It's the first time I buy a Ratio watch, and I recommend them 100%. The finish of the watch is perfect, exactly what I expected and much more. The weight of the watch is a perfect balance. The move... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent quality and service - 1000m Freediver watch with sapphire glass and stainless steel body, I wear it every day, under and above the water, without being afraid of scratches. Only about one we... See more
Company replied
Great watch for the price. I had the first Seiko dive watch in the late sixties and have been wearing a Rolex submariner 5513 for the last six years. Unfortunately it's going to auction as I can't jus... See more
Company replied
From purchase to delivery from Singapore was quick and arrived nicely packaged.I absolutely love my skysurfer automatic. Excellent quality and the deep blue is lovely to look at. I may need to change... See more
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Company details
Written by the company
Ratio Watches was started with one goal in mind – to bring you the best quality timepieces with aesthetic appeal at reasonable prices. We make no compromises on quality and materials – all our watches feature reliable, accurate movements, sapphire crystals and obsessive quality control. The watch world is already crowded with numerous brands, but what sets us apart is that we take no shortcuts when it comes to quality and design. And we price our timepieces reasonably without creating artificial value by inflating prices. The value of our watches are in the watches themselves – not in how they are priced and marketed. With this sincere belief, we bring you our first collection – Ratio FreeDiver Watches. Celebrating the extreme sport of FreeDiving, Ratio FreeDiver watches are raw, authentic, beautiful, free of frills – much like the sport itself.
Contact info
1 Ubi Crescent #06-05, 408563, Singapore, United States
- contact@ratiowatches.com
- ratiowatches.com
4.7
Excellent
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Ratio freediver watch
I recieved the watch in 3 weeks, It was a decent time of deliver, the watch was packaged in a well finished box and was securely packaged, the watch has everything necesarry, it was an excellent purchase.
1 April 2024
Unprompted review
Reply from Ratiowatches
Dear Hector,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at ratiowatches.com. We are at your service.
Warm regards,
Sophie
Beautiful watches
Beautiful, practical, accurate time pieces - with contemporary and classic styling mixed by expert designers/watch makers. Excellent ordering and delivery process too. Thanks.
21 December 2023
Unprompted review
Reply from Ratiowatches
Dear Jonny,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Purchased a ratio 2 watch from an…
Purchased a ratio 2 watch from an outside source other than ratio watches, but I have been warned off for telling the truth abut this junk watch. IT IS ONE OF THEIR WATCHES. It does not matter who I purchased it from they can’t get away from the fact it’s one of their watches, it does not work and is a dud. I told the Co that warned me off let’s forget it put it to rest, but no they are still warning me. Dont know what els to say about it.
19 October 2023
Unprompted review
Reply from Ratiowatches
Dear Archibald,
I appreciate your reaching out to us regarding your recent purchase of the Ratio 2 watch, although I understand that you acquired it through an external source. I'm genuinely sorry to hear about the issues you've encountered with the watch, and I want to assure you that we take such matters seriously.
It's unfortunate to learn that the watch is not functioning correctly, and I understand your frustration. While your purchase was made through a different channel, we still want to assist you as much as possible. Please provide us with any relevant details about the issues you are facing, and we'll do our best to guide you on potential solutions or next steps.
It's crucial to us that our customers have a positive experience with our products, and we would like to work towards resolving any concerns you may have. Feel free to share any specific information about the watch's condition, and we'll do our utmost to assist you in finding a resolution.
Thank you for your understanding, and we look forward to helping you address this matter.
This company is doing exactly as they…
This company is doing exactly as they say they do, very clear and easy to understand website, ordering is very simple and tracking information is accurate.
the whole process is made simple by making all information available at the time of purchase.
i just recieved my 3rd watch and couldn't be happier with the quality and delivery time.
thank you.
18 August 2023
Unprompted review
Reply from Ratiowatches
Dear Michael,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Safe happy purchase
First off this company is operating from Singapore:
A. honest company
B. honest people
C. safe to do business
D. received my watch purchase on time & in perfect new condition..
4 May 2023
Unprompted review
Reply from Ratiowatches
Dear James,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
The watch has never kept good time it…
This was the Ratio 2 dive watch. Liked the look of it at an affordable price.
The watch has never kept good time it just keeps stopping. I have wound it as per instructions, unscrew the crown wind it. Have kept it on for 24 hours, 48 hours. It still stops. Have now given it up and boxed it, thrown it in a cupboard and will not use it again. Chinese junk, have really learned my lesson now, do not buy products from China.
Finally got in touch with Ratio watches, or I should say they answered my e-mail, after a month, (Bought the watch through an eBay outlet) so Ratio told me to get in touch with with eBay to sort this out, joke, so much for all of their sales pitch of how good there watches are and how they will do anything, ie after sale goodwill etc etc. just be aware when buying.
18 May 2023
Unprompted review
Reply from Ratiowatches
Hi Dermot,
Thank you for sharing your experience with us.
We always try to give the best service to our customers. We hope for your kind understanding. Please let us know your full name, order no. and email address that would have been associated with your Order?
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Was looking for an affordable tool dive…
Was looking for an affordable tool dive watch and Ratio had exactly what I was looking for. Exceptional quality for a great price. Shipping was fast with no issues.
12 April 2023
Unprompted review
Reply from Ratiowatches
Dear Geoffrey,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Nice looking dive watch to be used in…
Nice looking dive watch to be used in pool and ocean. Watch stopped after about 1 month. Had to pay to send back to get refund. VERY disappointing. Be careful of buying watches from China. Returns are a very difficult. Go into these purchases with a hit-miss mentality.
30 March 2023
Unprompted review
Reply from Ratiowatches
Dear SP,
Thank you for sharing your experience with us.
We are unable to locate your order, but rest assured, we're happy to continue the hunt. We are also unable to find the emails from your end. If you would please provide us with the Order ID or Email address, Transaction Number, Transaction ID, Etc over email (contact@creationwatches.com)., that would have been associated with your account, we'll be happy to look into the matter further.
Also we have a 30 days return/exchange policy.
If you have any query please contact us at contact@creationwatches.com
Best Regards,
Sally
Happy with my Ratio II Freediver.
I purchased a Ratio II Free Diver automatic watch a couple of years ago. I thought I would take a chance on the watch that had a helium safe valve. Not that I really needed the valve. I'm very happy with it. It keeps accurate time. It has survived many submersions in fresh and salt water. It makes a great daily wear watch that takes the beating instead of the Omega. It's a great looking watch. The stainless bracelet is real good quality. Shipping was fast for being half way across the world from me. I've encountered no issues with it, so far. Another benefit was the excellent price point.
I would recommend it to anyone who needs a good daily wear sports watch.
8 March 2023
Unprompted review
Reply from Ratiowatches
Dear Ten,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Very reasonable priced high quality…
Very reasonable priced high quality dive watch. Looking forward to purchase from them again.
20 February 2023
Unprompted review
Reply from Ratiowatches
Dear DK,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Ratio rtb202 review.
Just received my ratio freediver from ratio watches and have to say I'm very impressed. I used to think invicta and orient were the the best value for money but the ratio leaves them behind. Look at the specs : a 200m diver with seiko movement,sapphire glass,ceramic bezel, incredible lume and a beautiful midnight blue sunburst dial plus screw down crown. This is what the seiko skx should have been , I own a seiko skx and it's no match for this, even the bracelet is top drawer, solid end links and milled clasp. If your looking for an affordable dive watch believe me I've had them all and this blows everything out of the water. Great company to deal with no messing about and I will be dealing with them in the future. Here's a review for trustpilot too why can't you make it easy and logical to add photos, we are not all tech nerds!
6 February 2023
Unprompted review
Reply from Ratiowatches
Dear Jeremy,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
New Seiko sports watch.…
Very very happy with my beautiful new watch.
Also the excellent customer service and speedy delivery.
The price was also fantastic value!
Thanks.
12 January 2023
Unprompted review
Reply from Ratiowatches
Dear Andrew,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Ratio Skysurfer 10/10
Ratio Skysurfer 10/10 amazing watch! best quality-looks-specs for the price by far. Guys from the site are helpful and answer fast about the delivery. strongly recommend!
10 January 2023
Unprompted review
Reply from Ratiowatches
Dear Giwrgos,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Great watch and great value
Great watch and great value. I have had it for almost a year and it hasn't missed a beat. It is very accurate and the luminosity is good. The only fault I have found is that the uni directional bezel is easily caught and turned. This could be a safety issue during a dive. Otherwise very happy with the purchase.
13 June 2022
Unprompted review
Reply from Ratiowatches
Dear Chris,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Terrible company even worse product
Customer service is a joke, I don't think there doing good in sales so they don't respond when you want to return items, they won't send everything as advertised and rip you off and act like they don't know what your talking about, the experience is like shopping with crooks can help it feeling ripped off. DHL shipping fees are double the price of fed ex fees don't use DHL courier there a bunch of crooks. Fuuk DHL EXPRESS and ratio watches. These people have no money and are greedy shop with companies who have money.
3 November 2022
Unprompted review
Reply from Ratiowatches
Dear Andrew,
Thank you for contacting us about your recent experience with us, we sincerely apologize for the frustration and disappointment you've encountered, we understand your dissatisfaction with customer service, missing items, and shipping costs, and we want to assure you that we take your feedback seriously,
Addressing Specific Concerns:
Customer Service: We strive to provide prompt and helpful customer service. If you felt our response times were inadequate, please accept our sincerest apologies. We're constantly working to improve our communication channels and responsiveness,
Missing Items: We prioritize ensuring all orders are complete and accurate. If you received missing items, please provide us with details so we can investigate and promptly rectify the situation,
Shipping Costs: We offer various shipping options to cater to different budget and delivery timeframes, we encourage you to research and choose the option that best fits your needs,
Moving Forward:
We are committed to improving your experience and restoring your trust. We would like to do the following:
Investigate your missing items claim and ensure a resolution that satisfies you.
Review your specific concerns about customer service and take necessary steps to address them.
Provide you with transparent information about our shipping options and associated costs.
We encourage you to provide us with further details about your concerns and specific order issues. This will allow us to properly understand your situation and provide the best possible resolution.
We value your feedback and want to learn from this experience. We are determined to provide all our customers with a positive and satisfactory shopping experience.
Ratio Divers 1000m
I purchase my Ratio 1000 M divers watch, about 3 months ago, so far it has been a great watch. The price is affordable and the workmanship detail,finishing, and what did sealed the purchase was the NH35A Seiko movement.
You can't go wrong. Very happy with my purchase
14 July 2022
Unprompted review
Reply from Ratiowatches
Dear Danny,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
a nice watch
I like the watch(my second Ratio free diver 1000 mtr.
automatic, now with a blue dial) The watch has a relable and proven movement(Seiko), very good accuracy.
Case and bracelet good woorkmanship. A maculine model very opliging. Thanks for good prices and perfect service.
Best Regards from Germany
Joachim
4 August 2022
Unprompted review
Reply from Ratiowatches
Dear Joachim,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Great experience with CreationWatches
I've had a great experience with Creation Watches + DHL (with customs duties, import taxes and administrative costs already included in the price of the order). I've received the watches only 3 working days after having placed my order on their website (on a Friday night, that to their local time corresponded to roughly 6 am of the following Saturday). No mandatory registration and payment via PayPal made the purchase process as fast as you can immagine. I'll surely register the next time, because I'll get back to them for sure. Packaging was accurate and definetly robust, therefore the watches arrived in perfect conditions, with the relative warranty certificates correctly stamped and dated.
Very smooth experience and no issue whatsoever; just like shopping around the corner: amazing.
8 July 2022
Unprompted review
Reply from Ratiowatches
Dear Pascal,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Everything is perfect
Everything is perfect, the watch is as cool as is looks on the shop, and delivery to France was fast (2 days).
Thanks for all.
8 July 2022
Unprompted review
Reply from Ratiowatches
Dear Pascal,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Excellent customer service!!
Excellent customer service!!
Fast shipping!! Excellent Ratio watches!!
22 April 2022
Unprompted review
Reply from Ratiowatches
Dear Stavros,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@redsolpl.com
Best Regards,
Joy
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