Rated Driving Reviews 232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, clear instructions, and supportive teaching styles, which greatly contribute to building confidence. The user experience is frequently highlighted as smooth and efficient, with many appreciating the quick and simple process of being matched with an instructor. The overall service is described as professional and effective, leading to successful outcomes for many learners. However, some people were dissatisfied with scheduling issues, noting instances where lessons started late or instructors failed to show up. A few other people also felt that some instructors were rude or unprofessional, leading to negative experiences during lessons.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise instructors for their... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the clear, calm, and... See more

Instructions

Consumers find instructions to be positive. Many reviewers praise their instructors for being amazing,... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate how instructors... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism and reliability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ajani is a truly outstanding instructor. His positive, friendly nature instantly puts you at ease, and he teaches with so much patience and clarity that everything feels easy to understand. I always f... See more

Company replied

Rated 5 out of 5 stars

I’m so happy to say I passed my driving test thanks to Lolly! He is an amazing instructor — very helpful, patient, and always motivating me to do better. I really liked the way he teaches; he explains... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t have asked for a better driving instructor. He is incredibly kind, patient, and has such a warm, genuine soul. From the very first lesson, he made me feel completely comfortable an... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this app to pay my driving instructor, and it’s been such a smooth experience! Payments go through instantly, and I love how easy it is to track all my lessons and transactions. It sav... See more

Company replied


Company details

  1. Driving school

Written by the company

Submit one enquiry and let our 1,600+ driving instructors come back to you to book driving lessons. Submitting an enquiry takes less than 60 seconds and on average we connect learners in less than an hour! Instructors' best prices are guaranteed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael at Erith created a calm and…

Michael at Erith created a calm and reassuring atmosphere during my exam, which helped ease my nerves significantly. His steady demeanor and supportive approach made the experience much more manageable.

29 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Alatishe,

Thank you so much for taking the time to leave a review about your experience, it is greatly appreciated!

A massive congratulations on passing your driving test at Erith today!

Wishing you the best of luck on the open road :)

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

My Instructor was like family and teach…

My Instructor was like family and teach me like our dad teach us to drive love to recommend for Everyone

27 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Vishal,

Thank you so much for taking the time to leave a review about your experience, it is greatly appreciated!

I'm so pleased your instructor was such a great fit for you :)

A massive congratuations on passing your driving test, wishing the best of luck on the open road!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Lolly is great

Lolly is great. Very detailed and preps you really well for the test. Would highly recommend.

26 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Madhavi,

Thank you so much for taking the time to leave a review about your experience, it is greatly appreciated!

I'm so pleased that Lolly has been such a good driving instructor for you! Wishing you the best of luck with your driving lessons.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Gerit

He is good instructor

25 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Abebe,

Thank you so much for taking the time to leave a review about your experience, it is greatly appreciated!

Wishing you the best of luck with your driving lessons.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Amazing instructions and amazing…

Amazing instructions and amazing lessons, passed with only one lesson before completing my lesson. Getting used to the area was too easy with my instructor.

20 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Nav,

Thank you so much for taking the time to leave a review about your experience, it is greatly appreciated!

Wishing you the best of luck with your driving lessons.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

I haven’t been this happy in a long…

I haven’t been this happy in a long time.

After failing twice with other tutors , I passed first time using Rated driving school. Mr Ajani was awesome.

Thank you. Thank you

10 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Jaiyesimi,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

A massive congratulations on passing your driving test with our instructor Mr Ajani.

Wishing you the best of luck on the open road :)

Kevin T
Rated Driving Team

Rated 1 out of 5 stars

Horrible!

The site seems suspicious, asking for full payment before even getting in touch with an instructor. Then, at the time of lesson, I got a message, 15 minutes into my lesson, that my instructor was too far away and couldn’t make it. I called them for a refund and the connection was absolutely horrible, going silent for minutes at a time constantly. Extremely disappointed!!

9 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Ecaterina,

Thanks for taking the time to leave a review.

Rated Driving connects learners with independent driving instructors, and in your case the booking should not have been accepted as the instructor was too far away. The instructor has confirmed they misunderstood the pick-up area, and we’ve reminded them to double-check location and travel distance before accepting any learner.

I can confirm your refund was issued and a receipt was emailed to you on the day this was raised.

We’re always working to improve the experience for learners, so I appreciate you flagging this. Wishing you the best of luck with your driving lessons.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Lolly is the best driving instructor

He is the best driving instructor, he has so much time and patience with his students its fantastic I enjoyed lessons with him and passed also. Thumbs up

5 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Jodie,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

I'm so pleased that Lolly was the right driving instructor for you.

A massive congratulations on passing your driving test and wishing you the best of luck on the open road!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

I started my driving practice with him…

I started my driving practice with him and I’m happy to get my license with him

4 January 2026
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Samuel,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

A massive congratulations on passing your driving test!

Wishing you the best of luck on the open road.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

I’m extremely grateful to my instructor…

I’m extremely grateful to my instructor for helping me pass my practical driving test. I took just one class, and the guidance was so clear and effective that I was able to crack the test confidently. Very professional, calm, and focused on exactly what the examiner looks for. Highly recommended!

29 December 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Syed,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

A massive congratulations on passing your driving test, I'm so pleased your found your driving instructor to be professional, calm and focused.

Wishing you the best of luck on the open road!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Lolly is my instructor

Lolly is my instructor. He is a gentleman. He teach me a great things with the help of these key points i passed my practical test. Thankyou bro

23 December 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Lovepreet,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

I'm so pleased that Lolly was the right driving instructor for you.

A massive congratulations on passing your driving test and wishing you the best of luck on the open road!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

I honestly couldn’t have asked for a…

I honestly couldn’t have asked for a better driving instructor. He is incredibly kind, patient, and has such a warm, genuine soul. From the very first lesson, he made me feel completely comfortable and at ease, which made learning to drive so much less stressful. Every lesson was filled with laughter, encouragement, and reassurance, and he always took the time to explain things clearly without ever making me feel rushed or judged. His patience is unmatched, and his calm, positive attitude gave me so much confidence behind the wheel. I’m so grateful for his support and guidance—truly the best driving instructor anyone could ask for.

11 September 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Chloe,

Thank you so much for taking the time to leave a review about your experience it is greatly appreciated!

A massive congratulations on passing your driving test, wishing you the best of luck on the open road.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Best driving instructor in Yorkshire

If i could give Seb more than 5 stars i would! He put his heart and time into ensuring i pass first time. Although i was not the easiest student at times Seb was patient and reassuring while not letting me get away with bad habits. Great teaching techniques and a great guy.

19 December 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Paige,

Thank you so much for taking the time to leave a review about your experience it is greatly appreciated!

A massive congratulations on passing your driving test, wishing you the best of luck on the open road.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Really really good instructor

Really really good instructor. Really pushes you to pass your test and prepares you for the worst that could happen on test day

22 August 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Umaimah,

Thank you so much for taking the time to leave a review about your experience it is greatly appreciated!

A massive congratulations on passing your driving test, wishing you the best of luck on the open road.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Good teacher

Good teacher , wonderfully experience passed first time 👍🏿

4 December 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Richard,

Thank you for taking the time to leave a review about your experience, it's greatly appreciated!

I'm so pleased you found your driving instructor to be such a good teacher.

A massive congratulations on passing your driving test! Wishing you the best of luck on the open road.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Ajani is a truly outstanding…

Ajani is a truly outstanding instructor. His positive, friendly nature instantly puts you at ease, and he teaches with so much patience and clarity that everything feels easy to understand. I always feel supported and confident during lessons with him. I would choose him every single time and wholeheartedly recommend him to all my friends and family.

1 December 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Diandra,

Thank you so much for taking the time to leave a review, it is greatly appreciated!

I am so please that your driving instructor Ajani was such a good fit for you.

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Amazing

Teacher taught well, helped a lot
Improved my confidence, observations parking
Ect
Passes first try by Muhammad Ashraf
Huge thanks to him for help

21 November 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Abas,

Thank you so much for taking the time to leave a review, it is greatly appreciated!

I am so please that you driving instructor Muhammad was such a good fit for you.

A massive congratulations on passing your driving test! Wishing you the best of luck on the open road :)

Kevin T
Rated Driving Team

Rated 3 out of 5 stars

Experience

The lessons overall were great and I passed first time.

However, despite following the lessons I was entitled to a refund, rightly so I was charged for lessons that I need to cancel last minute (morning of/night before)- although I was not made aware of this. I wasn’t provided with terms and conditions only to be told they would be found on the website.

Some lessons were started late and did not fulfill the full two hour slots as I would have prior commitments post lesson. This was denied when claiming the refund.

I settled the refund for what they have claimed was the remaining hours despite not agreeing with it as there was too much back and forth.

Overall I would recommend but be extremely precise on cancellations & lateness as they do not take the customers word

14 November 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Georgina,

Thank you for taking the time to leave your about your experience, it's greatly appreciated.

Congratulations again on passing your test first time 🎉 that’s a brilliant achievement and we’re really pleased Rated Driving could support you on your journey.

We’re genuinely sorry to hear that parts of your experience didn’t feel as smooth as they should have been. While our full terms are always available on the website, it’s clear we could have highlighted the key points around cancellations and lesson timings more clearly.

We’re already updating our process so these important details are presented upfront in our confirmation emails.

Regarding the refund discussion, we appreciate it was a frustrating situation. Our team followed the lesson records provided by the instructor, but we do understand how it may have felt from your side, and we’re always open to improving how these matters are handled to avoid any back-and-forth for future learners.

Thank you again for choosing Rated Driving, for acknowledging the quality of the lessons, and for recommending us. We genuinely appreciate your feedback - it helps us keep improving. Wishing you the very best on the road ahead.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

I am so happy and grateful to my…Muhammad arshad ashraf

I am so happy and grateful to my instructor Muhammad arshad ashraf for been so calm with me during my lesson with him,he make sure I know what i was doing and I am so thankful to him for making me pass today as first attempt

13 November 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Ekhator,

Thank you so much for taking the time to leave a review about your experience, it is greatly appreciated!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

’d like to express my since

’d like to express my sincere appreciation to my instructor for all the help and support he gave me throughout the course. His explanations were always clear and easy to understand, and he was patient with every question I asked. He went above and beyond to make sure I was fully prepared, and thanks to his guidance, I was able to pass successfully. I’m truly grateful for his dedication and encouragement. Highly recommended to anyone who wants to learn and achieve great results

11 November 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Lyes,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated :)

I'm so pleased that Muhammed was such a great fit for you. A massive congrats on passing your driving test and taking your driving lessons with Rated Driving.

Wishing you the best of luck on the open road :)

Kevin T
Rated Driving Team

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