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Rated 1 out of 5 stars

I purchased a multicolor striped sweater and they sent the sweater in a completely different color theme than what is pictured. Extremely disappointing. Given the horrible reviews about returns I’ll... See more

Rated 4 out of 5 stars

Shipping very slow. No doubt goods were coming from overseas - certainly not South Carolina, USA. Clothing has no content label or place of origin, which maybe a US requirement. Fabric was synthetic o... See more

Rated 5 out of 5 stars

Dress is adorable and well made. Only issue (and it isn't huge) is the snugness through the arms. However, I was warned about that by reading another purchaser's review. My husband loved it when I... See more

Rated 4 out of 5 stars

The experience was difficult as no one let me know that my second dress was holding up my order which I wanted for a special occasion. Once I inquired they quickly canceled the 2nd dress so my other d... See more

3.7

Average

TrustScore 3.5 out of 5

556 reviews

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Rated 1 out of 5 stars

Sorry I did not do better research…

Sorry I did not do better research before I ordered. I expected the two dresses might not fit, but I was not prepared for the poor quality fabric and dresses that barely resemble the pictures on the website. From all reviews here, and more in-depth read of the return policy, it appears that a local thrift shop will receive my dresses. I do not have the time or energy, not do I want to spend more money, on trying to arrange for a return. It is impossible to reach the "customer service" department that we are referred to! Buyer Beware if you choose to order from Rasney!

2 August 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I ordered 2 dresses and they were cheap and way too small for their size. One of the dresses was different than the order!
There is no way to directly communicate with them. I’ve been trying to get return info for over a week; an address, an authorization, etc.
They just keep sending me a copy of my order.
No phone number or return process on their website.
Today they offered to pay me $14 for my $85 order!
STAY AWAY

19 July 2024
Unprompted review
Rated 2 out of 5 stars

Trying to return 2 dresses

I need to return 2 dresses that were way too small even though I ordered the size I wear. How do I find the “form” on their website that they require to return an item? I have received no response to that question from Rasney.

16 July 2024
Unprompted review
Rated 4 out of 5 stars

Shipping very slow

Shipping very slow. No doubt goods were coming from overseas - certainly not South Carolina, USA. Clothing has no content label or place of origin, which maybe a US requirement. Fabric was synthetic of some sort. That said, the clothing fit and I won’t attempt to return anything. I’ll see what it does after washing.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality and can’t afford to return!

I see I am one of many who have got scammed by this company! I order two swimsuits. $80 in total. Took 5 weeks to arrive. Once I received, I was totally disappointed. First off, the sizes are not correct. I ordered a medium. I couldn’t even get the tops on. More like a size 2 than 8-10. The bottoms, I didn’t even attempt to try one. They are panty see through material. Very Cheaply made. I like the others on here was offered 3 offers for refund, the highest being $25…I rejected the offers and then was given a return address No 47, 107 Sheikh Zayed Rd - Dubai - UAE +852 81990571. And I would have to pay shipping, send them the tracking number. This would cost me more than I paid for the swimsuits. Others have sent back and never received refund!!THIS IS NOT A US COMPANY AS THEY INDICATE ON THEIR SITE. Do not order from this company!!

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware! I ordered 3 dresses. Two did not fit. When I contacted customer service, I was asked if I'd like to exchange. I said NO, two of the three dresses don't fit, odds are not good that the exchange will work. Then customer service offered me $18 as compensation and said I could keep the dresses. They cost over $90. They finally offered $36 as compensation. Their return warehouse is in Dubai, even though they advertise that their clothing is made in the US and that they have warehouses all over the US. My order shipped from Jamaica NY. Would never order from them again. You will not get your money back if there is an issue with quality or fit. They are obviously not US-based.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a dress that took a very long…

Ordered a dress that took a very long time to arrive. When it got here the print was distorted and blurry. When I requested a refund they offered to give me a $12 refund and I could keep the dress. We went back and forth and they finally offered a $26 refund for a $49 dress. I will never shop from them again.

7 July 2024
Unprompted review

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