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Rated 5 out of 5 stars

They have great customer service. I had ordered what I thought was right part and before items shipped they contacted me right away to make sure I received correct parts. Not many companies would do t... See more

Rated 4 out of 5 stars

I'm really happy with the fit and quality of the shock absorbers we orders for the 2wd Slash and Arrma Mojave. I was very surprised that all shocks shipped without any oil. Checking the description I... See more

Rated 1 out of 5 stars

Tried to get a replacement driveshaft for an axle kit I purchased (D2-SCX2557BL) and nothing was available online. I contacted the support email and received excellent help. However the part we landed... See more

Rated 1 out of 5 stars

Shame about customer service. Sent 2 emails recently regarding centre drive shafts for losi lasernut u4. Advertised as 2 piece's .one slightly shorter which is correct. Received 2 long and it doesn... See more

Company details

  1. Toy shop

Written by the company

RC boat, RC truck, RC crawler and Upgrade parts, compatible for Arrma,Axial,Traxxas,Losi,Redecat,ECX...


Contact info

3.7

Average

TrustScore 3.5 out of 5

87 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is the second motor I have…

This is the second motor I have recieved and it has a different issue I cannot contact the company ant there is no phone number this issue caused my esc to melt and damaged the battery also

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Front Portal covers

These portal covers Look awesome and fit together perfectly.Made my truck look good and it climbs a lot better.

29 February 2024
Rated 5 out of 5 stars

Senton 3s blx 4x4 V3

Great quality parts, look sharp n great customer service. What more is there to be said. Will recommend n purchase more in the future!

2 February 2024
Rated 4 out of 5 stars

Great product, no oil!

I'm really happy with the fit and quality of the shock absorbers we orders for the 2wd Slash and Arrma Mojave. I was very surprised that all shocks shipped without any oil. Checking the description I see that the shocks are referred to as "oil filled type" and I understand why RCAWD didn't want to choose shock weight for me, but a note on the product description saying I'll need to buy shock oil would have really been helpful.

1 February 2024
Rated 1 out of 5 stars

Half my order was missing and still…

Half my order was missing and still waiting for a reply

3 January 2024
Rcawd logo

Reply from Rcawd

Feel sorry. Some products may be out of stock in the U.S. warehouse and need to be shipped from China, so it will take a relatively long time. However, we will never let customers suffer, and we will definitely deliver good products to customers. If packet loss occurs, we will resend it to the customer for free.

Rated 5 out of 5 stars

solid product.

Took a little longer than advertised but It was ordered during Christmas so I can forgive some longer shipping times.

Product fits well and looks good, thanks!!

26 December 2023
Rcawd logo

Reply from Rcawd

Have fun shopping!

Rated 1 out of 5 stars

No customer support

No customer support. After purchasing an item, I emailed RCAWD with a simple question regarding the product. Nobody from the company bothered to respond back. Buyer beware.

2 January 2024
Rcawd logo

Reply from Rcawd

I'm really sorry. We are already reflecting on the mistakes we made. In 2024, we will upgrade our customer service team and strive to provide you with the best service.

Rated 5 out of 5 stars

Great communication with RCAWD.

Great communication with RCAWD.
Parts are made to the highest standards.
Quality is great.
Shipment to Australia fast.
I will buy more rc parts from RCAWD online in the future.
Highly recommended RCAWD GREAT PRODUCTS for your RC upgrades.

Cheers Dan from Australia.

2 January 2024
Show reviews in all languages. (87 reviews)

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