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RCB Logic Reviews 

1,394
•
TrustScore 5 out of 5

4.9

Audio-visual equipment supplier
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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient delivery, with many items arriving promptly, often the next day, and well-protected. Reviewers frequently highlight the helpfulness, politeness, and professionalism of the staff, noting their excellent service and effective communication. Many consumers appreciate the easy ordering process and the quality of products, which are often hard to find elsewhere and effectively solve their problems. Customers also frequently mention the competitive pricing and the convenience of finding difficult-to-stock items. Many express their intention to return, highlighting the overall reliability and excellent experience they consistently receive.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super fast and quick... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Order

Users describe positive interactions with order, highlighting an easy and efficient ordering process, often... See more

Service

Clients share positive opinions on service, consistently describing it as helpful, efficient, and quick.... See more

Product

Customers had positive experiences with products, often finding items that were difficult to locate elsewhere... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always RCB Logic managed to save the day. Atem switcher ordered on the Friday, arrived in Cornwall early Saturday. Fantastic service. I can't recommend enough. Will be using again and again. Thanks... See more

Rated 5 out of 5 stars

Good after-sales communications when the letter with my product licence was a week late - which with hindsight was almost certainly caused by Royal Mail, not RCB Logic. Would happily buy again from th... See more

Rated 5 out of 5 stars

Quick and efficient sales. An actual person when you call, and they know their stuff! After sales exceeds expectations. Real empathy to your issue and how to find a solution. A call out to Rene.

Rated 5 out of 5 stars

My experience was great. The lady who attended to me, I don’t know her name was fantastic she was curious and polite. When I lost my way I called the the office she answered and navigated me to her of... See more

Company details

  1. #5 of 23 best companies in Audio-visual equipment supplier
  2. #6 of 39 best companies in Camera shop
  3. #8 of 41 best companies in Photography shop
  4. #1 of 2 best companies in Video conferencing equipment supplier

Written by the company

We are a Main Dealer for Blackmagic-Design, PTZ Optics, Kramer and Decimator-Design. We hold a large amount of stock in order to fulfil orders promptly and have a wealth of experience to help guide you to making the correct product purchase. We list a wide selection of video ‘glue’ products to solve video, audio, and general IT infrastructure requirements such as extending video and audio over long distances, video conversion, video routing and distribution.

rcblogic.co.uk Details

Written by the company

Same Day Dispatch
We strive to get every order placed before 4pm, sent out the same day.
Same Day Delivery By Courier Bike
If you need items straight-away, we can arrange a same-day courier delivery within the M25 and other South-East locations.
Expert Advice
We have a wealth of technical experience to help guide you to making the correct product purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,394)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Rene was very helpful

Rene was very helpful. The order was in stock and I collected in person. I was able to test it on site as I was using it first thing the next day. Superb customer service. Thank you

18 November 2024

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