad that the Heeve Solid Rubber Wheelchair Threshold Door Ramp With Winged Edges made such a hue difference for you! We’ll be sure to share your praises with our staff, I'm sure they'd be thrilled! Hoping to see you again in the future!
Best ramp! Ollie loves it!
I bought this ramp as my cavoodle pup was jumping on and off the sofa and I didn’t want him to damage his knees. He got the hang of it really quickly and now uses it all the time! It’s a perfect height for my sofa and doesn’t take up a lot of space. Ramp Champ dispatched the item very quicky. Would definitely revommend.
19 February 2024
Unprompted review
Reply from Ramp Champ
Hi Jan,
Our team is happy to hear you found a perfect solution for your ramp needs, Jan! Thank you so much for taking the time to leave this excellent review. We hope to be of help again soon :)
Reply from Ramp Champ
Hi Kevin,
We’re so glad that you're satisfied with your order and your transaction went so smoothly :) We’d love to continue providing great service to awesome customers like you. Thanks again!
RampChamp missing ramp carry bag fixed :)
RampChamp fixed the problem of the missing free carry bag on my original purchase for the 1800mm Heeve Aluminium Single-Fold Super-Grip Wheelchair Ramp.
I contacted them about the problem and they replied with apologies and that they would send one to me.
True to their word, they did.
5 February 2024
Unprompted review
Reply from Ramp Champ
Hello Vasiliki,
We're glad that the carry bag's on it's way and that you had a great experience with us here at Ramp Champ :) Thank you again for taking the time to share your experience with us. We're grateful for customers like you! See you again soon!
Another awesome ramp thank you 🙏
1 February 2024
Unprompted review
Reply from Ramp Champ
Hi Mick,
We're glad you found our Whipps 500kg x 3.5m Non-Folding Aluminium Walk Board/Removalist Ramps satisfactory and the team will be thrilled to hear your feedback! Thanks again for this excellent rating, it’s truly appreciated! See you again soon :)
Fabulous service
Fabulous service, great quality product. I have purchased three ramps from Ramp Champ and each time the service has been first rate and the product’s perfect. My dogs love them and my Chiropractor is sad as he sees me less! 🙂
4 January 2024
Unprompted review
Reply from Ramp Champ
Hi Chris,
Thank you for this awesome review! We're so glad that our Happy Ride™ Deluxe Telescoping Ramp and amazing service impressed you! From the reviews here dogs love them indeed. Glad your pooch is benefitting so much from it :) Hope you're enjoying your day, Chris. See you again!
Dog friendly
The manufacture detail of the ramp is a perfect fit for my vehicle and provides a more dog-friendly slope for access/egress due to the extended length and width when compared to other types of ramps.
10 January 2024
Unprompted review
Reply from Ramp Champ
Hi John,
Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our dog ramp has made such a difference and has finally solved your problem. Thanks again for choosing Ramp Champ, and we can't wait to see you again! Cheers :)
Fair service
The process of purchasing was great. Got the best price available and they were very accommodating. Picking it up however was a little trying I must say. I called the number provided and was told to wait in the car park. After half an hour of no help some employees from the transport company (designated pick up point) asked if I needed help and they knew nothing about it. Eventually my ramp came out but prior to that I was concerned I may have been ripped off. Some patience will be required if you pick it up in Melbourne.
21 December 2023
Unprompted review
Reply from Ramp Champ
Hello Dan,
We are sorry that your experience didn’t quite match your expectations. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers, and we are gutted when we don’t meet expectations, Dan. Thank you for allowing our Customer Service team to investigate and assess the issue as we make things right. Again, thank you for your feedback. If there's anything you need, we're always here for you.
Excellent product
Excellent product. Solid and safe. Fit for purpose. Fast delivery.
15 December 2023
Unprompted review
Reply from Ramp Champ
Hi Barb,
Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our Heeve Solid Rubber Wheelchair Threshold Door Ramp With Winged Edge :) We always strive to provide the best possible experience for our customers, and it's always rewarding to know that our efforts have paid off. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations. See you again soon :) Cheers!
2700 mm Ramp Champ folding wheelchair ramp
Purchased a 2700 mm Ramp Champ folding wheelchair ramp. Only the 3000 mm version with support legs at fold-hinges and four connecting pins for each ramp-half was shown on website. The 2700 mm version has no support legs with two connecting pins only on bottom section. Top section is weak at middle in centre. Under-engineered and not fit for purpose. Two phone-answering personnel from Rampchamp refused to allow me to speak with a representative who might have a skill level above “selling widgets”. Will never purchase from this slick-sales company again. I have had a long career in manufacturing and mechanical design, but my wife had a recent knee reconstruction so I decided to buy a ready made ramp for our front steps rather than build my own, as I am currently time-poor as a full-time carer. Big mistake dealing with Ramp Champ.
As a follow up, Ramp Champ contacted me and have offered to supply two additional connection hinges, which will strengthen the top section. I will fit them when they arrive.
9 October 2023
Unprompted review
Reply from Ramp Champ
Hello Ron,
I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention and grateful that we're able to work towards finding a resolution. Ron, if you need anything else, we're always here to help you.
Super fast delivery and an excellent…
Super fast delivery and an excellent item, very sturdy and strong. My doggies love it. Thank you so much will be buying the much larger one for the bed as well.
2 October 2023
Unprompted review
Reply from Ramp Champ
Thank you so much for your review Karin! The Up-Ya-Get ramp is one of our customers' favorites as well, I can see your pooches are loving it! I'm glad that you're benefiting so much from this ramp :) We look forward to serving you again soon!
Great product
Great product, price and communication. The ramp is exactly what we needed, at a reasonable price. Emails kept me informed where my order was up to, up to delivery.
3 October 2023
Unprompted review
Reply from Ramp Champ
Hi Lori,
We're pleased that our Heeve Aluminium Single-Fold Super-Grip Removalist Walk Ramp and amazing service impressed you! Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Hope you're enjoying your day, Lori. See you again!
Reply from Ramp Champ
Hi Henry.,
Thank you for the wonderful review and for taking the time to share your feedback! We greatly appreciate your feedback and are thrilled to hear that you had a satisfying experience with our products :) We look forward to seeing you again soon!
Reply from Ramp Champ
Hi Steve,
We're delighted to hear that you're happy with our Heeve 2.3m x 340kg Aluminium Curved Folding Loading Ramp and service! Your positive review means a lot to us and serves as a motivation to continue delivering top-notch quality and customer satisfaction. If there's anything else we can do to enhance your experience, please let us know. We appreciate your support!
Excellent service
Excellent service and the ramp is great. Bit of training to get the dogs used to it but all is going great.
29 August 2023
Unprompted review
Reply from Ramp Champ
Hi Cathie,
Thank you so much for this awesome review :) We're so glad your satisfied with our Heeve 'Up-Ya-Get' Wooden Dog Ramp For Beds & Couches and service, we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you for this thoughtful review and we hope to serve you again soon :)
Great customer service.
Great customer service and fast delivery. Delivery driver was helpful and friendly.
9 August 2023
Unprompted review
Reply from Ramp Champ
Hi Vince! Reviews like yours make our day because it makes all the hard work worthwhile. We'll make sure we pass your kind words along to the Ramp Champ team, they will be delighted to read your comment. We can't wait to see you again :)
Service and very easy to order product
2 August 2023
Unprompted review
Reply from Ramp Champ
Hi Kel,
We're glad to hear we provided you with top-notch service! We are thrilled you had a great experience with us and hope to see you again soon. Cheers!
We are very happy with the Happy Ride…
We are very happy with the Happy Ride we purchased for our little dog. He is secure and has taken to it really well.
1 August 2023
Unprompted review
Reply from Ramp Champ
Hi Carol,
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Custom made ramp fits perfectly into…
Custom made ramp fits perfectly into the space
2 August 2023
Unprompted review
Reply from Ramp Champ
Our team is happy to hear you found a perfect solution for your ramp needs, Stephen! Hope to serve you again soon! :)
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