Rarewaves Reviews 14,074

My original order arrived damaged but customer support was excellent and resolved the issue quickly and easily. I will definitely use Rarewaves more/again in the future.

A superb service , a little slow on postage but makes up for it in a cheaper sale .
Fantastic customer response too.
Highly recommend.

I have had delivery problems before and to avoid any drawn out issues, the moment I receive an order which is not complete I email Rarewaves to notify them of the missing items. In those instances I have received excellent customer service with an immediate response. That’s what I want and that is what is provided. 5 Stars !
Regards
Stephen and Maryla Scott

customer support quickly responded to package issues and sent a replacement order. Great experience!

Great product selection, great prices and great customer support when Dutch customs tried to charge me for import fees. Amazing work all around. I felt supported all the way through with all info and solution options. Aces!

Only received a partial order.
Customer service unresponsive for over a week.
No tracking for missing items.
Will not order from this company again

Lovely to have access to books that are unavailable on more well-known websites!

Excellent responsive customer service to delivery of my order. Polite and courteous communication. Many thanks

Nice store, good prices and good customer service. My order included all 3 parts of The Kill la Kill blu rays which are hard to find anywhere else, but it did take 21 days to reach Belgium from the UK. Would recommend and shop again.

extensive range, good prices, reliable delivery

I made a pre-order and had a smooth and seamless experience. The book shipped as expected and arrived in no time. Fair price as well, especially for a niche subject.

I'm satisfied with everything.
Fast shipping. The book is beautiful. Very helpful and kind customer service.
I received all the information.
Highly recommend this shop.

I've had quite a few issues over the years with not every item I order showing up (and they always take a while, anyway), but the customer service is always excellent and they either send me a replacement or refund.

I ordered a Smeg bun warmer to be delivered to Australia. Parcel arrived very fast, was wonderfully wrapped and was a genuine new item. Also good pricing and very reasonable international postage. Happy purchase.

Overall an excellent company, with items generally arriving on time, accurate descriptions, fantastic prices and good packaging. Also, the customer support is great; for any issue, it is resolved promptly. I would highly recommend this company.

All expectations were exceeded with this first experience purchasing from Rarewaves. From the titles to choose from to the unmatched pricing I am thrilled to recommend Rarewaves to friends and family.
One big, emphatic Fabulous!

First time ordering, I contacted rarewaves regarding my order as I hadn't received it by a certain point, they were so quick to reply and explain they would contact the courier.
Luckily the very next day the order turned up, so was not needed.
Definitely would order from again.
5 stars for great customer support and eventually a great product.
Thank you!

I thought I was purchasing the 50 years of Fleetwood Mac CD trilogy, but instead I received a single fake CD.
Had I wanted a dodgy fake CD? I could’ve just wandered down to the market and then I wouldn’t have had to wait for a fortnight either. This was going to be a birthday present for somebody but I had to buy something else instead as it did not arrive on time and I could not have lived with myself for giving her a fake AVOID

The service from rarewaves is A1 . Brought many cds off them as they have a huge range . I live in Australia @ the items take about 3 weeks to arrive which is great since they come from the U.K