Rapid Finance Reviews 2,220

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and supportive approach, often highlighting their ability to provide clear guidance and personalized attention. The service is frequently described as fast, efficient, and smooth, with many appreciating the quick funding process and streamlined user experience. People also commend the excellent customer service, noting the team's responsiveness and willingness to offer various options. However, some customers expressed dissatisfaction with the payment terms, finding the automatic daily or weekly repayments unmanageable and the interest rates high. A few other people also felt that communication regarding account status or payoff amounts was lacking, leading to frustration regarding the clarity of their financial agreements.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Service

Customers had positive experiences with service. Many reviewers highly recommend the company, praising its... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent attention,... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the easy, smooth, and rapid funding process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an absolute pleasure working with Rapid Finance. I've worked with several different loan companies over the years, and they truly live up to their name. I was approved and finance was provided... See more

Company replied

Rated 5 out of 5 stars

We recently secured $150K in funding from Rapid, and the experience was outstanding. Their team was responsive, easy to work with, and genuinely supportive of our business goals. The process was c... See more

Company replied

Rated 5 out of 5 stars

This is probably the third time I have worked with Calvin Reyes and his team, it has consistently be fast, easy and painless. Honestly if the service wasn't so good I definitely would have used a dif... See more

Company replied

Rated 5 out of 5 stars

I recently secured funding through Rapid Finance and had the pleasure of working with Antón. From the start, he was professional, knowledgeable, and incredibly responsive. He guided me through the ent... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

We recognize the passion and hard work you pour into your small business and, since 2005, we've stood alongside U.S.-based small businesses like yours to provide the vital working capital necessary to thrive. We specialize in fast and trusted business financing, with quick lending decisions and funding in as soon as hours of approval. Our tailored financing options – from the flexibility of Business Lines of Credit to the structured stability of Term Loans, the versatility of Small Business Loans, and the revenue-linked Merchant Cash Advances – are designed with your business’ unique circumstances and long-term aspirations in mind. We take the time to understand your business, offering solutions that align with your specific goals. Our dedication to your business’ success is reflected in the enduring relationships we build. Over 85% of our clients choose to continue their financing journey with us, a testament to our unwavering commitment, transparent communication and genuine partnership we build. We believe in fostering growth and providing the financial foundation to enable your business to flourish. Consider us a trusted ally, invested in your vision and ready to support you every step of the way.

Why Choose Rapid Finance?

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Anton was extremely helpful and saved…

Anton was extremely helpful and saved me from a difficult situation and now I can breathe better. I will continue to do business with him and the company….Finally found someone to trust thank you

4 December 2025
Unprompted review
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Reply from Rapid Finance

We appreciate your review and thanks for being a valued client.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. This is the way it should always be - responsive and no wasted time.

20 November 2025
Unprompted review
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Reply from Rapid Finance

Thanks so much for your positive review!

Rated 5 out of 5 stars

This was an easy application process

This was an easy application process, a variety of loan options that can be fixed to fit your business needs and exceptional customer service!

17 November 2025
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Reply from Rapid Finance

Thanks for your positive review!

Rated 1 out of 5 stars

Renewal Process Double-Charges Existing Customers

Title: Be cautious — renewal structure results in double-charging existing clients

We’ve been a Rapid Finance customer for about a year, with perfect payment history and a strong business track record. Our experience with our first two loans was positive, which made what happened next extremely disappointing.

When we asked for a renewal, Rapid structured the new loan in a way that re-applies full financing fees on top of the existing balance — even though we already paid the original financing costs on that balance. In other words, we were asked to pay fees twice on the same money.

This isn’t about lowering a payoff or asking for special treatment. It’s simply about not being charged again for funds that have already had fees applied. Their leadership confirmed that this is their “policy since inception,” meaning every renewal double-charges clients by treating already-financed balances as brand new.

For a company that advertises itself as a partner to small businesses, the approach felt extremely predatory. Instead of rewarding clients who repay well and are in good standing, their renewal model ends up penalizing repeat customers and making the cost exponentially higher.

If you plan to stay with Rapid beyond your first loan, be aware of how renewals work. I strongly recommend comparing offers with other lenders before committing, especially if you expect to refinance or renew in the future.

19 November 2025
Unprompted review
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Reply from Rapid Finance

Thank you for being a valued client. We appreciate feedback from clients as it helps us evaluate our products. If you have any additional account-related questions, our Customer Service Team is always available to help at customerservice@rapidfinance.com.

Rated 5 out of 5 stars

The process was quick,and…

The process was quick,and straightforward! Highly recommended!

10 November 2025
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Reply from Rapid Finance

We are glad we were able to meet your business' needs and thanks so much for your review.

Rated 5 out of 5 stars

Your speed and no wasting time.

Your speed and no wasting time.
Essence of time management. Recognizing previous customers.

19 October 2025
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Reply from Rapid Finance

We know your time is precious, and our team strives to make sure none of it is wasted!

Rated 5 out of 5 stars

Another job well done!

This is probably the third time I have worked with Calvin Reyes and his team, it has consistently be fast, easy and painless. Honestly if the service wasn't so good I definitely would have used a different company after the initial round of financing.
Service has always been prompt and courteous.

24 October 2025
Unprompted review
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Reply from Rapid Finance

Thanks for being a long-time client and for taking the time to write a review.

Rated 1 out of 5 stars

These guys are incredibly expensive and…

These guys are incredibly expensive and do not offer early payback discounts, even though this was promised over the phone. Just stay away from these guys in particular or anyone else in the MCA industry. These loans should always be a last resort that you know you can get out of with a plan in place!

28 April 2025
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Reply from Rapid Finance

Thank you for being a valued Rapid Finance client. We’re glad to have supported your business and hope the financing has helped it grow. A Rapid Finance team member will reach out shortly with a copy of the early payback amendment included in your commercial financing agreement. If you have any additional questions, please contact our Customer Service team at customerservice@rapidfinance.com.

Rated 5 out of 5 stars

Everything was smooth as silk

Everything was smooth as silk. Highly recommended. Fair Terms. Money was almost instantly sent and available. Amazing!

26 September 2025
Unprompted review
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Reply from Rapid Finance

Thanks for your positive review!

Rated 5 out of 5 stars

Great service

Great service - fast funding. Easy to work with.

13 October 2025
Rapid Finance logo

Reply from Rapid Finance

This is our goal and we are glad you had a great experience!

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