Rapid Software Limited Reviews 967

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

so far the code seems to work. I kept getting promoted to sign in or put in the code again. I had to uninstall all versions of MS O365 and reinstall to get it to stop. I have have codes fail after a... See more

Rated 5 out of 5 stars

Great experience with this company and support team as always. I have purchased several keys from them over the years and anytime there is a problem their support team, (who is very easy to reach via... See more

Rated 5 out of 5 stars

I emailed for advice as I had to factory reset my computer and had some problems activating my office software. My email was answered very promptly and Franco then talked me through the steps to resol... See more

Rated 5 out of 5 stars

I've used your site several times, and I'm very satisfied with the results! I've ordered software and received it within minutes via email. I've followed the detailed instructions, and to date, all... See more

Company details

  1. #32 of 44 best companies in Software Vendor

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4.4

Excellent

TrustScore 4.5 out of 5

967 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Anand is a star, helping me with problems downloadingloading and…

I had real difficulty downloading and installing the software, but none of this was the fault of Rapidsoftware, and in fact Anand responded to my pleas for help in seconds, and stayed with me until I had sorted the problem. He's a star. But 4 stars rather than 5 as some of the links supplied were not quite right at first. But the price and quality is definitely 5 star!

5 March 2022
Unprompted review
Rated 5 out of 5 stars

Can't beat their customer service

I have purchased 2016 Office Home and Student and now 2019 Outlook from Rapid Software. Activation of my first purchase was flawless and the product has worked without a hitch for several months now. Based on that positive experience, I purchased 2019 Outlook about a week ago. When I encountered some issues with product key activation, I found customer support to be extremely responsive. It took two sessions (maybe 20-30 minutes each) to resolve the issue, but their customer support personnel, Anand and Ram, finally got my Outlook activated. Both of them were polite and eager to help. I can confidently recommend Rapid Software because their products work as promised (once activated) and they definitely stand behind what they sell (to get you activated if you have a hitch).

25 January 2022
Rated 5 out of 5 stars

Franco is a star

Franco is a star. He is amazing and helped several times to install Windows. This is the second time I have used this company and both times the service has been superb.

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful Customer Service from Franco

I emailed for advice as I had to factory reset my computer and had some problems activating my office software. My email was answered very promptly and Franco then talked me through the steps to resolve my issue. Very professional and helpful Customer Service. Thankyou Franco and Anand

21 October 2021
Unprompted review
Rated 4 out of 5 stars

Great service but one little issue!!

Great service. However I bought a lifetime package and due to no fault of mine my computer crashed. Because I didn’t have the opportunity to deactivate the package I had to buy a windows package again. I found this disappointing as the existing windows package had only been installed for approx 6 months. The staff were sympathetic but it was out of their control.

5 October 2021
Rated 5 out of 5 stars

Absolutely superb service.

I had a problem with a program I purchased last year; and it was sorted out with interest, care and dedication by an expert at Rapid Software who spent a lot of time and patience helping me sort it.

28 September 2021
Rated 5 out of 5 stars

Rapid Software Limited is Great

Rapid Software Limited is Great, you can buy product Keys for Windows, Office and etc. And they will store the Key for you. It is genuine and fast. Very responsive and will help at any time. The customer care team is great.

6 September 2021
Unprompted review
Rated 4 out of 5 stars

Good vendor

Good vendor. Used several times and will probably use again. Their recommended method for creating a boot disc on USB was a wild goose chase, though.

5 July 2021

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