Helpful and prompt customer service when I had a problem: a record arrived pre-opened and badly scratched. Customer service asked for more details and sent out a replacement which arrived in beautifu... See more
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Rarewaves.com are one of the largest online retailers of entertainment and consumer products in the world with offices in the UK and USA. As well as through our website Rarewaves.com, we also sell through Amazon, Ebay, Onbuy, Rakuten and Fnac.
Our offer spans 2 million products across Music CDs and Vinyl; Film and TV DVDs, Blu-rays and 4k Ultra HD; Console and PC Games, Books, Toys and Board Games, Collectibles, Clothing and Fancy Dress, Office Products and Stationary, Headphones, Speaker Docks, and wide array of Consumer Electronics and Gifts.
We're proud recipients of the King’s Award for Enterprise: International Trade 2023. In 2021 we were included in The Sunday Times International Track 200, and named in Buzzacott’s Organic Growth 25 report as one of the UK’s fastest organically growing businesses.
Founded in 2005, we have now sold millions of products to millions of happy customers around the world. In 2023 we shipped orders to customers across 203 different countries and independent territories!
Visit Our Website View Our OffersView Pre-OrdersWritten by the company

United Kingdom
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Replied to 98% of negative reviews
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Great service
Great customer service and quick response. They handled my issue professionally and issued a full refund for the duplicated charges. Really appreciate their help!
Ordered cd was good price really looking forward to it but never arrived was given a full refund after seller investigated into what went wrong
Have yet to receive package. Having no international tracking makes it hard to know where it is.
Love shop online sell my fav tv series and good prices aswell still waiting for my next order 3 working day hopefully be here Monday
Fantastic customer service. I had an issue with a damaged vinyl and they didn’t quibble at all about making it right and arranging a replacement.
I highly recommend Rarewaves and will definitely use them again and again.
Prices are ok. Packaging is always an issue. Flimsy package means stuff arrives bent (records/books).
Rarewaves is an OUTSTANDING company!!! They stocked products that I could not find anywhere else!!! Their prices are very reasonable & they ship out very quickly!!! I have placed several orders & I have never been disappointed!!! Keep up the GREAT work Ravewaves!!!
My order was delayed/missing (total mails fault) but as soon as o contacted the support team they offered a solution right away and the replacement arrived quickly, book was exactly as ordered, support staff were super helpful!
I'm very happy with each and every purchase from Rarewaves. I have been able to find often either sold out items, or items I didn't know I wanted or had forgotten about. 🙏💙
Been using this company for a while now
They are fantastic if you collect movies they come really recommended
And often have some amazing deals
A very friendly company who really deliver some of the best customer service I’ve experienced
Authentic music cds at affordable prices and the most impressive part is that all of it gets delivered pretty fast with respect to an international consignment. All being said i would suggest you guys to re stock the sold out ones pretty sooner but overall GREAT SERVICE INDEED!
First order with 4 movies never arrived. Should wait 2-3 weeks before contact. They sent a replacement but split the shipment in two. One had tracking and the other didn't. First shipment arrived 2 weeks later but second shipment never arrived (again). Got a free shipping mail after contact which is just bad service.
So here we are almost 3 months after buying 4 movies and I got 50% of the order. They once again offered a replacement but I can't trust it when they don't use tracking and split shipments without information so now I asked for a refund which I loose on since I bought them with much lower prince than today....
Customer survice is on point super reliable they answer in a few hours which is very rare. The 4k blu ray movies i bought arrived in prestine condition. Zero issues with the products. Price is also top notch. Highly recommend.
Delivery might take a bit longer but Rarewaves has an insane amount of items on their store and at great prices.
The shipping got to me fast
They add tracking code that was much easier to handle
My order was delayed due to an inefficient postal system but the response to my query to Rarewaves was handled quickly and courtiously.
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