Rbgrant Reviews 4

Absolute cowboys. We booked them to repair an eletric shower after the woman on the phone said they repair eletric showers. The bloke came out spent five minutes looking at it just to tell me it's broken, no shit sherlock! He had no spare parts, no idea which part wasn't working, and said that eletric showers are a plumber's job. Why did they accept this repair if they were never going to repair it?

We then got an invoice a few weeks later for the call out charge, and ONE HOUR of labour despite the electrician only being at our house for twelve minutes.

Thiefs, avoid them.

Initial sales estimate and order were good. Installation was when quoted and professionally carried out.
The only major deficiency was in testing and the post installation handover which was poor.
They should have had a post installation customer checklist and sign off before leaving the site. I had to follow up with the company several times to get some faults corrected ( not properly tested ) and have an engineer explain how to operate the system and use the monitoring application.
The system is now working fine and saving me money.

Second job we've had from RB Grant (first was replacing a faulty solar generator meter). This time we called them out as an emergency after one of our wall sockets melted.

The electrician arrived today, quickly identified the issue and put my mind at ease that it was a localised problem rather than a widespread fault with the electrics in the house. Socket has been replaced, consumer unit checked just to make sure it was up to scratch (it was) and he gave us a recommendation for future work. Oh yeah, I hear you thinking he was scouting for more work, but he left us saying our current setup was fine and safe, but just not the recommended way of doing things these days (it is an older house)

All in all, I'm pleased with the service and the workmanship so would happily use again.

Contacted RB Grant as the web site looked great for several jobs I wanted doing, only got a reply after third attempt to be told, they dont cover my area, fine, but web site says;

Our electricians work throughout Scotland and Fife
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