Great platform for people like me that doesn't know anything about SEO work let's me know how my web page is performing on a regular basis then I can get it sorted with my hosts probably been saving... See more
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Most worst company I have ever came across. Their product is full of crap. Their product will not add any value to your website for SEO or google analytic. It doesn't fetch any data. Don't get tr... See more
I can’t recommend this SEO enough for any small business or self-employed who are running their own business shut invest rather I’m spending thousands and thousands of pounds which SEO agencies charge... See more
Company replied
I'm new to this and I had to spend more time than most trying to understand what to do but once I figured out the things I was being requested to perform, things began to come together quickly, Overal... See more
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Company details
Written by the company
rankingCoach is an internationally recognized, AI-powered platform that empowers small and medium-sized businesses (SMBs) to manage every aspect of their online marketing from a single, easy-to-use app. Harnessing the power of AI, rankingCoach automates all essential marketing tasks — from SEO, Google & Meta Ads, and social media management to online reputation, local listings, and brand & competitor monitoring. Designed for entrepreneurs and businesses without dedicated marketing teams, the platform makes professional digital marketing accessible to everyone. The AI acts as your personal marketing team — analyzing, optimizing, and reacting in real time — so you can focus entirely on running your business.
Contact info
Erftstraße 15-17, 50672, Köln, Germany
- +49 221 / 82 82 98 34
- support@rankingcoach.com
- rankingcoach.com
4.3
Excellent
980 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 41% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
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Stay away from this company AWFUL money grabbers
Seriously. steer clear of this company. Once they have your payment details you will never get rid of them. Second year in a row that they have debited my Paypal account without authorisation. I paid for the initial taster of GBP24.95 but cancelled soon after (well within the time allowed to try the product) yet I was still debited GBP300,00 and they refused to reimburse me. Thankfully Paypal helped me out. Unfriendly staff - all they care about is getting your money. Buyer beware!
UPDATE: The staff have been far more accommodating this time and have seemed genuinely keen to help.The CEO even wrote to me and the issue has been resolved thankfully.
1 November 2020
Unprompted review
Reply from rankingCoach
Hello Mandy,
Thank you for taking the time to give us a review, we really appreciate this, as it always helps us to improve our services when needed.
We are sorry to hear you have not enjoyed your experience so far. We have looked into this issue and a genuine mistake has been made here. Please write to our customer support team at support@rankingCoach.com or via the chat button in your account and we would be happy to help find a solution for you.
I want to apologise again for any inconvenience caused.
Emily,
rankingCoach
Brilliant team & Useful Webinar.
Brilliant team, very informative and helpful. The webinar was very useful and enjoyable, so would recommend. Emily B was a brilliant coach.
19 October 2020
Reply from rankingCoach
Hi Matt,
Thank you for taking the time to leave a review, we really appreciate it! It is great to hear you are enjoying using rankingCoach to improve your online marketing!
If you need any guidance or help our support team is available via the chat in your account or via email at support@rankingCoach.com
Thank you for helping to spread the rankingCoach word :)
Emily,
rankingCoach
Great help from the team
14 October 2020
Reply from rankingCoach
Hey James,
Thanks for taking the time to leave us a review! It is great to hear you are enjoying your experience using rankingCoach to help improve your SEO and online marketing.
If you need any guidance with anything, please do not hesitate to contact our support team, we are happy to help.
Don't forget to spread the rankingCoach word :)
Emily,
rankingCoach
Emily was excellent in providing useful…
Emily was excellent in providing useful insights, tips and advice on how to improve the marketing of my website. A very worthwhile 30 mins. I thoroughly recommend her to any one wanting to improve their website ranking.
12 October 2020
Unprompted review
Reply from rankingCoach
Hello,
Thank you for leaving me a review! It is great to hear you have enjoyed your experience with rankingCoach so far, and have learned some new SEO tips and insights along the way.
Our support team is here if you ever have any questions or if you need some advice throughout your optimisation process.
Thank you for spreading the rankingCoach word :)
Emily,
rankingCoach
What a joke of a business
What a joke of a business. Dont sign up for free trial. They take your money after 7 days and keep getting thier $60 a month from paypal until you contact paypal and stop them..
7 October 2020
Unprompted review
Reply from rankingCoach
Hello Branon,
Thank you for taking the time to give us a review, we really appreciate this, as it always helps us to improve our services when needed.
We are sorry to hear you have not enjoyed your experience so far. When customers sign up to the trial it is indeed true that you will receive a paid subscription if a cancellation is not made within the trial period, this is explained upon signing up as well as in our terms as conditions.
We also send reminder emails of the trial ending, to ensure customers can make the right decision before the trial ends. Subscriptions generally work in this way, and if you select our monthly subscription you can cancel anytime.
We are always wanting to provide the best service possible, and it is sad to hear you don't feel you have received this. Please write to our customer support team at support@rankingCoach.com or via the chat button in your account and we would be happy to help find a solution for you here.
I want to apologise again for any inconvenience caused.
Emily,
rankingCoach
BIG SCAM
Scam! They give you 7 days of trial. The cancel subscription button is invisible, they make it really hard for you to cancel. After that they charge you between 60 to 400£ and they send you an invoice for it! If you try to reach them out they don’t reply. I tried to email them twice asking to cancel my subscription, they never replied. Luckily I found the unsubscribe button. Scam never seen a website more scammy than this and they put a lot of efforts to make it look good. The service is not what they advertise and somehow low key they also open a google ad account on your name which charges you as well. I used a bank card with no money in so luckily I haven’t been charged. Beware.
6 October 2020
Unprompted review
Reply from rankingCoach
Hello Kate,
Thank you for taking the time to give us a review, we really appreciate this, as it always helps us to improve our services when needed.
I can assure you we are not a scam, but a reputable company that is always trying to improve our services.
We are sorry to hear you found it difficult to cancel, our customer support team is always on hand to help with any difficulties you may have or anything you are unsure about. You can contact our support via email at support@rankingcoach.com, call, or via the chat button within the application.
When signing up it is completely up to the customer whether they choose the monthly subscription or annual when signing up for the trial. This is where the 60-400 cost comes from, but the customer has a free choice of which they would prefer.
In regards to the Invoice, this comes when activating a paid section of our application, in this case, the Ads. As Google requires payment for Ads to go live, this is why we would charge and additionally show you a warning that a paid aspect is being activated. I am very sorry if you missed this, but this is not just something we set up for customers ourselves.
I have checked our chat system and it seems as though your message has already been responded to, it may be your message was sent out of working hours, but a response will always be given as soon as we reopen. I hope you are happy with the solution provided.
We would like to apologize again for any inconvenience caused, as mentioned our support has already responded with a solution if you have any other questions or issue please let us know and we can try to solve this for you right away.
We would be happy to offer you a webinar so we can show you how the application works and give you a better understanding in general. If this is something you would like you can drop a message with our support and we can arrange this for you.
Emily,
rankingCoach
Like many have said the company is a…
Like many have said the company is a scam. They give you a free 7 day trial which is difficult to cancel within that given time period. They also will automatically deduct 420 pound from your account when the trial is up. As for the actual product it is not worth it.
5 October 2020
Unprompted review
Reply from rankingCoach
Hello Martin,
Thank you for taking the time to give us a review, we really appreciate this, as it always helps us to improve our services when needed.
I can assure you we are not a scam, but a reputable company that is always trying to improve our services.
We are sorry to hear you found it difficult to cancel, our customer support team is always on hand to help with any difficulties you may have or anything you are unsure about. You can contact our support via email at support@rankingcoach.com, call, or via the chat button within the application.
When signing up it is completely up to the customer whether they choose the monthly subscription or annual when signing up for the trial. If you did not mean to sign up the annual upfront then we can still find a solution for you here. Please contact our customer support via any option mentioned above, and we would be happy to find a solution for you.
We would like to apologise again for any inconvenience caused, and we look forward to hearing from you so we can clear this up.
Emily,
rankingCoach
Reply from rankingCoach
Hey Steve,
Thanks for taking the time to leave us a review! It is great to hear you are enjoying using the rankingCoach application to help improve your SEO and online marketing.
If you need any guidance with anything, please do not hesitate to contact our support team, we are happy to help.
Don't forget to spread the rankingCoach word :)
Emily,
rankingCoach
a scam keep away
a scam keep away, I started a 7 day free trial and after one hour i received a text message from my bank they tried to take £360 thanks to god my bank refuse to pay and payment declined as a fraud. i'm reporting them everywhere
29 September 2020
Unprompted review
Reply from rankingCoach
Hi Karim,
Firstly, thank you for taking the time to give us a review, we are sorry to hear you have not enjoyed your experience with us so far. I want to stress that we are not a scam, but a respectable company that is always keen and eager to improve the services we provide our customers.
Our 7-day trial is completely free, we do have certain features within our application that are paid, and will cause the trial to end. However, we do show a large pop-up message explaining this, in which a confirmation is required before going further. Please contact our customer support team and we can remind you of the pop-up.
I want to apologise again for any inconvenience caused. Please contact our support with any further questions you may have, and we would be happy to help.
Emily,
rankingCoach
I tried to write a review here a few…
I tried to write a review here a few times, but I could not complete the review because I felt that somehow, Ranking coach company will do the right thing.
i am particularly thankful to Andrea who refunded my $80.00 today. It was a 7 day trial that I did not complete. I actually wrote a few emails to explan why we could not continue with the service, and finally they understood and made a refund accordingly. I know that a lot of people have written many bad reviews about Ranking coach, but maybe if we can exercise a little patient and explain things in details like I did, there will not be any reason for bad review.
I thank Ranking Coach today through their staff Andrea for showing how much they care about their customers. My company will come back soon to request your service. We trust you and your service. Thanks.
28 July 2020
Unprompted review
Reply from rankingCoach
Hello Teddy,
Thank you for leaving your feedback here :)
It's great to hear we were able to solve any problems you may have had, and we hope to have you back with us very soon.
If you have any further questions, our customer support would be happy to help.
Emily,
Your rankingCoach team
Ranking coach is an Awesome automated…
Ranking coach is an Awesome automated SEO tool, which I am quite satisfied and recommend!
21 July 2020
Unprompted review
Reply from rankingCoach
Hi Mehdi,
Thanks for giving us feedback! It is great to hear that you are happy with rankingCoach, we are always very happy with our satisfied customers! :)
If you ever have any questions, please do not hesitate to contact us!
All the best!
Your rankingCoach team
I cancelled a free trial
I cancelled a free trial, but they still charged me £8.34 and I accepted their explanation for the charge, this was on June 25. Since then they have been sending me unwanted emails, four or five at a time and four to six times a day. I have unsubscribed about 10 times and have also written to them to stop. They have responded three times that no more emails would be sent, but they are still sending it.
8 July 2020
Unprompted review
Reply from rankingCoach
Hello Samuel,
Thank you for your feedback.
We are always looking to improve our product and services and our customers' feedback is the best way to do this.
We want to apologize for the number of emails you have been receiving, and we will look into why this continues to happen for you. I noticed that you did have more than one account with us in the past and this could be why you still receive emails, it could be they were only switched off for one of your accounts. Please write to our customer support regarding this issue, and we would be happy to check all accounts you may have had to ensure this does not happen again.
We look forward to hearing from you.
Emily,
Your rankingCoach team
Don’t use. Free 7 day trial is £420!
I started a 7 day free trial and continued to try to start to set up a google ad. On the first day of my free trial they sent me an invoice for £360. I cancelled my subscription and then they subsequently took the money from my bank account, the advert still hand not gone live. They promised to refund my money, then a further £60 was taken from my account. Apparently this time because if you set up a google ad on a free trial it entitles them to cancel a FREE TRIAL and automatically charge you a months fee of £60.
DO NOT USE. They promote free trial then very quickly take £420 all within 24hrs of signing up Even though no paid product was used.
2 July 2020
Unprompted review
Reply from rankingCoach
Hello Gemma,
Thank you for giving us your feedback, we are always interested in hearing how we can improve our product and services, and we are sorry to hear you have not enjoyed your experience so far.
When starting an Ads campaign we have to take credit in order to pay Google each time a click is received. If you do decide to use Ads during your trial, it will end the trial, but we do send a pop-up notification notifying you of this, to which you have to accept and confirm before you can proceed.
Please write to our support so we can try to find a suitable solution for you.
We look forward to hearing from you.
Emily,
rankingCoach team
Still need more work..
They try to improve by modernizing their platform but still there is a lag of functionalities and limitations between functionalities. I would not recommend it..
15 June 2020
Unprompted review
Reply from rankingCoach
Hello Eduardo,
Thank you for taking the time to leave your review. We are always trying to improve our product and services, and we would really appreciate it if you would contact our support so we can better understand which lag of functionalities and limitations between functionalities you are referring to, so we can check these, and improve, if required.
We look forward to hearing from you.
Emily,
rankingCoach team
Good platform to teach you SEO
Good platform to teach you SEO. The customer support is not great and makes you feel like you are lost in the system.
8 June 2020
Unprompted review
Reply from rankingCoach
Hello Monique,
Thank you for taking the time to leave us a review. It's great to hear you are learning some new things.
We would love to hear more from you about this. If you could get in touch with our customer support this would be a great help.
We look forward to hearing form you.
Emily,
rankingCoach
Good people
After experiencing technical difficulties with my computer and blaming the company they sorted everything out for me professionally and speedily and I would recommend this service to anybody that needs to advertise a website or a campaign that has not done so before
4 June 2020
Unprompted review
Reply from rankingCoach
Hello Ezee,
Thank you for your feedback, it is great to hear that you are enjoying using the application and that we could fix any issues that you may have had. Customer support is always here to help with any guidance or advice you may need, so don't hesitate to contact us! :)
All the best,
Emily,
your rankingCoach team
Terrible customer service
Read first before you sign anything. Customer service are terrible as you can wait their replies days and days until your trial period will end!
If u a lucky and did cancel on time then u keep receiving emails like a spam from them with their “offers”. I did order new card to make sure my funds is safe! Marketing works very well that how there are making money on you!
5 May 2020
Unprompted review
Reply from rankingCoach
Hello Yaroslav,
Thank you for your review. We are sorry to hear that you have not enjoyed your experience with rankingCoach. We try to make things as clear as possible when customers sign up. Regardless of the company you sign up to you should always read all the information provided, as it is there for a reason, we recommend customers should read before signing up, but this goes for signing up with any product or business. We also send an email during your trial period letting you know when this will end and how long you have left, you may have classed this as 'spam' as mentioned above.
We always try to provide the best to our customers and are constantly working on improvements. Please write to our support so we can check our chat history with you to make sure any questions are answered promptly.
We look forward to hearing from you.
Emily,
rankingCoach support team
They just took about 60 pounds form my…
They jusg took about 60 pounds form my account not even after the trial period. It is a big scam. We don't even know how to get the refund now. I don't want to use the servcie because they lied about their trial period. I just want my refund back.
Re- they did get back to us and sorted it out. We got our refund in full. It is not a scam which we thought hence, you just need to be careful and read their policies and servcies they provide properly.
2 May 2020
Unprompted review
Reply from rankingCoach
Hello,
Thank you for your feedback. We are sorry to hear you have not enjoyed your experience so far. Please get in touch with our customer support and we can find a solution for you. We generally do not take money during the trial period, unless you activate one of our paid features, but this is clearly stated when using for the first time.
We look forward to hearing from you and apologise again for any inconvenience caused.
Emily,
rankingCoach
Toatally zero or minus is the right…
Toatally zero or minus is the right rating. This is a fraud trap. They say that you can try it free for a trial period but they charge you and if you cancel they say that you did something and you were charged for this. Dont give your bank details, they are scums and rubbish fraud. Stay away. There are also ruud and liers. They only want to charge you and steal you.
Stay away it is only a fraud trap. There worst than bad.
14 April 2020
Unprompted review
Reply from rankingCoach
Hello Nik,
Thank you for your feedback, we are always trying to improve our service and your opinion means a lot. We are sorry that this has happened. I can assure you we are not a scam, and are always trying our best to provide our customers with the best possible service. Please write to our support at support-en@rankingcoach.com and we can try to find a suitable solution for you.
Once again, we apologise for any inconvenience caused, and we hope to hear from you soon.
you rankingCoach team
Liars!
Again, do not give this company your money. They are as a slimy as they come. They will take your money and not assist you or help you in anyway. Their website is completely unhelpful and difficult to navigate. In addition to they promised a seven day free trial and trick you to sign up. When I noticed money taken from my account I notified them and asked them to cancel it & they refused. I have no idea even what I signed up for. During a time like this to take advantage of people and lie. You are disgusting
14 April 2020
Unprompted review
Reply from rankingCoach
Hello Lauren,
Thank you for giving us your feedback. We are always trying to improve our services and feedback from customers is the way to do it. We are sorry you have not enjoyed your experience so far with rankingCoach. Please contact out support and we can find a solution for your issue.
We look forward to hearing from you.
Emily,
rankingCoach
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