Couldn't be happier with the service we received. Ordering on the website was very easy, freight was fast and I really appreciated Bhawna reaching out after the delivery to make sure we were happy and... See more
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See what reviewers are saying
Would have been 5 star if their IT system had not glitched. After expected arrival date I contacted support via email (twice). No response to these emails although one or both must have had some effec... See more
Slow customer service - but end result worked out. Also only after the order was raised against their US branch did the same person contact us several times, prior to that a different person would an... See more
Raptor have a great selection of products I could not find at a local provider. I had thought it would be shipping from within Australia, but it came from Singapore (I think?) However, the delivery wa... See more
Company replied
Company details
Written by the company
With a huge selection of American MRO products, Raptor Supplies offers easy online ordering and fast delivery to the UK, Europe, GCC / Middle East, Africa, Asia and Australia / NZ.
Contact info
209, 6 Sutton Plaza, Sutton Court Road, SM1 4FS, London, United Kingdom
- +44 203 287 5224
- sales@raptorsupplies.com
- raptorsupplies.com
4.1
Great
868 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ORDER
I rate your service at the highest level , working with Raptor supplies is a pleasure .
Thank you very much for your professional service.
4 October 2023
Unprompted review
Reply from Raptor Supplies
Thanks Gabriela, we are glad you had a positive experience. Thank you for your feedback and support.
Reply from Raptor Supplies
Charlie, thanks for your valuable time in appreciating our work.
One part is missing in the shipment
One part is missing in the shipment. Contacted them and with Geeta's great help problem solved in 1 week!
3 October 2023
Unprompted review
Reply from Raptor Supplies
Good to know that you liked our services. For shipments concern we will surely escalate your concern to our logistics team.
Excellent service
Excellent service, support, fast replies on call/emails.
Very fast on deliveries, i will recomend Raptor supplies
28 September 2023
Unprompted review
Reply from Raptor Supplies
Thanks for your encouraging words, it is our pleasure to hear your valuable feedback.
Great communication all the way through…
Great communication all the way through the enquiry and order process. A pleasure to deal with.
1 October 2023
Unprompted review
Reply from Raptor Supplies
Thanks, for your valuable time in appreciating our work.
Sales team respond quickly
18 July 2023
Unprompted review
Reply from Raptor Supplies
Thank you so much for sharing your experience with us.
Appreciate Raptor's professionalism
Appreciate Raptor's professionalism. Good customer care. Although there were shipments that had problems, the company promptly provided support to handle them. Hopefully Raptor will always maintain such a professional working style.
20 September 2023
Unprompted review
Reply from Raptor Supplies
Good to know that you liked our services. For shipments concern we will surely escalate your concern to our logistics team.
Great Product and Fast Service
Great Product and Fast Service, All Great thanks
19 September 2023
Unprompted review
Reply from Raptor Supplies
Thanks, Peter for appreciating our work.
Water Pumps for Welding Water Coolers.
Our order was handled in a very professional way from the inquiry stage up to receiving the material at our office. It is our first time dealing with Raptor that was during the month of Augst 2023.
16 September 2023
Unprompted review
Reply from Raptor Supplies
Thanks for your encouraging words, it is our pleasure to hear your valuable feedback.
Good Service
27 August 2023
Unprompted review
Reply from Raptor Supplies
Thanks, Moideen Shanhan for your valuable time in appreciating our work.
Looking for a 16mm deep ¼ drive socket…
Looking for a 16mm deep ¼ drive socket and this site had it at a fiar price inc delivery dread to think what snap-on would have charged
Delivery box was a bit over the top but quick service and delivery
I was happy with the one time use of this company
9 September 2023
Unprompted review
Reply from Raptor Supplies
Good to know that you liked our services. For delivery concern we will surely escalate your concern to our logistics team.
The products offered was excellent
The products offered was excellent. Email responses were prompt.
Delivery lead time was as per quoted and order was received well packed.
29 August 2023
Unprompted review
Reply from Raptor Supplies
Jacky, thanks for your valuable time in appreciating our work.
Fast, efficient and reliable.
Fast, efficient and reliable.
Easy to deal with, hassle free experience.
Requests are replied to in a timely manner with great customer service.
Recommend.
6 September 2023
Unprompted review
Reply from Raptor Supplies
Thanks, Darren we are glad to know that you had a positive experience.
Great communication and service
Great communication and service
Easy to deal with from getting a quote to delivery.
Fast and reliable service.
Received a follow up call to ensure that I had received the item.
4 September 2023
Unprompted review
Reply from Raptor Supplies
Thanks for your encouraging words, it is our pleasure to hear your valuable feedback.
Good Customer Service
Good Customer Service.
Timely response to enquiries and deliveries
5 September 2023
Unprompted review
Reply from Raptor Supplies
Thanks, Chris for your valuable time in appreciating our work.
Great communication
Great communication, fast and reliable service.
A pleasure to deal with!
4 September 2023
Unprompted review
Reply from Raptor Supplies
Thank you for taking the time to give us a positive review.
Excellent easy transaction…no problems
Fast easy transaction, and a good price
25 August 2023
Unprompted review
Reply from Raptor Supplies
Thanks, John for your feedback, Happy to hear that.
So far so good
Placed a few orders with Raptor now and all have been delivered with out a problem.
29 August 2023
Unprompted review
Reply from Raptor Supplies
Thanks for your kind words. We always enjoy doing business with your company and look forward to assisting on any future sourcing requirements you may have.
Easy ordering process and good…
Easy ordering process and good communication throughout the whole process.
29 August 2023
Unprompted review
Reply from Raptor Supplies
Steve, thanks for your valuable time in appreciating our work.
confidence and professionality and good…
confidence and professionality and good sales staff
27 August 2023
Unprompted review
Reply from Raptor Supplies
Thanks, Ibrahim for appreciating our work.
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