Bought 2 bar stools, great quality, absolutely love them. Spoke to Steve over a few phone calls, he sent them via courier right to our front door in the Hunter Valley, arrived in 2 days. Absolute wond... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love our bedside tables. Was genuinely surprised when they arrived so quickly considering we are in very regional Qld. They go so well with our beach/bo-ho theme. Quality good although one handle was... See more
We received the greatest customer service off Steve! His communication was second to none and he was so obliging to help in any way he could! We couldn’t recommend Rattan Revival to enough people! The... See more
Company replied
Great service and quality product. We were delighted with the service we received when purchasing our king bed head. From initial contact through to delivery to our door was less than week. Having o... See more
Company replied
Company details
Information provided by various external sources
Vintage inspired, sustainable, handmade pieces of Rattan Furniture and Home Decor to enhance your home and lifestyle.
Contact info
6A/7 Whalley Creek Close, 4560, Burnside, United Kingdom
- 1300 RATTAN
- hello@rattanrevival.com.au
- rattanrevival.com.au
4.9
Excellent
252 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service and great…
Excellent customer service and great communication.. The candle holders are exactly what I was looking for and were even better than in the picture.. Delivery was fast as well.... Thanks so much I was really happy 😊
29 March 2021
Reply from Rattan Revival
Thanks Tracie for your kind words and for your support. Much appreciated.
Regards
Steve & Lisa
Product is as described online
Product is as described online.
Quick delivery and in excellent condition.
Thankyou
25 March 2021
Reply from Rattan Revival
You’re very welcome Alaa. Thank you for putting up your great review. Much appreciated
Kind regards
Steve & Lisa
Loved Rattan Revival all their products…amazing
Loved Rattan Revival all their products are excellent quality which also follows the personalised customer service which is second to none .... would highly recommend them anytime!! Just adore my beautiful rattan bedhead and bedside tables.. most of all my Rocky loves his doggie daybed!! Thank you Rattan Revival !
24 March 2021
Reply from Rattan Revival
Well thank you kindly Natalie! Our pleasure.
Very much appreciate your great review and your support.
Kind regards
Steve & Lisa
Friendly service and fast delivery
23 March 2021
Reply from Rattan Revival
Thanks Sherri. Really appreciate your review.
Kind regards
Steve & Lisa
Absolutely in love with my mirror
Absolutely in love with my mirror. Great quality! Purchased online on the Monday and received it on the Wednesday to nsw. Fantastic service. Recommend Highly!!!!
23 March 2021
Reply from Rattan Revival
It’s always such a relief to hear it got to it’s new home, in tact....and soooo great to hear that you love it. Thank you for your stellar review.
Kind regards
Steve & Lisa
10/10
I could have stayed and chatted to Lisa and Steve all afternoon. Just genuinely lovely people.
23 March 2021
Reply from Rattan Revival
Aww thanks Sarah! Twins & puppies= long conversations! Thanks so much for your kind words and wonderful pic of Monday in his bed.
Kind regards
Steve & Lisa
We love our Rattan Mirror
We love our Rattan Mirror, absolutely stunning, amazing service guys !
22 March 2021
Reply from Rattan Revival
Wonderful news! Thank you for such a positive review and for supporting us.
Kind regards
Steve & Lisa
Reply from Rattan Revival
Many thanks for your great review Karen.
Kind regards
Lisa & Steve.
Fast delivery fantastic product
15 March 2021
Reply from Rattan Revival
Thanks Zoe. Really appreciate your support & great review.
Kind regards
Steve & Lisa
Easy process
Easy process, prompt communication and delivery. I will not hesitate to shop here again.
12 March 2021
Reply from Rattan Revival
That’s good news Loraine. Many thanks.
Kind regards
Steve & Lisa
So happy with our purchase of the…
So happy with our purchase of the Sunrise Rattan single bed. Such a beautiful piece and great quality. Our daughter loves her new 'big girl' bed. Will definitely order from Rattan Revival again. Steve was very helpful and went above and beyond for us.
12 March 2021
Reply from Rattan Revival
Wonderful news! It’s such a pretty bed and we’re very happy your daughter likes it. Thanks for your stellar review. Kind regards. Steve & Lisa
Happy customers
We just received our lovely coffee table and are delighted with it.
We currently live in a farmhouse but will soon move to Queensland. It looks as much at home in the country with our white couches as it will when we move to the tropics.
The glass top is so useful and a great size for coffee cups or wine glasses.
Thank you! The parcel arrived in very good condition which is an added bonus.
12 March 2021
Reply from Rattan Revival
Wow! Thank you so much Sharyn. You should be our PR person! What a great review. So glad you like the table and yes, we definitely agree....country or coast, it blends in perfectly.
All the best with your move.
Kind regards
Steve & Lisa
Fantastic bed head from Rattan Revival
Fantastic bed head from Rattan Revival. Good quality and great communication throughout the process from ordering to the delivery.
10 March 2021
Reply from Rattan Revival
Thanks Meghan. Really happy you love the bedhead. Thank you for supporting us and for this great review.
Steve & Lisa
FAULTLESS
Quick response, clear communication for pick up, quality item as described, happy customer!
10 March 2021
Reply from Rattan Revival
That’s great to hear Diana. Many thanks.Regards,
Steve & Lisa
Reply from Rattan Revival
Thanks Catherine. Makes it all worthwhile when we have happy customers. Kind regards, Steve & Lisa
The shipping was delayed further
The shipping was delayed further, and it did take almost 2 months to arrive but was well worth it. The Rattan Revival team were very communicative with these delays and they even sent an unexpected rattan candle holder as a gift which was lovely! Not the most comfortable chairs, but they are beautiful and were packed up (very) securely which is reassuring :)
8 March 2021
Reply from Rattan Revival
Thanks for your kind words Teigan. The chairs would definitely feel comfy with cushions. Our selection here in Aus is far better than Indonesia , so you might find the perfect ones here.
Thank you so much for your purchase & support.
Kind regards
Steve & Lisa
The craftsmanship of these chairs are…
The craftsmanship of these chairs are second to one and the customer service is second to none. I was a little apprehensive about purchasing this item without seeing it, but talking it through with Steve and the pictures he send through was a great help. I am extremely pleased with my purchase. It is classy, well-constructed and most importantly comfortable.
7 March 2021
Reply from Rattan Revival
Thank you for such a glowing review. You were extremely patient Nithiya. (Not much of a choice in these Covid days I guess!)
So very glad you love your Charlotte chairs.
Kind regards
Steve & Lisa
Arabelle bedhead
Recently purchased the Arabelle bedhead and the Sienna teak side table. They arrived sooner than expected in perfect condition. I am very happy with my purchases, communication from the company was excellent.
5 March 2021
Reply from Rattan Revival
Soooo good to hear you’re happy! Thank you so much for your purchases and kind words.
Regards
Steve & Lisa
Reply from Rattan Revival
Great news Suzanne! We really appreciate your supporting us & for posting a positive review.
Regards Steve & Lisa .
Wonderful customer service.
5 March 2021
Reply from Rattan Revival
Thanks so much Marisse. Appreciate your review.
Kind regards
Steve & Lisa
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.