Anis and Nasar have just dropped me back at my home, after a stressful afternoon, with no answer from either RAC or AA, and 2 other local firms. Polite from the first call, to arrival and drop off... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had an urgent breakdown on a busy road and rapid road help answered very quickly, when no local company picked up or had the availability to help. We were seriously let down by LV recovery... See more
Company replied
Immediately answered the phone, booked me in with someone who was only 15 minutes away. The chap who turned up solved my issue in a very professional manner. I was highly impressed with the service.... See more
Company replied
After waiting over 4 hours for the AA to do nothing and my phone about to die (literally on 6%) I called and explained what was going on. I was dealt with very quickly and was reassured that someone w... See more
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Company details
Written by the company
At Rapid Road Help, we are a trusted provider of Roadside Assistance services across the UK. Although we’ve just recently established our online presence, our team brings years of experience in the car recovery industry, ensuring that every customer receives quick, reliable, and professional assistance when they need it most. We understand how stressful it can be to experience a breakdown or vehicle issue, which is why we are committed to providing fast, effective solutions with a response time of under 30 minutes. Whether you’ve run out of fuel, need a jumpstart, or require a tow to a nearby garage, we’re here to help—24/7, no matter the situation. Our services include: Car Recovery & Towing: Fast and reliable recovery for your vehicle, whether it’s broken down or involved in an accident. Fuel Drop-Off: If you’ve run out of fuel, we’ll bring the fuel to you, so you can get back on the road without delay. Jumpstart Services: We’ll get your car started again if the battery’s dead, so you’re never left stranded. Although we are a newly online-focused company, Rapid Road Help has been delivering exceptional service in the car recovery industry for years. We have built a reputation for our trustworthy, dependable, and professional approach to every job we take on. We aim to build a solid, long-lasting relationship with our customers, ensuring they always know who to call in an emergency. With Rapid Road Help, you can be confident that you're in good hands.
Contact info
United Kingdom
- rapidroadhelp.uk
4.2
Great
44 reviews
Replied to 57% of negative reviews
Typically takes over 1 month to reply
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Very quick and friendly service.
12 May 2026
Unprompted review
Reply from Rapid Road Help
Thank you for your kind words! 😊 We’re glad we could provide a quick and friendly service for you. We really appreciate the recommendation and are always here if you ever need us again! 🚗💨
Vehicle recovery services
Initially had a small hiccup with the requested invoice for the vehicle recovery, but was promptly solved today by the business owner personally, with a personal apology over the phone.
2 May 2026
Unprompted review
Reply from Rapid Road Help
Thank you for your updated review, we really appreciate it. 🙏
We sincerely apologise again for the delay with the invoice. We’re glad the issue was resolved promptly and that we could sort everything personally for you. Thank you for your patience and for choosing Rapid Road Help. 🚗💨
Kind regards,
Rapid Road Help
Great service
Great service, reasonable price, khan was very professional, would recommend, response was quick for recovery.
3 May 2026
Unprompted review
Reply from Rapid Road Help
Thank you for the great feedback, we really appreciate it! 🙌
We’re glad Khan was able to provide a professional and quick recovery service at a reasonable price. Thank you for choosing Rapid Road Help and for recommending us. Stay safe on the roads! 🚗💨
I was really sick with a puncher
I was really sick with a puncher , and these. Guys was a really big help, and got me sorted . They were very perlite. Would I use them again. Yes I would.
18 April 2026
Unprompted review
Reply from Rapid Road Help
Thank you for your kind words! We’re glad we could get you sorted quickly and safely. Our team always aims to provide fast and polite service when it’s needed most. We really appreciate your support and look forward to helping you again if you ever need us.
Prompt
Prompt. On time for the car running on arrival then followed me home to make sure I arrived OK. Friendly service. Would recommend
15 April 2026
Unprompted review
Reply from Rapid Road Help
Thank you for the great review! We’re glad we could get your car running quickly and make sure you got home safely. Really appreciate the recommendation—always here if you need us again! 🚗💨
Excellent services…
Anis and Nasar have just dropped me back at my home, after a stressful afternoon, with no answer from either RAC or AA, and 2 other local firms.
Polite from the first call, to arrival and drop off. Would definately recommend.
Very grateful.
Beccy
8 April 2026
Unprompted review
Reply from Rapid Road Help
Thank you so much for your kind words, Beccy—we really appreciate it!
We’re glad Anis and Nasar could step in and get you home safely after such a stressful situation. Providing a fast, reliable, and friendly service when others can’t is exactly what we aim for, so it means a lot to hear this.
If you ever need us again, we’re always here to help. Thanks again for the recommendation! 🚗💨
Had a flat tire Sunday evening
Had a flat tire Sunday evening, everywhere else was shut, they came within an hour, very friendly and professional and 10 minutes later had a new tire and was back on the road. Really can't complain with the service at all.
22 February 2026
Unprompted review
Reply from Rapid Road Help
Thank you for the great review!
We’re really glad we could get to you quickly and have you back on the road in no time, especially when everything else was closed. That’s exactly what we’re here for.
Appreciate the kind words about our team—if you ever need us again, we’re always ready to help! 🚗💨
Needed a recovery for my motorcycle
Needed a recovery for my motorcycle, driver arrived within an hour, and helped me with my bike getting home. Everything went smoothly
31 January 2026
Unprompted review
Reply from Rapid Road Help
Thank you for your review!
We’re glad we could get to you quickly and make sure both you and your bike got home safely. Great to hear everything went smoothly—that’s exactly the service we aim to provide.
If you ever need us again, we’re always here to help! 🏍️🚗💨
Couldn’t recommend enough
Initial call the handler was very patient and helpful, and gave me a price and solution quickly. The wait for the call out repair was only 20 minutes and this was handled quickly and professionally. Couldn’t recommend enough.
20 February 2026
Unprompted review
Reply from Rapid Road Help
Thank you so much for your kind words!
We’re really pleased to hear our team was able to assist you quickly and make the whole process smooth from the first call to the repair. Providing fast, professional service is exactly what we aim for.
We truly appreciate the recommendation—if you ever need us again, we’re always here to help! 🚗💨
Classic Tale
Classic tale, flat tyre on the motorway, nighttime, raining and my breakdown service failed me. Rapid road help did exactly what they promise, 30 mins on site from phone call, 20 mins to change tyre on the hard shoulder then on our way. Quite a relief!
12 February 2026
Unprompted review
Reply from Rapid Road Help
Thank you for the great review!
That’s definitely a tough situation to be in—motorway, rain, and at night—so we’re really glad we could get to you quickly and get you safely back on your way.
This is exactly what we aim for: fast response and efficient service when it matters most. Appreciate your kind words, and we’re always here if you need us again! 🚗💨
Great service - would use again.
Great service, would definitely use again if needed. We were stranded late at night with a flat tyre and a seized wheel nut after hitting a pothole. Our own breakdown company failed to help so we called Rapid Road Help. They arranged for someone to come out very quickly, and the person I spoke to was extremely patient while we were dealing with bad signal. He even managed to reduce the quoted price after going through a few more details with us. 10/10 service - they really saved the day and got us back on the road instead of spending the night in the car.
14 February 2026
Unprompted review
Reply from Rapid Road Help
Thank you so much for the amazing review!
We’re really glad we could get someone out to you quickly and help in a stressful situation—especially late at night. It’s great to hear the team took the time to support you properly and get you back on the road instead of being stuck.
We truly appreciate the 10/10 and your kind words. If you ever need us again, we’re always here to help! 🚗
DO NOT USE THIS COMPANY.avoid at any…
DO NOT USE THIS COMPANY.avoid at any cost.my daughter was stuck in alton with 2 blown tyres.found these who state they are rapid.2 hrs later and numerous calls being mucked about the turn up took 5 mins to put 2 new tyres on.following day had to take car to another garage who told us they put the wrong size tyres on and had to pay out for 2 more tyres even though we told them the right size.forward to today i have been trying the number everytime says its busy,like im blocked,even email pings back failed.paid these £590 to not even do job properly.i will be taking this further to ensure my daughter gets her money back.told me they would give refund that was paid to them which they have apparently but couldnt even send email receipt dispite asking several times.promised several times if the 3rd party company they used didnt give refund that they would and they would chase them for it.all changed and only given refund that they took,which they supposedly refunded.cant dispute charged to 3rd party they used with bank have to go through citizens advice which would cost us court cost.well done rapid road help,what a scam company.i repeat DO NOT USE!!!!!
6 February 2026
Unprompted review
Scammers trying to pretend they are a…
Scammers trying to pretend they are a legitimate company. avoid avoid avoid!
5 February 2026
Unprompted review
Reply from Rapid Road Help
Hi, we take feedback like this very seriously, however we have no record of your name or any job matching this experience.
We are a legitimate business providing roadside assistance across the UK, and our many genuine customer reviews reflect the level of service we deliver every day.
If you believe this review has been left in error, please contact us directly so we can investigate and resolve any concerns.
Excellent service
Answered phone immediately, and guided me through the details. Was able to arrange recovery with wait of around 30 minutes - a nearby company quoted a 4 hour wait. Recovery driver was polite and took good care of the vehicle.
3 February 2026
Unprompted review
Reply from Rapid Road Help
Thank you so much for your kind words and for taking the time to leave us this review. We’re really pleased to hear that you were happy with our fast response and the service provided by our driver. Your support truly means a lot to us, and we’re always here whenever you need us. 🙏🚗
Great service!
So friendly! Arrived very quickly and great pricing. Touch wood I don’t break down again… but if I do will defo use them again! Thank you!
17 January 2026
Unprompted review
Reply from Rapid Road Help
Thank you so much for your lovely review! We’re really happy to hear you were pleased with our quick response, friendly service, and fair pricing. Hopefully you won’t need us again anytime soon 🤞—but if you do, we’ll always be here for you. Thank you for choosing us! 🙏🚗
How have they got positive reviews
How have they got positive reviews. I paid a £440.00 deposit waited 4hr and was told that the first van had broken down and then the 2nd van they set to a located that was 2hrs away from where i was.By this time it was 10pm and i had my daughter with me. Which meant i have to call for a lift and leave the car abandond over night to sort out in the morning. And now the phone number does not work. It just rings busy the whole time. Total scam. Please please avoid at all costs.
13 January 2026
Unprompted review
Fantastic service 5*
Immediately answered the phone, booked me in with someone who was only 15 minutes away. The chap who turned up solved my issue in a very professional manner.
I was highly impressed with the service.
Breakdowns can be stressful but the service and professionalism made me feel at ease.
18 December 2025
Unprompted review
Reply from Rapid Road Help
Thank you so much for your amazing 5⭐ review! We really appreciate you taking the time to share your experience. We’re glad we could respond quickly and get someone to you within 15 minutes. It’s great to hear that our driver handled everything professionally and helped put you at ease during a stressful situation. Your support means a lot to us, and we’re always here whenever you need us. 🙏🚗
Following an accident that left myself…
Following an accident that left myself and my mother very shaken we were in need of emergency recovery. The recovery company were fabulous they responded quickly and kept us updated. Recovery was within estimated time. We were recovered home with a great driver. If you need recovery I would highly recommend.
12 December 2025
Unprompted review
Reply from Rapid Road Help
Thank you so much for taking the time to leave this review. We’re really sorry to hear about the accident and understand how shaken you and your mother must have felt at the time.
We’re glad we could respond quickly, keep you informed, and get you home safely. Our drivers always aim to be calm, supportive, and professional in stressful situations, so it’s great to hear this came across.
Thank you again for recommending us — it truly means a lot to the whole Rapid Road Help team. Stay safe and we’re always here if you ever need us again.
Really quick and friendly recovery…
Really quick and friendly recovery team, reassured us the whole time. Only waited 15 minutes for recovery. On the expensive side but wasn’t completely unreasonable.
7 December 2025
Unprompted review
Reply from Rapid Road Help
Thanks a lot for the review, really appreciate it. Glad we could get to you quickly and that the team kept you reassured throughout — that’s exactly what we aim for, especially in stressful situations.
We understand emergency recovery isn’t cheap, but we always try to keep prices fair for the speed and service provided. Thanks again for choosing us and for the honest feedback — it means a lot.
Fantastic experience
Fantastic experience. Answered the phone quickly, efficient and helpful on the phone and got someone out to me within 20 minutes. Would highly recommend to anyone
2 December 2025
Unprompted review
Reply from Rapid Road Help
Thank you so much for the kind words, really appreciate it. Glad we could answer quickly, get everything sorted on the phone, and have someone with you within 20 minutes. Thanks for recommending us — it means a lot to the whole team
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