Rarewaves Reviews 

Great prices , huge range and prompt delivery

Great selection and prices and amazing customer service too. I had a package go missing on its way to me and they replaced the missing goods at no extra cost to me. I’ll definitely continue buying from Rarewaves.

Nice . Delivery in mint condition

Great prices, good service. Have not found a better place for buying import media.

After the initial disappointment of not receiving the item "asap", I got the reassurance that all good things take time; and it was worth it. The kind and understanding response to my SOS did the trick. Will most definitely make use of your service again. Pierre de Villiers, Paarl, South Africa.

The price of the book was very reasonable, and the delivery price very good. RAREWAVES , costumer service is very efficient and replies very fast. I highly recommend.

Service was excellent

Iam really satisfied with the prices and the condition i received my parcels, they were as described, but i have to say, the shipping part was jail time. Untracked service is stressful and annoying, i don't think people would mind to pay a little bit more for tracking service. Apart from the Untracked shipping though, iam satisfied with the parcels i received.

I ordered the item a month ago and it still has not arrived. No satisfactory response was forthcoming from the company to explain the delay.

Great delivery, great package.
Definitely worth the price and quality.

My item - a CD was despatched via Whistl group yet 13 days later it’s not appeared! One CD!! Another ordered same day from a different seller arrived after 2 days! Probably the longest I’ve ever waited for an Amazon order, terrible service!!

Everything was done fast and perfect

Have been buying from Rarewaves for a few years and found them to give excellent service.

Delivery was timely, everything in perfect condition.

The only negative is slow delivery (around 3 weeks for the slowest, sometimes a lot faster but averages about 2 weeks). However so far everything I have ordered (a lot) has arrived eventually. Free delivery over £10, great customer loyalty scheme, fairly frequent site wide discount and a good range of products and prices. Finally, excellent customer service on the rare occasion there has been a problem.

I have previously reviewed Rarewaves and am again very satisfied with their wide range of products, offers and customer service. Thank You so much and I look forward to my next purchase! A+++++

The first cd was meant to be delivered on the 28th July, after over 3 weeks I requested replacement to be sent, which apparently was dispatched on the 18th August and I have still not received it, today being the 26th, this is terrible service, it's over a month since I paid for the cd and there is no sign of it.

I ordered two Oliver Tree vinyl records from Rarewaves. Shortly afterwards, following Oliver Tree’s death, demand and market prices for his records increased significantly.

The two records never arrived. Rarewaves then claimed they had sent the same two records again as replacements. I waited again — nothing arrived. So, according to them, four records in total were lost in transit. No tracking, no evidence, and after almost two months, they simply refunded me.

I find this extremely difficult to believe. Given the sudden increase in the records’ value, my strong suspicion is that the records were never actually shipped and were instead retained to be resold at a higher price.

In the end, there are only two possibilities: either Rarewaves’ shipping service is genuinely this terrible and completely unreliable, or they are being dishonest with their customers. I honestly don't know which is worse.

I have completely lost trust in this company and will never purchase from them again.

Ordered a few times from Rarewaves, always delivered on time, all items were exactly as described, and well packed, a reliable company to deal with, highly recommended.