RCA Plumbing & Heating Reviews 

262
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the exceptionally fast response times and efficient scheduling, noting that appointments are arranged rapidly and technicians always arrive right on time. Communication is described as first-class, keeping people fully informed through automated reminders and clear updates throughout the entire process. People frequently praise the professional staff for being remarkably friendly, knowledgeable, and courteous during every single home visit. Consumers also note the outstanding quality of the plumbing and heating services, emphasizing that all tasks are completed to a high standard while leaving the property spotless and tidy.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, with reviewers consistently praising the prompt,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their promptness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting first-class... See more

Quality

Clients share positive opinions on quality, consistently highlighting excellent workmanship, quick service,... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that appointments are arranged very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We required different aspect of plumbing and heating done throughout the house from moving gas and water pipes, fitting a new toilet and radiators, plus more. The company is spot on. You are kept... See more

Company replied

Rated 5 out of 5 stars

The work included replacing a really old boiler with brand new one and fitting 8 new radiators. It also involved a new mixer tap in the kitchen and work in both bathrooms, including a new mains operat... See more

Rated 5 out of 5 stars

2nd time we have used this company. Amazing, appointments made quickly, turn up when they say they will, get on with job, resolve issues professionally and neatly. 2 experts working as a team, resolvi... See more

Company replied

Rated 5 out of 5 stars

First time using RCA and super happy with the service, quick response from Ryan via WhatsApp to get us booked in, very quickly too. Chase who came out was super helpful in fixing our issues. Ch... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Boiler supplier
  4. Central Heating Service
  5. Gas engineer

Written by the company

RCA specialise in central heating systems and boiler installations. Based in Clackmannanshire, we cover the local area as well as the rest of Scotland and the UK as required


Contact info

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Serviced my boiler

Serviced my boiler, arrived on time and also fixed a small leak in my condensate drain and never charged any extra.

24 November 2025
Rated 5 out of 5 stars

punctual

punctual, excellent tradesman, south African guy, very polite, used them a few times now, can't recommend them high enough.

13 November 2025
Rated 5 out of 5 stars

Brilliant service

I phoned on Monday and booked in for Tuesday at 3.30. Got a call Tuesday morning to change booking to 2.30. Chase was on my doorstep dead on time, and had the job done by 2.50. Lovely friendly guy, will definitely use RCA for any future jobs.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Annual Boiler Service from RCA

Chase from RCA came out to carry out an annual boiler service. Very friendly and professional. And he discovered and fixed a blockage under my sink that was affecting the boiler. Happy to see RCA any time and would 100% recommend them.

8 November 2025
Rated 5 out of 5 stars

I would highly recommend RCA

I would highly recommend RCA, from the initial installation of my boiler 4 years ago, with expert advice from Ryan on the most suitable model and placement. The installation was first class, very tidy workers and completed in a timely manner. Communication is excellent, always answers the phone or gets back very quickly. Also a reminder email annually to book a service. The service plan is excellent with a choice of 3 levels to suit budget and requirements. It gives me peace of mind that my annual service is covered and should I have an emergency that help is just a phone call away. All are friendly and a pleasure to deal with.

6 November 2025
Rated 5 out of 5 stars

Excellent work and team

The work included replacing a really old boiler with brand new one and fitting 8 new radiators. It also involved a new mixer tap in the kitchen and work in both bathrooms, including a new mains operated shower installed in place of an electric one. Work was completed to a high standard, as efficiently, quickly, cleanly, and as inobtrusively, as such an amount of work could possibly be done. Nice bunch of guys. We're delighted with all the new stuff. Recommended.

10 September 2025
Rated 5 out of 5 stars

Timely and efficient service…

Service engineer turned up on time and conducted the service. Very pleasant South African lad.He explained what he was going to do and confirmed the process as he worked through it.

The boiler was replaced last year so this was the first service. Unfortunately access to it is a bit tight as the boiler is in a cupboard which was purpose built for the previously smaller boiler. He provided some additional advice as to how this can adjusted to provide easier access for future services.
Great service.

28 September 2025
Rated 5 out of 5 stars

Noise Gone, Leak Fixed, Recommend RCA

I had persistent banging pipes and a leaking joint that needed attention. Plumber from RCA fitted a new pressure reducing valve and attended to the leak. Unfortunately, the leak returned, however, Ryan himself promptly came back and made sure everything was properly sorted. Professional, polite and reassuring throughout, much appreciated.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful, on time

The appointments are always made to suit me, they send me updates and are always on time. When my boiler needed a referral to the manufacturer they handled all of that for me so I didn't have to make the phone call myself, Friendly and helpful.

14 August 2025

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