They always dispatch slow and it arrives slow, in parts or not at all. Because of this, it's always a tense experience getting from Rarewaves but the trouble is they're the single most best resource... See more
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Rarewaves.com are one of the largest online retailers of entertainment and consumer products in the world with offices in the UK and USA. As well as through our website Rarewaves.com, we also sell through Amazon, Ebay, Onbuy, Rakuten and Fnac.
Our offer spans 2 million products across Music CDs and Vinyl; Film and TV DVDs, Blu-rays and 4k Ultra HD; Console and PC Games, Books, Toys and Board Games, Collectibles, Clothing and Fancy Dress, Office Products and Stationary, Headphones, Speaker Docks, and wide array of Consumer Electronics and Gifts.
We're proud recipients of the King’s Award for Enterprise: International Trade 2023. In 2021 we were included in The Sunday Times International Track 200, and named in Buzzacott’s Organic Growth 25 report as one of the UK’s fastest organically growing businesses.
Founded in 2005, we have now sold millions of products to millions of happy customers around the world. In 2023 we shipped orders to customers across 203 different countries and independent territories!
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This item arrived early on 15/09/2026. The item came sealed and well packaged, the cd case, information booklet, back insert and cd, all came in pristine condition!!!. The cd plays perfectly and sounds excellent!!!. A great priced item and good value for money!!!. Thank you for the very prompt and courteous service provided, a reliable and recommended seller that provides great customer service, communication and delivery times. A pleasure doing business with you!!!. Thank you!!!.

Reply from Rarewaves
I know you're one of the best worldwilde seller and you have lot of customers but on this particular order i have few complain.
In first part you don't send me back a confirmation order mail.
No tracking number... for an order of more than 100 Dollars.
One mounth later i ask you where is my order ? and you refund me without any explaination. Items i ordered was very rare and limited, i expected to receive them. But it was not the case this time.
When my original order got lost by Royal Mail, Rarewaves promptly sent me a replacement. Really good communication and customer service

Reply from Rarewaves
Amazing service!
Fantastic company that I'd highly recommend. Had an issue with a product and they could not have been more helpful in resolving it.

Reply from Rarewaves
I was all for Rarewaves up until July, sure they take 2 weeks to deliver the goods as standard, but i didn't mind that when taking in to consideration the discounts. But since July they have gone totally down hill in my estimation, as you take a gamble as to whether you will actually receive the order.
So you put an order in, wait 2 weeks and nothing arrives. You speak to CS and they all too happy to reship a replacement, another 2 weeks go by and nothing arrives. You speak to CS again and they just refund you. This has happened twice now and very nearly could be a third time. What is the point of ordering with them if its 50/50 chance of actually getting the item? I'm suspicious as to whether they actually sent them in the first place.
The items i didn’t get i just went elsewhere and had them in 2 days.
I'd sooner go to HMV or Zavvi and get the order with tracking and likely have it in hand in 2 days.
What made your experience great? What is this
company doing well? Remember to be honest,
helpful, and constructive!
These are the questions being asked.
You can buy what they advertise on their site, for a fair price, even to Norway. What else do you need? I just want to leave the stars here.

Reply from Rarewaves
Received all the products that was ordered without any issues except for one Blu ray.
All blu rays had a slipcover except for Iron Man 3 movie.
Shop with complete confidence and reliablety
always with rarewaves.com
thankyou,
melvin.

Reply from Rarewaves
Very straightforward responses, got straight to the point and replied to my emails within a day.

Reply from Rarewaves
Bought a few rare albums from here now, always at the best price. Last order went AWOL in the post yet they sent a replacement ASAP. Extremely trustworthy.

Reply from Rarewaves
Decent price, but expect long waits and watch the region lock (3/5)
The Nice Guys Limited Edition arrived in mint condition with solid packaging, and the direct price on Rarewaves beat eBay easily. Since it wasn't available via their Amazon storefront, ordering direct was my only option.
Two drawbacks cost them stars:
Missing Region Info: The product page does not clearly disclose that the disc may be Region B locked, which is a major compatibility risk.
Lengthy Shipping: Direct delivery took far too long. In contrast, purchasing from Amazon US with Rarewaves fulfillment arrives much quicker.
Takeaway: Be prepared to wait if you want the lower direct price, or pay a premium on Amazon for speed.
I ordered four cds from Rarewaves and only one was delivered yesterday. Today I received two cds so I am missing one more from my order (#654825). They sent no information as to when the order would be deilvered and I am writing on Trustpilot because Rarewaves have no means of being contacted. They advetrtise themselves a lot but there is no way to contact them. Also, my order did not show up on my eBay page, so I cann ot contaxct eBay about my missing order. I am not happy about this!
I’ve purchased quite a number of CDs from this platform, and I’m very satisfied with my overall experience. The ordering process is easy and convenient, and everything has gone smoothly so far. I’m happy with the service and will definitely continue using this platform for future purchases. Thank you!

Reply from Rarewaves
Great price for this item, but yet again slow delivery lets the side down.
Great prices and wide range.and £10 and over free postage.

Reply from Rarewaves
I ordered 12 Angry Men from Raewaves, it's one of my favourite films and thought it was time I had my own copy, since I discovered Raewaves, they are a joy if I have trouble finding an old film or a series. I can usually find it on Rarewaves, I would recommend them to anyone looking for a film with a great service and these days that's important to have. I have ordered things in the past from people online and they don't arrive and you have lost your money.
I have always been happy with Raewaves and I would recommend them to everyone you won't be disappointed.

Reply from Rarewaves
Replies to emails were very quick and helpful. I’ve bought multiple times from Rarewaves and always worth it.

Reply from Rarewaves
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