I was very happy to find the music and books I was looking for on your website. Some are quite old (more than 3 years or 20 years old) or out of print. The only little point was that you don't give p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Out of sixteen items purchased from Rarewaves since signing up with the site, fifteen arrived fairly quickly - i.e., within the stated schedule of three to five days after dispatch - and one took over... See more
Company replied
My order for a Fleetwood Mac vinyl didn’t arrive after waiting a month, which was unusual as I have ordered many items from them in the past which have always arrived within a few weeks. I contact... See more
Company replied
It was easy to shop online , and prices are very fair and affordable; the items got home faster than I expected for an international shipping. They split my order in two , so some items got later tha... See more
Company replied
Company details
- #4 of 4 best companies in DVD Shop
- #42 of 46 best companies in Book shop
- #14 of 18 best companies in CD Shop
- #8 of 10 best companies in Discount shop
- #54 of 61 best companies in Music shop
- #22 of 26 best companies in Record Shop
About Rarewaves
Written by the company
Rarewaves.com are one of the largest online retailers of entertainment and consumer products in the world with offices in the UK and USA. As well as through our website Rarewaves.com, we also sell through Amazon, Ebay, Onbuy, Rakuten and Fnac.
Our offer spans 2 million products across Music CDs and Vinyl; Film and TV DVDs, Blu-rays and 4k Ultra HD; Console and PC Games, Books, Toys and Board Games, Collectibles, Clothing and Fancy Dress, Office Products and Stationary, Headphones, Speaker Docks, and wide array of Consumer Electronics and Gifts.
We're proud recipients of the King’s Award for Enterprise: International Trade 2023. In 2021 we were included in The Sunday Times International Track 200, and named in Buzzacott’s Organic Growth 25 report as one of the UK’s fastest organically growing businesses.
Founded in 2005, we have now sold millions of products to millions of happy customers around the world. In 2023 we shipped orders to customers across 203 different countries and independent territories!
Visit Our Website View Our OffersView Pre-OrdersRarewaves.com
Written by the company
- Delivery
- The best deal for home entertainment on the web. We ship worldwide, with free delivery in the UK on orders over £10.
Contact info
United Kingdom
- shop@rarewaves.com
- rarewaves.com
4.3
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Always amazing super fast delivery…
Always amazing super fast delivery great communication I totally recommend many Thanks . Great Value
7 July 2026
Reply from Rarewaves
Hi there
Thank you for your great feedback.
We really appreciate you choosing Rarewaves and hope you will visit us again soon.
Have a lovely day.
Sophie
Customer Care Team
Rarewaves
Excellent service
Excellent service, great prices.Still the best webshop in the world. Thank you Rarewaves.
6 July 2026
Reply from Rarewaves
Hi there
Thank you for your great feedback.
We really appreciate you choosing Rarewaves and hope you will visit us again soon.
Have a lovely day.
Sophie
Customer Care Team
Rarewaves
Great business
I've been shopping with these guys for a few years now. Mainly Blurays and Music CDs. Happy to give Amazon the finger and spend my money elsewhere.
I've had to contact support a couple of times and they have always been excellent. Great business to deal with.
30 June 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Great range, great prices
Great range, great prices. Slowest delivery ever, but the low freight charges make up for that. Have received damaged vinyl, but customer service always follow up and replace or refund. Must say, I've been very impressed with these guys!
19 May 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Awesome pricing
Awesome pricing, good shipping time, professional customer service, just a wonderful experience again!
7 July 2026
Reply from Rarewaves
Hi there
Thank you for your great feedback.
We really appreciate you choosing Rarewaves and hope you will visit us again soon.
Have a lovely day.
Sophie
Customer Care Team
Rarewaves
I'm still waiting for 1 of my movies…
I'm still waiting for 1 of my movies that I ordered. Customer service said they're looking into it
8 July 2026
Reply from Rarewaves
Hi Leslie
We are sorry to hear you're will waiting on the final item from your order!
We have your contact details and our Customer Care Team will be in touch shortly, to offer assistance.
Apologies again for the inconvenience caused and we look forward to talking to you soon.
Kind regards
Sophie
Customer Care Team
Rarewaves
product came perfectly fine
product came perfectly fine! it came relatively fast (in my country's standards) but it do take a little bit of time to ship (5-7 days ish) and then 2 weeks delivery, overall very happy
16 June 2026
Reply from Rarewaves
Thanks for your great review, we appreciate it!
Enjoy!
All the best,
Sophie
Customer Care Team
Rarewaves
Great products at great prices with the cheapest shipping option.
Great products at great prices with the cheapest shipping fees you'll find anywhere. When it comes to physical media I thought directly from the boutique labels I would find the cheapest deals during sales but I actually found cheaper prices at rarewaves UK instead. THANKS.
15 April 2026
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Wouldn’t return a damaged item
Wouldn’t return a damaged item. Because it was poorly packaged. Fobbed off with a small discount.
7 July 2026
Reply from Rarewaves
Hello there
Thank you for your review.
We are sorry to hear you have been left feeling disappointed with your order and we would really like to help resolve this.
We have your contact details and our Customer Care Team will be in touch shortly, to offer assistance.
Apologies again for the inconvenience caused and we look forward to talking to you soon.
Kind regards
Sophie
Customer Care Team
Rarewaves
Reply from Rarewaves
Hi there
Thanks so much for the feedback!
We hope you enjoy your new product.
Best wishes,
Sophie
Rarewaves
They have music cd and cassette or…
They have music cd and cassette or movie or vinyl rare to find they have it if available
7 July 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Your website is very slow lately
7 July 2026
Great for movies and physical media
Great support, good packaging and awesome prices!
4 August 2026
Unprompted review
Reply from Rarewaves
Hi there
Thanks so much for the feedback!
We hope you enjoy your new product.
Best wishes,
Sophie
Rarewaves
Rarewaves Offer Fantastic Choice & Value!
A great selection of entertainment collectibles which are always competitively priced, coupled with frequent promotional discount codes, makes shopping with Rarewaves a must! A+
4 August 2026
Unprompted review
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Have used Rarewaves a few times now &…
Have used Rarewaves a few times now & never Disappoint, Fast Delivery, Well Packaged Items & the price is really good, Would Recommend.
4 August 2026
Unprompted review
Reply from Rarewaves
Hi there
Thank you for your great feedback.
We really appreciate you choosing Rarewaves and hope you will visit us again soon.
Have a lovely day.
Sophie
Customer Care Team
Rarewaves
excellent service
excellent service, the only caveat is the fact that the second Blu-ray had a dinged-up case. Otherwise recommended
7 July 2026
Great choice
Great choice, great prices, easy and smooth transaction.
Quick delivery to Australia.
7 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.