Rated Driving Reviews 232

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, clear instructions, and supportive teaching styles, which greatly contribute to building confidence. The user experience is frequently highlighted as smooth and efficient, with many appreciating the quick and simple process of being matched with an instructor. The overall service is described as professional and effective, leading to successful outcomes for many learners. However, some people were dissatisfied with scheduling issues, noting instances where lessons started late or instructors failed to show up. A few other people also felt that some instructors were rude or unprofessional, leading to negative experiences during lessons.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise instructors for their... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the clear, calm, and... See more

Instructions

Consumers find instructions to be positive. Many reviewers praise their instructors for being amazing,... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate how instructors... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism and reliability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ajani is a truly outstanding instructor. His positive, friendly nature instantly puts you at ease, and he teaches with so much patience and clarity that everything feels easy to understand. I always f... See more

Company replied

Rated 5 out of 5 stars

I’m so happy to say I passed my driving test thanks to Lolly! He is an amazing instructor — very helpful, patient, and always motivating me to do better. I really liked the way he teaches; he explains... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t have asked for a better driving instructor. He is incredibly kind, patient, and has such a warm, genuine soul. From the very first lesson, he made me feel completely comfortable an... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this app to pay my driving instructor, and it’s been such a smooth experience! Payments go through instantly, and I love how easy it is to track all my lessons and transactions. It sav... See more

Company replied


Company details

  1. Driving school

Written by the company

Submit one enquiry and let our 1,600+ driving instructors come back to you to book driving lessons. Submitting an enquiry takes less than 60 seconds and on average we connect learners in less than an hour! Instructors' best prices are guaranteed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rated matched me with a great…

Rated matched me with a great instructor and Im sure that with her help I will pass !! The interface is also easy to use for me and simple !! Great app

20 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Joy,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

I'm so pleased that you are finding NJ to be a great instructor and you feel on the path to passing your driving test.

Wishing you the best of luck with your driving lessons :)

Kevin T
Rated Driving Team

Rated 1 out of 5 stars

unprofessional and harassing driver instructor…

I recently took driving lessons with Jimmy at Rated driving school, and unfortunately, my experience was far from satisfactory. From the very beginning, the instructor's behavior was unprofessional and, at times, even harassing.

During the lesson, Jimmy repeatedly made inappropriate comments and touched my leg, creating a hostile learning environment. Instead of offering constructive feedback, they were often rude and sneaky, making it difficult for me to concentrate and learn effectively. Their behavior not only hindered my progress but also made the lessons extremely stressful and uncomfortable.

I believe driving instructors should provide a supportive and encouraging atmosphere to help learners build confidence on the road. Unfortunately, your instructor failed to meet these expectations. I would not recommend their services to anyone looking for a positive and respectful driving lesson experience.

12 February 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Adriana,

Thank you for taking the time to share your experience. We take all feedback seriously, and I’m very sorry to hear that your lessons did not meet the standard we expect at Rated Driving.

As the owner, I personally spoke with you this morning to reassure you that we are treating your complaint with the utmost seriousness. Our customer service manager, Michaela, is currently carrying out a full investigation into the matter.

We have also made you aware that you have the option to escalate your complaint to the DVSA, the governing body for driving instructors, should you wish to do so. Additionally, we have processed a refund for your remaining lesson hours.

Ensuring that all our learners feel safe, comfortable, and supported is a top priority for us at Rated Driving. We sincerely regret that this was not your experience and appreciate you bringing it to our attention.

We wish you the very best with your driving lessons moving forward.

Kevin Tuffney
Rated Driving

Rated 5 out of 5 stars

THE BEST

Rated Driving is one of the best if not the best. Their customer services are top-notch. I highly recommend

11 February 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Nehemia,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated :)

I'm so happy that you have found our customer service team to be top-notch! I'll be sure to pass on your kind words to the team :)

Wishing you the best of luck on the open road!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Love the app

Love the app, it's super helpful for scheduling and speaking with the instructor and the staff are really friendly

29 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Abi,

Thank you so much for taking the time to leave a review about your experience, it's great appreciated!

I'm so pleased that you found the app and team at Rated Driving super helpful :)

A massive congratulations for passing your driving test with Tanveer! Wishing you the best of luck on the open road.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Excellent driving instructors who help…

Excellent driving instructors who help you learn patiently and explain things clearly

14 November 2024
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Mirza,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

I'm so pleased that you have found the instructors to be so patient and explain things clearly to you, it's makes all the difference when you are learning to drive :)

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Efficient and enjoyable lesson

13 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi,

Thank you so much for taking the time to leave a review about your experience, it’s greatly appreciated! 🙏

Wishing you the best of luck with your driving lessons 🙌

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Thanks for the driving lessons

Thanks for the driving lessons

12 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Malaiselvam,

Thank you so much for taking the time to leave a review about your experience, it’s greatly appreciated! 🙌

Really pleased you enjoyed your driving lessons, wishing you the best of luck on the open road 🙏

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Very good experience

Rated driving connected me with a very knowledgeable and experienced instructor that I’ve been going on lessons with for a while now. Payment and scheduling has also been easy through the App. Everything has been going smoothly, definitely would recommend!

10 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

Wishing you the best of luck with your driving lessons 🙌

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Good app

Good app. Good instructor.

10 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi O T

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

Wishing you the best of luck with your driving lessons 🙌

Kevin T Rated Driving Team

Rated 5 out of 5 stars

Great Service

Great instructor, easy and accessible app, helpful and friendly customer service and reasonable prices. Would highly recommend.

3 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Zack,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

Really appreciate the kinds words about Rated Driving and our customer service team here, I'll be sure to pass on your kind words.

Wishing you the best of luck with your driving lessons with Kemi :)

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Really great company great customer…

Really great company great customer service instructors are bang on highly recommend

7 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Thomas,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

Super grateful for your kind words about Rated Driving and our customer service, it really means a lot. I'll be sure to pass on your kind words to the team.

Wishing you the best of luck with your lessons and getting ready for your driving test.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Loved my instructor was easy and simple…

Loved my instructor was easy and simple and I learnt how to drive fully within 10 hours and am looking to do more hours and complete the tests

7 January 2025
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Rochan,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated!

Fantastic news that you have managed to learn how to drive within 10 hours, a massive congratulations :)

Wishing you the best of luck with your remaining lessons and getting ready for your driving test.

Kevin T
Rated Driving Team

Rated 1 out of 5 stars

Registered and had no response or…

Registered and had no response or replies, after 48hrs Rated Driving automatically. Just delete your account so as not to damage there reputation. They claim a lot but deliver very little. I've re-registered but expect the same thing to happen in 48hrs.

25 December 2024
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Justin,

Thanks for taking the time to leave a review about your experience. I've reviewed your review and due to our staff not working on Christmas day we were unable to speak to you or reply in the app regarding your enquiry.

If you would like to drop us a note in the app today and we can take a look at your enquiry and see what we can do to help you.

While the we aim for 48 hours to get learners connected with an instructor, there are scenarios such as your availability, test date (if you have one booked) which are all variables that can influence you being accepted or not, however we will of course do our best for you, that goes without saying.

Many thanks,

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

THE BEST INSTRUCTOR EVER !

NJ helped me from
the very beginning and i want to thank her and recommend her to everyone! She was very patient and motivated me to never stop and carry on. I loved every lesson with her as i progressed. I passed my test today FIRST time and it’s all thank to her help. Thank you NJ

18 July 2024
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Zinah,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated! 🙏

Wow! What incredible feedback for NJ, I'll be sure to pass on your kinds words to her.

Amazing that you have pass your driving test first time, wishing you the best of luck on the open road 🚘

Thank you for choosing Rated Driving 😊

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

I had an outstanding experience with NJ…

I had an outstanding experience learning to drive with NJ. Her patience, expertise, and clear instructions made me feel comfortable and confident behind the wheel. She tailored each lesson to my needs and progress, ensuring I fully understood each concept. I highly recommend NJ to anyone looking to become a safe and skilled driver.

15 July 2024
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi 眭乔,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated! 🙏

Wow! What incredible feedback for NJ, I'll be sure to pass on your kinds words to her.

Thank you for choosing Rated Driving 😃

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Passed first time!!

Needed an instructor quickly and was allocated one within 2 days and started lessons straight away and instructor had many available days for lessons. Passed my test first time with only 3 minors. Would highly recommend.

2 May 2024
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Amber,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated 🙏

A massive congratulations 🎉on passing your driving test!

Wishing you the best of luck on the open road 🚘

Kevin T
Rated Driving Team

Rated 4 out of 5 stars

I had a good driving instructor

I had a good driving instructor, who helped me as well as pushing me to become confident

16 December 2023
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Paris,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated 🙏

Wishing you the best of luck with your driving lessons 😃

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

they are patient with uncomfortable…

they are patient with uncomfortable drivers and very helpful

19 May 2024
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Levi,

Thank you so much for taking the time to leave a review of your experience, it's greatly appreciated 🙏

Wishing you the best of luck with your driving lessons 🚘

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Rated driving is great

Rated driving is great! They find you a driver straight away and it’s easy to start your lesson. Very good customer service, they answered quickly when I had some questions. You won’t be disappointed!

9 January 2024
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Silvia,

Thank you so much for taking the time to leave a review of your experience, it's greatly appreciated 🙏

I'll be sure to pass on your kind words to the customer service team as well as your driving instructor Mari 🎉

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Very good experience

Easy to book lessons, teaching is very good not a single minute wasted

16 May 2024
Unprompted review
Rated Driving logo

Reply from Rated Driving

Hi Kalen,

Thank you so much for taking the time to leave a review about your experience, it's greatly appreciated 🙏

Many thanks for the kind words about Rated Driving and your driving instructor Paul 🙌

Wishing you the best of luck with your driving lessons 🚘

Kevin T
Rated Driving Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look