Mini Vac failure customers service 0 out of 10
Purchased a Mini Vac hand pump on another site which is alot more expensive than your average pump! Used once and broke without completing the job on brakes!
First I've noticed that the pump was always losing vacuum and then it completely failed so when I tried to take the lid off the valve it completely broke off without much effort at all! The guy who I've purchased off told me to contact G... A representative for randgproducts Who then gave me the run around for 2 or 3 months! Told me to send defective product back so ive used DPD to send it back! DPD return product back to me telling me it's failed 2 attempts! I was annoyed as I've wasted £8 on delivery! Made a complain to randgproducts representative G... And they said I should have used Royal mail !!! Then a month later promised to send brand new unit to my address!! A month later still nothing! Sent emails!! No reply!!
This person could be connected to an auction site so my advice be careful what and who your buying from! These people give online shopping a bad name! And St.....Lin...... Wasn't much help!