Rapid Translate Reviews 1,357

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising its speed, professionalism, and efficiency. Many found the user experience to be smooth and easy, appreciating the quick turnaround times and the high quality of the translations, which often met official requirements. However, some customers also noted issues with communication and the quality of certain translations, mentioning instances of invalid notarization or incorrect terminology. A few people also expressed dissatisfaction with the pricing, finding it to be on the higher side compared to other services.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the speed and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and speed of the... See more

Quality

Users describe positive interactions with quality. Many customers praise the accuracy, clear wording, and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast... See more

Price

People report ambiguous experiences with price. Many customers found the service affordable and competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed translations into European Portuguese for citizenship. I compared prices and Rapid Translate was the best that my searching found. I did not request or pay for 24-hour turn around but my docu... See more

Company replied

Rated 5 out of 5 stars

I was not completely sure what to expect at first but Rapid Translate ended up being better than I thought. The process was easy enough to follow and I liked that it felt efficient without being diffi... See more

Company replied

Rated 5 out of 5 stars

Rapid Translate helped me by providing an incredibly fast translation of important study materials from English to French, for which I am very grateful. The entire process, from submitting the documen... See more

Company replied

Rated 5 out of 5 stars

Quick and fast. Documents were received in good timing - translation was done in the USA I live in Israel and they came quick while the country was at war! They were then sent to the UK and accepted b... See more

Company replied


Company details

  1. Translator

Written by the company

Rapid Translate is a professional translation company that provides translation services in over 60+ languages for documents that are accepted worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The turnaround time was terrific and…

The turnaround time was terrific and the translation was accurate and professional. I was given the opportunity to review the document before it was finalized. One small change was needed, and it was made quickly and graciously. Having a translation that is recognized even by USCIS is a great help.

25 July 2025
Unprompted review
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Reply from Rapid Translate

Hi Margaret,

We’re thrilled to hear that the quick turnaround and accurate translation made your experience smooth! It’s great that the review process worked well for you and that the minor adjustment was handled promptly. Knowing your document is USCIS-recognized is exactly the kind of reassurance we aim to provide. We look forward to helping with any future translations!

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Thanks very much for your service

Thanks very much for your service , had to translate some official papers for UK visa , I took the express way , everything was done in few hours. Very happy about your service and professionalism, was very easy in every step

25 July 2025
Unprompted review
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Reply from Rapid Translate

Hi Marie,

It’s wonderful to hear that our express service met your needs so quickly for your UK visa documents. Having everything translated within just a few hours and with ease at each step is exactly the experience we aim to deliver. We’re also delighted that our team’s professionalism stood out and made the process smooth for you. Whenever you need reliable translations again, we’ll be here to help.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Great service

Great service

14 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Dave,

We appreciate your kind words! It’s great to know our service met your expectations and left a positive impression. Providing dependable, high-quality translations is something we’re passionate about, and we’re glad it showed in your experience. We look forward to assisting you again whenever you need us.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Professional and fast service

Professional and fast service, highly recommended. used for academic certificate translations, excellent work.

6 August 2025
Unprompted review
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Reply from Rapid Translate

Hi there,

Thank you for sharing your experience with us! We’re so glad our professional and fast service met your needs for academic certificate translations. It’s wonderful to know the quality of our work left you so satisfied. We’d be happy to assist you with any future translation projects.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Excellent service

Excellent service! I use them for all my translations.

7 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hello Lori,

Thank you for your trust and loyalty! It’s great to know we’ve become your go-to for all your translations. We’re committed to delivering the same level of excellence every time you work with us. We look forward to supporting you on your next project.

Best,
Jonah
Rapid Translate

Rated 1 out of 5 stars

failed to translate and notarize in…

requested to translate and notarize in CA, due to further Apostille needs. They did a wrong notarization and refused to refund. The document is of no use to me. Looks like they don't listen to customer needs and just give you a translation regardless what you need or asked for.

26 July 2025
Unprompted review
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Reply from Rapid Translate

Hi Andrew,


Thank you for your feedback and we truly regret the inconvenience this caused you.

You're absolutely right to expect better communication from us. Although you clearly indicated the need for a California notarization due to Apostille requirements, our team unfortunately proceeded with a Florida notary. That was a mistake on our part and we sincerely apologize for not aligning with your request.

We have already processed a full refund and we hope this helps address some of the frustration caused. We are also taking internal steps to ensure our team is more attentive to jurisdiction specific notary requirements moving forward.

If there’s anything further we can do to make this right, please don’t hesitate to reach out.


Sincerely,
The Rapid Translate Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. They answered fast at all times and corrected a mispelling (due to unintelligible handwriting in the original document) just as fast!

16 June 2025
Unprompted review
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Reply from Rapid Translate

Hi Sammy,

We’re so pleased to hear you found our service both fast and efficient! It’s great to know we were able to respond promptly and quickly correct the misspelling from the original handwriting. Providing accurate translations and attentive support is exactly what we aim for. We’ll be happy to assist you again whenever you need us.

Best,
Jonah
Rapid Translate

Rated 1 out of 5 stars

Certified Translation does NOT meet Certification Standards

I ordered a certified translation from Rapid Translate for official use in the EU. After receiving the document, I discovered that none of the translated pages were signed, dated, or stamped—a basic requirement for legal and governmental acceptance worldwide.

When I raised the issue, support acknowledged that their translations do not include any certification marks on the translated pages and only provide a generic cover letter. This crucial limitation is not disclosed upfront on their website, even under their “Order Now” or “Certified Translation” sections.
I asked for a full refund, since I had to pay a second provider to do the translation properly. They offered only a 20% refund, and said they would only consider more if I could provide an official rejection letter—which government offices rarely issue, especially in person.

Even worse, their initial suggestion was to just “try submitting it anyway”—despite me clearly explaining that the format would not be accepted. That kind of response shows a serious lack of professionalism and understanding of legal requirements.

This was a waste of time and money. The translation was not fit for purpose, the certification was incomplete by basic standards, and the company failed to resolve it fairly. I also gave them the opportunity to address the issue directly before posting this review.

19 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi D G,


Thank you for taking the time to share your experience. We’re truly sorry to hear that our certified translation did not meet the expectations required for your intended use and we understand the frustration this caused given the importance of legal and government documentation.

While our certified translations do include a signed certification letter on official letterhead, we acknowledge that our standard formatting did not align with the specific page-by-page certification requirements you needed. We recognize that this was not clearly communicated upfront on our website and we have since taken steps to review and clarify this information for future customers.

Although our initial support response offered a partial refund based on our refund policy, we understand that this was not a satisfactory resolution. As of now, we have processed a full refund to you in acknowledgment of the inconvenience and to make things right.

We sincerely appreciate your feedback and the opportunity to learn from this situation. It has prompted us to improve both our communication and internal handling of special certification needs. If you have any further concerns, we remain available and willing to assist.


Sincerely,
The Rapid Translate Team

Rated 5 out of 5 stars

Fast and accurate

1 July 2025
Unprompted review
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Reply from Rapid Translate

Hello Arni,

Thank you for sharing this! It’s great to know our quick turnaround and precise work met your expectations. Delivering speed without compromising quality is exactly what we aim for on every project. We’d be happy to help with your next set of documents anytime.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

I'll come back for more!

Needed a fast translation and Rapid Translate was the answer. A really trustworthy translator who did the job quick and accurate. Very pleased

3 July 2025
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Reply from Rapid Translate

Hi Elliana,

We’re so pleased to hear we could deliver exactly what you needed! It’s great knowing our quick turnaround and accurate translation earned your trust. Providing reliable service you can count on is always our goal. We’d be happy to help you again anytime you need fast, precise translations.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

EXCEPTIONAL SERVICE!!!!

I had to use the services of “Rapid Translations” twice already for documents in Bulgarian language to be translated to English. They were ready and Certified in pdf file for less than 24 hours and 100% accurate! I would definitely use their services again if I need a translation and I definitely recommend them.

3 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hello Aleksandar,

We’re so glad to hear you’ve trusted us multiple times for your Bulgarian-to-English translations! It’s wonderful to know you found our certified PDFs both accurate and ready in less than 24 hours. Providing fast, reliable service is exactly what we strive for, and your recommendation means a lot to our team. We’ll be here whenever you need another translation in the future.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Speed service and 100% accurate…

Speed service and 100% accurate transcription.

17 June 2025
Unprompted review
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Reply from Rapid Translate

Hi Jaime,

Thank you for sharing this! We’re thrilled to hear our turnaround met your need for speed and that the transcription was 100% accurate. Delivering fast results without compromising quality is exactly what we aim for. If you have more files coming up or need certified copies, we’re ready to help.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

I had a great experience

I had a great experience! The response to my questions was very quick, and I really appreciated that they continued to offer support even after delivering the translated document. Excellent customer service—efficient and reliable!

30 June 2025
Unprompted review
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Reply from Rapid Translate

Hi Francesca,

We’re so happy to hear you had such a great experience with us! It’s wonderful that your questions were answered quickly and that our team continued to provide support even after delivering your translated document. Offering efficient, reliable customer service is always a top priority, so it’s fantastic to know that stood out to you. We’d be glad to assist you again whenever you need future translations.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

Perfect service

Perfect service ! Translation accuracy and processing time !

28 June 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Fella,

We’re delighted to hear you had such a positive experience! It’s wonderful that both the accuracy of the translation and the quick processing time stood out to you. Providing precise results without delay is exactly what we strive for with every project. We’d be happy to assist you again anytime you need reliable and efficient translations.

Best,
Jonah
Rapid translate

Rated 5 out of 5 stars

Fast, Accurate & USCIS-Approved Translations Every Time!

I’m an immigration consultant and I have been using Rapid Translate for while to handle the certified translations of my clients’ official documents, especially birth certificates. The service is absolutely amazing!
I consistently receive the translations in less than 24 hours, and they’re always accurate, professional, and fully accepted by USCIS without a hitch. Their speed and reliability make them my go-to translation agency. Highly recommended for any immigration-related translation needs! 🙌📄✅💯!.

1 July 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Yusbel,

That’s amazing to hear—thank you for sharing your detailed experience! We’re thrilled Rapid Translate has been such a reliable partner for your work as an immigration consultant, especially with certified translations of official documents like birth certificates. It’s fantastic to know you consistently receive translations in less than 24 hours, with accuracy and professionalism that makes them fully accepted by USCIS. Speed and reliability are exactly what we aim for, and it’s great to hear they’ve made us your go-to agency. We’ll be here anytime you or your clients need trusted translation support.

Best,
Jonah
Rapid Translate

Rated 5 out of 5 stars

I used Rapid Translate two times

I used Rapid Translate two times. I need translation from Serbian to English, medical rapport, which is quite difficult because involved Latin words as well. Very positive thoughts I have and for sure I will use it in future again.

7 May 2025
Unprompted review
Rated 2 out of 5 stars

Be careful! Certified Translation is not sworn translation

Requested a Certified Translation via Rapid Translate’s website are here are my findings:
1. Discovered that certified translation as listed on their website ≠ locally notarized translation. The locally notarized translation is called "sworn translation". Initially, I received a U.S.-based notary attestation for a certified translation. This may not be considered valid in many countries (e.g., Germany).
2. No option on the website to directly request a sworn translation.
3. Even their "sworn" translations include a digitally copied notary stamp, not an inked signature/stamp.
4. Sworn translation quality was noticeably better than the certified version.

I paid 72 euros for two pages of a certified translation. After discovering that the certified translation was not a notarised translation or a so-called ‘sworn’ translation, I paid an additional 57.23 USD for two pages. Be careful with the invoice, as they tend to use any currency they want without checking this upfront.

Be very mindful about the local regulations before requesting a translation.
Recommended only if you need a translation of your documents to be used in the USA.

20 June 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Harmanjit,


Thank you for your detailed feedback. We genuinely appreciate you taking the time to share your experience and we’re sorry to hear there was confusion regarding the type of translation you received.

To clarify, we do offer sworn translations particularly for customers in Germany and other countries where this type of service is legally required. When placing an order, users who select “Germany” as the destination or country of use are automatically presented with the option to request a sworn translation — which includes a wet-ink signature and stamp and is physically mailed to the customer.

Based on your review, it sounds like a certified translation for U.S. use was selected instead of the sworn option — which would explain the digital certification and notarization style you received. We understand how important these differences are depending on the country of submission and we're sorry this wasn't clearer during your ordering process.

We’d be more than happy to look into your specific order and see what went wrong. Please feel free to reach out to our support team at support@rapidtranslate.org with your order number so we can assist further.

Thank you again for your honest review. We’re committed to improving clarity in the ordering process and ensuring customers receive exactly what they need.


Sincerely,
The Rapid Translate Team

Rated 5 out of 5 stars

Great for official documents

I used Rapid Translate a few times during our mortgage application, I needed to translate documents of sale of flat from an EU country into English. It was quick and easy, and was accepted in UK by law.

24 June 2024
Unprompted review

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