Great selection of vinyl at very good prices. Have purchased a number of times from here. The only thing I would say is delivery is quite slow (in my experience, 6-9 days) so if you're in a rush order... See more
Company replied
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Review summary
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Reviews shaping this summary
Great range, great prices. Slowest delivery ever, but the low freight charges make up for that. Have received damaged vinyl, but customer service always follow up and replace or refund. Must say, I've... See more
Company replied
My order for a Fleetwood Mac vinyl didn’t arrive after waiting a month, which was unusual as I have ordered many items from them in the past which have always arrived within a few weeks. I contact... See more
Company replied
After waiting quite a while for delivery we got in touch with Ravewaves and found that the item had gone missing duringpostage, so they kindly and efficiently resolved this by sending out another dvd... See more
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Company details
- #4 of 4 best companies in DVD Shop
- #42 of 46 best companies in Book shop
- #14 of 18 best companies in CD Shop
- #8 of 10 best companies in Discount shop
- #54 of 61 best companies in Music shop
- #23 of 27 best companies in Record Shop
About Rarewaves
Written by the company
Rarewaves.com are one of the largest online retailers of entertainment and consumer products in the world with offices in the UK and USA. As well as through our website Rarewaves.com, we also sell through Amazon, Ebay, Onbuy, Rakuten and Fnac.
Our offer spans 2 million products across Music CDs and Vinyl; Film and TV DVDs, Blu-rays and 4k Ultra HD; Console and PC Games, Books, Toys and Board Games, Collectibles, Clothing and Fancy Dress, Office Products and Stationary, Headphones, Speaker Docks, and wide array of Consumer Electronics and Gifts.
We're proud recipients of the King’s Award for Enterprise: International Trade 2023. In 2021 we were included in The Sunday Times International Track 200, and named in Buzzacott’s Organic Growth 25 report as one of the UK’s fastest organically growing businesses.
Founded in 2005, we have now sold millions of products to millions of happy customers around the world. In 2023 we shipped orders to customers across 203 different countries and independent territories!
Visit Our Website View Our OffersView Pre-OrdersRarewaves.com
Written by the company
- Delivery
- The best deal for home entertainment on the web. We ship worldwide, with free delivery in the UK on orders over £10.
Contact info
United Kingdom
- shop@rarewaves.com
- rarewaves.com
4.3
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
Great selection. Prices are pretty good too. Customer service was helpful when one of my item was delayed.
10 August 2026
Unprompted review
Great Service!!
13 July 2026
Reply from Rarewaves
Hi there
Thanks so much for sharing your experience!
We hope you enjoy your new product.
Best wishes,
Shane
Customer Care Team
Great choice of vinyl and CDs at a…
Great choice of vinyl and CDs at a reasonable price!
10 July 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Shane
Customer Care Team
Rarewaves
The customer support team was helpful…
The customer support team was helpful in helping me with an issue I had with one of my orders. They replied within 2 days and resolved the issue. I was happy to find a specific product I couldn't find anywhere else. The packaging protected the product. Excited to discover what else this store has to offer.
2 August 2026
Unprompted review
Reply from Rarewaves
Thanks for your great review!
We are really pleased we could help out when you needed it.
All the best,
Shane
Customer Care Team
Rarewaves
Good range at good prices.
They have a good range of CDs and DVDs at good prices. Free delivery too - quite slow compared to other retailers I use, but reliable and safe.
8 July 2026
Price was great
Price was great, delivery from UK to Australia quick. Will definitely order again
23 June 2026
Reply from Rarewaves
Thanks for your great review, we appreciate it!
Enjoy!
All the best,
Shane
Customer Care Team
Rarewaves
Reply from Rarewaves
Thanks for your great review, we appreciate it!
Enjoy!
All the best,
Shane
Customer Care Team
Rarewaves
Reply from Rarewaves
Hi there
Thanks so much for the feedback!
We hope you enjoy your new product.
Best wishes,
Shane
Customer Care Team
Rarewaves
Issue sorted with no problem
After waiting quite a while for delivery we got in touch with Ravewaves and found that the item had gone missing duringpostage, so they kindly and efficiently resolved this by sending out another dvd, which we did receive, it arrived decently packed, meaning no damage which i have found an issue with some other sellers.The price was very reasonable also. Thank you 😊
9 July 2026
Reply from Rarewaves
Hi there
Thank you for leaving such a positive review.
I am really pleased to hear our team were on hand to offer support when it was needed.
If there is anything else we can help with, please just let us know.
All the best,
Shane
Customer Care Team
Rarewaves
Reply from Rarewaves
Hi there
We’re really glad you had a great experience with Rarewaves and appreciate you taking the time to share it.
Shane
Customer Care Team
Rarewaves
Gastos adicionales por IVA y aduanas
For a purchase made from Spain costing around €15, I had to pay additional charges of more than €12 when collecting the package. Rarewaves did not offer any effective solution.
10 July 2026
Reply from Rarewaves
Hi there
Thanks so much for the feedback!
We hope you enjoy your new product.
Best wishes,
Shane
Customer Care Team
Rarewaves
Customer service was quick to respond…
Customer service was quick to respond to my delivery inquiry. Package was received in good condition.
6 August 2026
Unprompted review
Reply from Rarewaves
Hi there
Thank you for leaving such a positive review.
I am really pleased to hear our team were on hand to offer support when it was needed.
If there is anything else we can help with, please just let us know.
All the best,
Shane
Customer Care Team
Rarewaves
Fraudulent conduct
I bought a few movies during a sale a month ago, but they were shipped piecemeal over the course of the month. One of the titles was listed as in stock the entire time, yet a month later, I was told it was sold out and my payment was refunded. My point is: if you don't want to sell items at a low price, don't run a discount promotion. Pulling stunts like this caused me to miss the chance to buy them elsewhere.
7 August 2026
Unprompted review
Turned up undamaged have yet to watch…
Turned up undamaged have yet to watch as I I can't tell you it's quality the film
9 July 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Shane
Customer Care Team
Rarewaves
Ordered a supposed "New" blu ray
Ordered a supposed "New" blu ray, and it arrived without it's outer cardboard sleeve, no cellophane wrapping, and had marks & fingerprints on the discs (my friend has this same set, so I KNOW it's missing the outer packaging). It should never have been shipped out in this condition.
An overly complicated returns process means it's even more hassle to send it back than it is to keep it.
It's simpler just to never order from this company again.
7 August 2026
Unprompted review
Phenomenal
Phenomenal. This is my second international parcel from them and it always comes in fantastic condition.
10 July 2026
Reply from Rarewaves
Hi there
Thanks so much for the feedback!
We hope you enjoy your new product.
Best wishes,
Shane
Rarewaves
The packages arrived in excellent…
The packages arrived in excellent condition and within the expected timeframe.
However, the order value was incorrectly declared across the two boxes: one box was labelled with the value of two films, while the other was labelled with the total value of all three films, even though it contained only one. As a result, I was charged significantly more in customs fees.
10 July 2026
Nothing Rare about quality & service.
As described. Fast cheap postage. Careful intelligent packaging. Good price. 5 🌟🌟🌟🌟🌟Stars. Recommend.
10 July 2026
Reply from Rarewaves
Hi there
We really appreciate your review and feedback, thank you.
If there is anything else we can do to help please let us know.
Have a great day!
Kind regards
Shane
Customer Care Team
Rarewaves
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