As always RCB Logic managed to save the day. Atem switcher ordered on the Friday, arrived in Cornwall early Saturday. Fantastic service. I can't recommend enough. Will be using again and again. Thanks... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good after-sales communications when the letter with my product licence was a week late - which with hindsight was almost certainly caused by Royal Mail, not RCB Logic. Would happily buy again from th... See more
Quick and efficient sales. An actual person when you call, and they know their stuff! After sales exceeds expectations. Real empathy to your issue and how to find a solution. A call out to Rene.
My experience was great. The lady who attended to me, I don’t know her name was fantastic she was curious and polite. When I lost my way I called the the office she answered and navigated me to her of... See more
Company details
- #5 of 23 best companies in Audio-visual equipment supplier
- #6 of 39 best companies in Camera shop
- #8 of 41 best companies in Photography shop
- #1 of 2 best companies in Video conferencing equipment supplier
Written by the company
We are a Main Dealer for Blackmagic-Design, PTZ Optics, Kramer and Decimator-Design. We hold a large amount of stock in order to fulfil orders promptly and have a wealth of experience to help guide you to making the correct product purchase. We list a wide selection of video ‘glue’ products to solve video, audio, and general IT infrastructure requirements such as extending video and audio over long distances, video conversion, video routing and distribution.
rcblogic.co.uk Details
Written by the company
- Same Day Dispatch
- We strive to get every order placed before 4pm, sent out the same day.
- Same Day Delivery By Courier Bike
- If you need items straight-away, we can arrange a same-day courier delivery within the M25 and other South-East locations.
- Expert Advice
- We have a wealth of technical experience to help guide you to making the correct product purchase.
Contact info
Unit 18C Chiltern Court, Asheridge Road Industrial Estate, HP5 2PX, Chesham, United States
- 01494 782834
- info@rcblogic.co.uk
- rcblogic.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
The delivery was perfect, the item well protected and dropped safely on time. Very fast.
Nothing to add on the item condition, just as advertised.
It was easy to track my order too.
5 February 2026
Prompt and helpful
RCB Logic have always been prompt with delivery and helpful with advice.
4 February 2026
Great service throughout
Great service on the phone.
Easy to order and delivered on time.
Thank you!
29 January 2026
Very responsive & Good customer service
Very responsive. Excellent pricing and even better customer service.
29 January 2026
My "Go To" for Pro Video
You can rely on this company for your Pro Video needs. Had a BlackMagic Convertor which was DOA. Replacement sent within 24 hours. You cannot ask for much more than that!
19 January 2026
Unprompted review
Excellent!
RCB Logic were very helpful in sending over the license code for the software I purchased so I could start using it over the Christmas holidays. Thanks.
7 January 2026
Quick and Reliable
The staff were super helpful and very quick to resolve order queriers, and quick delivery too
15 January 2026
Good friendly communication
Good friendly communication. Informative and helpful.
Super quick delivery
15 January 2026
Answered all my questions clearly.
Spoke with an adviser at RCB who answered all my questions. Software delivery information given clearly with additional software key with me next day, excellent service
9 December 2025
Do not trust this business. Rude unhelpful staff
Rene Brandon was incredibly rude to our staff, this company messed up our order causing us major issues with our clients. They refused to compensate us.
9 October 2025
Unprompted review
Reply from RCB Logic
We take all feedback seriously, but we cannot find any record of your name or order in our system, nor have we been contacted regarding an issue matching this description. We also reached out via Trustpilot, and asked you for details to help us identify your order, but no information was provided. Because of this, we are concerned that this review may not be linked to a genuine customer experience.
At RCB Logic, we are committed to providing professional, helpful service, and we encourage anyone who has encountered a real issue to contact us directly. If you believe this feedback relates to an actual order, please email us at info@rcblogic.co.uk and we will be more than happy to investigate and resolve the matter promptly.
A very trustworthy seller
My purchase was made from Germany. From the very beginning, I was impressed by the friendly and courteous manner in which I was treated. Everything was perfect, from ordering to the very fast delivery.
6 November 2025
Real people who know their stuff
Quick and efficient sales. An actual person when you call, and they know their stuff!
After sales exceeds expectations. Real empathy to your issue and how to find a solution. A call out to Rene.
29 October 2025
Easy to order and quick delivery
Easy to order and quick delivery. Really happy with the product i bought.
21 October 2025
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