Rathbones Tailor Reviews 501

I had left it quite late in wedding season to secure my rented morning suit but Rathbones service was first class. They spoke through the sizing with me over their business whatsapp to ensure I ordered the correct size and delivered it promptly to my address. I was then travelling away from home before the wedding and they said that any size alterations that may be needed after I had tried it on, they would deliver the replacement items asap to the venue or another address. Fortunately the sizing was spot on so this wasn’t required but the flexibility and service is excellent for the price you pay. The suit was high quality and it was very easy to return it via DPD drop off. Will certainly use again and recommend.

Being able to transact over on-line was a plus but it has its drawbacks. I had trouble getting a shirt and jacket to fit right but in the end with multiple boxes delivered it all worked out. Thank you.

Everything was exellent. Delivery, quality of the suits, packaging.
Definetely recommend it.

On time delivery and the response and support when something went wrong (i.e. I got the wrong sizes) was amazing. I had a response within an hour and a new jacket the next morning. Would really recommend!

Ease of doing business over the internet. Delivered exactly to their promises.

The guy I dealt with, was patient, informative, and had impeccable manners, and great taste! He made the whole thing very simple and his advice was welcome and spot on.

Easy to order, information about order easy to retrieve on website, good response to website query. Great quality suit, and looked great! Always a worry when dealing solely online for a very special event, but there was nothing to worry about

Extremely impressed. Website extremely simple to use and very good value and quality.
Ordered 2 tuxedos, which came on the specified day with DPD tracking available. One of the jackets was too small, so emailed to which I got a reply promptly to confirm another one had been sent free of charge (just paid additional next day delivery fee)
Came with DPD return note so simple enough to return.
Will be using again.

Tie and handkerchief were missing. Despite numerous attempts to email the “help desk” no one responded. No phone number to call to get help. Terrible customer service.

We would highly recommend Rathbones Tailor for suit rentals. The customer service was absolutely fantastic and went above and beyond to meet our needs. They created a bespoke hire package for us based on the items we wanted (tails jackets, waistcoats, ties and hankies), and the items even arrived early, giving us more time to distribute them to our 8 groomsmen before the wedding. The suits were all high-quality, in great condition and fit our groomsmen perfectly. We would definitely use Rathbones Tailor again.

All delivered on time and everything fit the measurements provided. First class service.

Very helpful advice and prompt delivery. Thank you.

I cannot recommend Rathbones Tailor highly enough. The service provided by all members of the team was incredible. I was guided through exactly how the process works with an initial phone call. I then used their try on service to ensure my suit fit perfectly for the big day. My order of 10 suits was handled perfectly with excellent customer service. Some of the suits did not fit perfectly but that was no trouble at all, replacements were sent out the very next day. This was a very stress free process and the quality of suits was amazing. Me and my 9 groomsmen looked so sharp and received many compliments. If you are looking for wedding suits for a grooms party look no further than Rathbones Tailor!

Suit came on time and was perfect for the occasion

Quality clothing and great comms, delivery etc.

Rathbones made my first suit hire experience very easy, amazing communication, sharp delivery and the suit quality was great

Great customer service, delivered on a really tight deadline and available on WhatsApp to discuss changing sizes if necessary. High Street businesses were not as helpful.

The suit came early, the fit is good, it looks great on.

Very good service. The suit was of good quality, fitted me perfectly and in excellent condition. Returning it was very easy dropping it about 5 miles from where I was staying at the local DPD collection point.