Banner for Rathbones - Bournemouth

Rathbones - Bournemouth Reviews 

51
TrustScore 5 out of 5

4.8

Midland House, 2 Poole Road, BH2 5QY Bournemouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have known and trusted Rob's advice and guidance for some decades now - he (and his team) have always delivered strong results but, as importantly to us, he has become a personal friend...he is car... See more

Company replied

Rated 5 out of 5 stars

Rob Jones of Investec (now Rathbones) has been our family financial investment consultant for many years. We have been very happy with the growth of our portfolios, and more latterly with the help o... See more

Company replied

Rated 5 out of 5 stars

Rob Jones,first with Investec and now Rathbones, has looked after my investments impeccably for many years. Rob and his team have consistently produced above average returns. He,or a colleague, is a... See more

Company replied

Rated 5 out of 5 stars

My family and I have been with Rob Jones for many years. Our trust in him has been repaid. We have had consistent good relations and advice. I’m happy to recommend Rob and his team.

Company replied


Company details

  1. Investment service
  2. Financial advisor
  3. Financial Planner
  4. Investment company
  5. Stock broker

Written by the company

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners across the UK. We are a long-established UK wealth manager, trusted for generations to help clients manage, protect, and preserve their wealth. Our clients value the personal, long-term relationships we build. We take the time to understand individual circumstances, goals and priorities, and provide a tailored service designed to support clients at every stage of their financial journey. This includes working closely with individuals and families, as well as supporting charities and professional partners with their investment and governance needs. As an independently minded business, we are committed to acting in our clients' best interests and maintaining the highest standards of integrity and care. Many of our relationships span generations, reflecting the trust our clients place in us over the long term. If you would like to know more about Rathbones and how we support our clients, you can visit our website for further information.

Our services

Written by the company

Investment Management
We offer extensive investment management services that are built around you, your future goals and your values. Our starting point is to discuss your individual investment needs and develop a personal investment plan for you.
Financial Planning
Financial planning can help you organise your finances so you can make the most of your money. We start by getting to know you and your current and long-term needs as well as any personal goals. Using this information, we will work with you to create clear and precise financial objectives to work towards, aiming to reduce complexity and help you focus on what matters to you.
Asset Management
Rathbones Asset Management is the fund management division of Rathbones Group, which offers a range of actively managed funds covering variety of asset classes to meet your capital growth and income requirements.
Family Office, Trust and Tax Services
We offer a range of corporate trustee, corporate executorship, trust advisory, inheritance tax and succession planning, tax planning, and private philanthropy services.
Offshore Investment Management
Based in both Guernsey and Jersey, we cater for the investment needs of individuals and families, charities and professional advisers who are looking for offshore investment management.
Ethical and Sustainable Investment
For over 20 years, our Greenbank team has been at the forefront of creating bespoke ethical, and sustainable portfolios for our clients.
Personal Injury and Court of Protection
Our dedicated personal injury (PI) and Court of Protection (COP) team works closely with clients, deputies, trustees and families to help meet their current and future needs.

Contact info

  • Midland House, 2 Poole Road, BH2 5QY, Bournemouth, United Kingdom

  • 0120 220 8190

Visit our website to find out more

Find out more about Rathbones and who we support.

4.8

Excellent

TrustScore 5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(51)

638 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rathbones recommendation

Rathbones have been great and I have been impressed with the recent performance of my portfolio. Darren Elmes has been excellent, visiting me at home on an annual basis, helping me plan my expenditure, and answering emails promptly.

30 January 2026
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear S.Arbuthnott,

Thank you for sharing your experience. We're delighted to hear that you've been pleased with the recent performance of your portfolio, and that Darren has supported you so well. It's great to know his home visits, guidance, and prompt replies have helped you feel informed and confident.

Bet wishes,
Abbey

Rated 5 out of 5 stars

Very professional and trusted

I am fortunate to have Darren Elmes managing my financial portfolio. I was introduced to Darren as he has looked after my mum for many years. Darren is always professional, is a pleasure to spend time with and explains the complexities of the markets in a way I understand. I have every faith in Darren managing my portfolio and it has gone from strength to strength over the last six years. Thank you Darren for everything you do.

16 January 2026
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear Kirsty,

Thank you for sharing your experience. We're delighted to hear how much confidence you have in Darren and the support he has provided over the years. It's wonderful to know that his professionalism, clear explanations, and approachable manner have helped you feel informed and at ease, and that your portfolio has continued to go from strength to strength.

Best wishes,
Abbey

Rated 5 out of 5 stars

William Thomas and his team at Rathbones

Expert and wonderfully understanding advice. William Thomas has been managing my investment for a few years now and I think I'm the luckiest person alive to have him onside. He gets me - my situation, my circumstances and my needs and responds with efficiency, diplomacy, understanding and utter professionalism at every turn. It doesn't get better than that, I reckon.

23 January 2026
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear Karen,

Thank you for taking the time to leave us your review. We're delighted to hear that you feel so lucky to have William helping you with your portfolio and that he understands you, your situation, and circumstances. It's also great to know that William offers knowledgeable and understanding advice - he will be so happy to hear your feedback!

Best wishes,
Abbey

Rated 5 out of 5 stars

Professional & Reliable

Entering the world of financial advice and management quite late in life I was to be honest, sceptical toward cynical in my outlook. That was three years ago. Throughout that time Darren Elmes has managed my financial portfolio. He has not only allayed that scepticism but given me confidence for now and the future.
Darren steps forward time and again to offer effective, realistic and well balanced advice and guidance. He remains a consummate professional at all times.
An asset to my financial future and that of Rathbones.
Thank you

28 January 2026
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear Guy,

Thank you for taking the time to share your experience. We're delighted to hear that Darren has supported you so well over the past three years, helping to build confidence for both the present and future. It's great to know that his advice has felt balanced, realistic and consistently professional, and that his guidance has made a meaningful difference - he'll be so happy to hear your feedback.

Best wishes,
Abbey

Rated 5 out of 5 stars

Darren Elmes is our financial advisor…

Darren Elmes is our financial advisor and has been now for several years. He is excellent. Deeply committed to you the customer, very knowledgeable and extremely personable and engaging. My wife and I hold him in the highest regards and our annual meetings are a pleasure. He has navigated our investments through difficult global financial headwinds and we total confidence him continuing to do so.

20 January 2026
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear James,

Thank you for sharing your experience. We're delighted to hear that you and your wife have felt so supported by Darren over the years. It's great to know that his commitment, knowledge, and personable approach have helped you navigate challenges with confidence. We're also pleased to hear that your annual meetings continue to be something you genuinely enjoy - Darren will be so happy to hear this!

Best wishes,
Abbey

Rated 5 out of 5 stars

I have been a client of Darren Elms

I have been a client of Darren Elms, Investec, for only a few years and I have been absolutely delighted with the personal service Darren has given me. His knowledge is impressive and his advice is sound and sensible. The process of the amalgamation with Rathbones has been smooth and highly successful and Darren was influential in conveying confidence in the success and opportunity of this merger which was most appreciated. Thank you Darren and best wishes to you and Rathbones for a long and happy relationship.

21 January 2026
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear Stephanie,

Thank you for sharing your experience. We're pleased to hear how delighted you've been with the personal service Darren has provided over the years. It's great to know his knowledge, sound guidance, and steady approach have supported you so well. Darren will be delighted to hear your feedback.

Best wishes,
Abbey

Rated 5 out of 5 stars

Darren Elmes from the Bournemouth…

Darren Elmes from the Bournemouth office has been my advisor for many years. He has a wealth of knowledge and experience, is always approachable, professional and friendly.
I have been very lucky to have been introduced to Darren by my father who also held him in high regard. I have every confidence in Darren to manage my portfolio.
I would highly recommend Darren and Rathbones.

6 January 2026
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear Tim,

Thank you for sharing your experience. We're pleased to hear that Darren at our Bournemouth office has been approachable, professional, and friendly over many years. It's great to know the introduction from your father led to a relationship you have confidence in, and that you feel comfortable entrusting your portfolio to Darren.

Best wishes,
Abbey

Rated 5 out of 5 stars

Wilson review of Rathbones Investment Services ce provided by our investment…

The service provided by our investment manager, Darren Elmes, at Rathbones, is exemplary. The approach is always highly professional, dedicated, always available for us and and fully committed to maximising our investment strategy and capital growth goals. We are extremely happy with the services provided and would not hesitate to recommend this service to others.

10 December 2025
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear Richard,

Thank you for taking the time to leave us your feedback. We’re delighted to hear the service from Darren Elmes has felt professional, dedicated and responsive when you’ve needed him. It's great to know that you're extremely happy with the service we have provided - and that you would recommend our services to others!

Best wishes,
Abbey

Rated 5 out of 5 stars

Mr Darren Elmes of the Bournemouth Office.

Mr Darren Elmes of the Bournemouth office has been our advisor for many years.
He has always been very helpful to us and has a wealth of knowledge and experience in his field.
We feel more than confident in his abilities in looking after our portfolios.
He has a great presence and personality about him.
I would highly recommend him and is a credit to Rathbones.

25 November 2025
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear Richard,

Thank you for your kind feedback. It's great to hear Darren has provided helpful, knowledgeable, support over the years and that you feel confident in his expertise. Building trusted relationships is at the heart of what we do - and we're delighted to hear you would recommend us.

Kind regards,
Abbey

Rated 5 out of 5 stars

Rathbones , outstanding , personal and utterly transparent.

I would agree with Sandy and would certainly call Rathbones a caring and trustworthy company.
Darren has looked after my finances for about 20 years and he has always been prompt in response no matter the frequency .
I have peace of mind knowing that my portfolio is managed by Daren under the umbrella of a truly personal and professional company.

22 November 2025
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear M.L.,

Thank you for taking the time to leave us your feedback. We're delighted to hear Darren has provided prompt, personal, and professional support for so many years. It's great to hear that Darren has been able to give you a peace of mind when managing your portfolio - he will be so happy to hear this.

Kind regards,
Abbey

Rated 5 out of 5 stars

Caring & Trustworthy Company

I’ve been extremely happy with all my experiences with Rathbones,which was Investec,until recently.
Darren Elmes & Amanda Cook have been absolutely wonderful & trust worthy, members of the team & have always gone way beyond their “Pay Rate” in helping me. I’ve known Darren for over 15 years & Amanda slightly less but could not wish for better people to take care of of my finances

31 October 2025
Unprompted review
Rathbones - Bournemouth logo

Reply from Rathbones - Bournemouth

Dear Sandy,

Thank you very much for taking the time to share your feedback. We're delighted to hear that your experience with Rathbones has been so positive and that Darren and Amanda have provided exceptional support over the years. They'll both be pleased to know their guidance and support has been valuable to you!

Best wishes,
Abbey

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look