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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly highlighting the durability and performance of the padel rackets and balls. Many appreciate the ease of the ordering process and the prompt, reliable delivery service, noting that items arrive quickly and as scheduled. People are very satisfied with the overall value, finding the products to be well-made and reasonably priced. However, some customers were not happy with the quality of certain items, specifically mentioning that some wristbands were not absorbent enough and that a few grips did not meet their expectations for feel or quality. A small number of reviewers also noted that some padel balls initially seemed a bit flat.

What people talk about most

Product

People report positive experiences with product, often praising the quality of items like Padel balls,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the great quality of items... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the speedy... See more

Order

Users describe positive interactions with order. Customers consistently report an easy ordering process, with... See more

Based on these reviews

Rated 5 out of 5 stars

Easy ordering process, delivery on schedule as promised. Good quality racket bag at a fair price. Fine for a couple of rackets and shoes. (Hint: If as we do you play as a pair you might prefer a large... See more

Rated 5 out of 5 stars

In my role as a Padel coach I always look out for suppliers of Padel equipment and would say that Raquex for me is a “go to” site for good quality Padel equipment. I have been using the Raquex websi... See more

Rated 5 out of 5 stars

I’ve been playing padel for a couple of months now, and this racket has completely elevated my game from the rentals I was using. From the first hit, I could feel the difference — it offers an e... See more

Rated 5 out of 5 stars

I purchased a bag, four hand grips and two tension devices and everything has been perfect since I started using it all. The Raquex equipment offers quality at a good price in my opinion.


Company details

  1. #5 of 15 best companies in Tennis shop

Written by the company

Raquex is a UK based sports brand, specialising in racquet sports (tennis, squash, badminton) and hockey. Focused on creating better quality products to help you improve your game on court and on the pitch. Raquex - The Racquet & Hockey Experts


Contact info

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Not a great item as not very absorbing…

Not a great item as not very absorbing and once wet they don’t move round the wrist properly. Shame I they are nice and soft

5 February 2026
Raquex logo

Reply from Raquex

Hi there,
We're sorry to see you weren't keen on your product. The quality we deliver is important to us and we'll be checking this production run to see what's happened, however it could have been a one off issue too that we'd love to resolve. Please contact us and we'll be able to look into this further.
Thanks
Raquex

Rated 5 out of 5 stars

Well made racket

Well made racket, looks very pro. I got the Eclipse racket. Also bought the Raquex padel balls, they seem better that the others that I have used.

9 January 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. I accidentally ordered the wrong colour product for a christmas present, so informed Raquex and they got back to me really quickly on their messaging portal. Once i’d posted it, they swiftly sent the replacement and i’ve had it ready for christmas! Thank you!

24 November 2025
Rated 5 out of 5 stars

Good website for good quality Racquet sport's equipment

In my role as a Padel coach I always look out for suppliers of Padel equipment and would say that Raquex for me is a “go to” site for good quality Padel equipment.
I have been using the Raquex website for the past 10 months and have bought Raquex Padel balls/ an Elite Padel racquet/ Elite quilted Padel bag all of which am very pleased with.
In dealings the the company they have always been very helpful, efficient and offered good quality equipment at competitive prices

17 October 2025
Rated 5 out of 5 stars

Ball Experience

Hi,
had a little problem with the Raquex Elite Pace padel balls but it was rectified immediately.
Excellent after-sales service.

23 September 2025

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