Rarewaves Reviews 

Excellent service, huge inventory and very good prices.

Excellent transaction, very smooth and great value for money.

Rare to find stuff, competitive prices and low shipping costs to EU.

I have been shopping internationally with Rarewaves for several years and have always found them, prompt and reliable. On one or two occasions when an issue occurred with an item or delivery, they were polite and a pleasure to deal with whilst resolving the problem. I will continue to use Rarewaves as I have yet to find a company that can fulfill my requirements with such satisfaction.

love it, everything is awesome

Once again Rarewaves have provided a problem free Vinyl buying experience!
Great choice of music with fast shipping and excellent packaging.
Thanks heaps!

I placed an order for an item on July 6th, it still hasn't arrived by the 22nd so I got in touch with customer service. They said they would liaise with their local courier and get back to me. I messaged them on the 27th as I hadn't heard anything back, a day later they said their courier hasn't updated them so they would send a replacement.

I contacted them today (13th August) as I still haven't received anything, they replied with "we are confident it is only a delay in post and you will receive it within the next couple of days. Please, wait a few more working days and if it has not arrived by then please contact us again." which is a terrible response for someone who has been waiting for an item for 5 weeks. I told them that asking me to wait "a few more working days" was unreasonable and they just cancelled and refunded the order without even discussing it with me.

A very disappointing experience overall and I can't recommend them because of this.

Excellent customer service

Very smooth purchase. Great prices, easy payment, the books were promptly shipped and delivered in a great condition and within the specified delivery time.

Reliable site with accessible and friendly customer service.

It's a pity there was a delivery issue that made me wait a month to receive my order.

Hopefully I have been offered a replacement order.

Ordered Hudson & Rex season 8 dvd and did not get the complete season. Very disappointing.

Excellent store with an unbeatable catalog and very competitive prices. I'm a loyal customer, it's amazing. Unfortunately, there have been a few customs/IOSS system issues lately for EU customers that need to be fixed. Otherwise, it would be a solid 5 stars.

Responds quickly to issues investigates and comes back with a solution
As hassle free as possible

I have purchased a number of items from Rarewaves and I always receive excellent products in a timely manner.

Great service overseas. The items arrived in perfect condition.

Selection of products is very good and prices are very reasonable, but receiving ordered items can be slow!

First time customer, item took 4 days to ship then another 8 days to arrive with me, to the point where I had to query where the item was, who sends item's in this day and age without any sort of tracking? Aside from the discounted price I wouldn't recommend and won't be using again sadly.

Order #629433
Absolute disgrace. £90 order for some 4k blu rays. Never received and when complained kept being told they dont track and to allow 7 working days. Well 7 working days passed and not received and no response from support.

Shop here if you want cheap deals but no items.

Always responsive to my queries regarding delivery of my purchase

Gold standard online experience, competitive prices, amazing range of 4k uhd blu ray movies at your finger tips, free delivery.