RedCheap Theme Reviews 11

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Online marketplace

Written by the company

Our WHMCS and SuperSite Themes enhances web hosting businesses to stand apart from the competition and shine bright in the market. We visualize and execute a professional as well as a very user-friendly approach towards website designing.


Contact info

2.9

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased a theme from RedCheap Theme…

I purchased a theme from RedCheap Theme (rctheme.com), which was marketed as a custom-developed solution. I paid thousands of dollars for it, believing it would be exclusive to my project. However, I later discovered that at least four other people are using the exact same theme.

When I raised this issue with the company on 20.09.2024, their response was extremely unprofessional — essentially saying, “That’s not our concern.” This was disappointing and unacceptable.

Selling the same theme to multiple clients under the claim of being “custom” is misleading and unethical. I expected better transparency and support, especially after paying a premium price.

Date of experience: 20.09.2024

If you’re considering working with this company, I strongly recommend getting everything in writing and being cautious about claims of exclusivity. RedCheap Theme needs to seriously improve its customer service and business ethics.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Paid over $3000 for a custom theme – my copyright was violated!

I paid RedCheap Theme over $3000 for a fully custom theme, with the explicit agreement that all rights and ownership would belong exclusively to me. That was the reason behind the high price. However, after delivery, I never received any copyright documentation. Worse yet, the exact same theme (with minor variations) was sold to at least 5–10 other clients.
I tried reaching out multiple times, but they completely ignored my messages. Recently, they even tried to charge me again for the same theme I already paid for.
This is a serious violation of intellectual property rights.
Stay away from this company — they are not trustworthy and they do not honor their agreements.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Best Theme Provider

Best Theme Provider – Outstanding Support & Market-Leading Quality

I've been using RCTHEME for a while now, and I have to say, they are hands down the best theme provider in the market today. Not only do they offer stunning, high-quality themes that are easy to customize and incredibly versatile, but their customer support is also top-notch. Whenever I've had questions or needed assistance, their team has been responsive, helpful, and quick to resolve any issues.

The themes themselves are beautifully designed, fully responsive, and come with a range of powerful features that help make any website stand out. I’ve tried other providers, but none compare to the combination of quality, ease of use, and outstanding customer service that RCTHEME offers. They truly set the standard for what a great theme provider should be. Highly recommended!

4 November 2024
Unprompted review
Rated 5 out of 5 stars

I've been working with RedCheap Theme…

I've been working with RedCheap Theme on multiple projects since late 2023. I hired them to customize one of their HTML themes to my liking for my web hosting business. RedCheap Theme really came through to deliver my website template and fixed multiple bugs that I discovered thereafter. I was so confident and happy with RedCheap Theme that I hired them to customize my HTML and WHMCS themes to my liking. Communication is clear and they know exactly what I want. I'm a very happy client!

30 November 2023
Unprompted review
RedCheap Theme logo

Reply from RedCheap Theme

Hi Kyle,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the customization work we’ve done for your web hosting business.

It’s been a pleasure working on your projects, and we’re delighted that our communication and delivery met your expectations. Your feedback really motivates us to keep delivering our best.

If you have any more requests or need further assistance in the future, please don’t hesitate to reach out. We look forward to continuing our work together!

Rated 1 out of 5 stars

SilverHosting

Terrible company, the guys simply didn't deliver the product to me, I spent 500 dollars and I'm without the product and without my money, get out, it's a scam.

19 July 2024
Unprompted review
RedCheap Theme logo

Reply from RedCheap Theme

Dear Sir,

Thank you for your feedback. I’m sorry to hear about your experience and understand your frustration. However, I currently do not have a record of any transaction with you, and it appears you are not registered on my website.

To help resolve this issue, could you please provide the following information:

Proof of Payment: Any receipts, confirmation emails, or transaction details related to the $500 payment.
Registered Email ID: The email address you used when making the payment or any related correspondence.

With this information, I will be able to investigate the situation further and work towards a resolution.

Thank you for your cooperation. I look forward to resolving this matter promptly.

Rated 5 out of 5 stars

Outstanding Theme with Exceptional Support!

I recently switched to the RedCheap Theme for my website, and I couldn’t be happier! The design is sleek and modern, providing an excellent user experience. The theme is highly customizable, allowing me to tailor it to my brand’s specific needs effortlessly. The customer support team is outstanding, always responsive and helpful with any queries. Plus, the theme is lightweight and fast, which has significantly improved my site’s loading times. Highly recommend RedCheap Theme for anyone looking to upgrade their website’s look and performance!

30 May 2024
Unprompted review
RedCheap Theme logo

Reply from RedCheap Theme

Hi Mr. Doshi,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the RedCheap Theme and that it’s meeting your needs so well.

It’s wonderful to know that the design, customization options, and performance enhancements are making a positive impact on your website. We’re also pleased to hear that our support team has been able to assist you effectively.

Your recommendation means a lot to us, and we’re here if you need any further assistance or have additional feedback. Thanks again for choosing RedCheap Theme!

Rated 5 out of 5 stars

Cleiton Miranda Atriohost

I have a lot to thank, very well attended, very good support, the service is worth every penny and in principle they are very good, you have my best evaluation, thank you

2 June 2024
Unprompted review
RedCheap Theme logo

Reply from RedCheap Theme

Hi Mr. Miranda,

Thank you so much for your wonderful review! We’re delighted to hear that you’ve had a great experience with our support and that you feel the service is worth every penny.

Your positive feedback and high evaluation mean a lot to us. We’re committed to providing excellent service, and it’s rewarding to know that our efforts are making a difference for you.

If you need any further assistance or have any more feedback, please don’t hesitate to reach out. Thank you once again for your support!

Rated 5 out of 5 stars

Loved this provider they have good…

Loved this provider they have good support and if you ask for addon or update in theme they do it asap and the designed are top notch.

29 May 2024
Unprompted review
RedCheap Theme logo

Reply from RedCheap Theme

Hi Vinee,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re pleased with our support and the quality of our designs.

It’s great to know that our quick response to add-ons and updates has made a positive impact on your experience. We’re committed to providing top-notch service and designs, and your satisfaction is our priority.

If you need anything else or have further requests, feel free to reach out. Thanks again for your support and kind words!

Rated 5 out of 5 stars

These guys are really good

These guys are really good. They definitely know what they are doing. I would definitely recommend them and come back to do more business with them. We were on a tight timeline, and they pushed through and made it happen. They also give full source code. Suppliers like these are definitely ones making it possible for companies like Sive.Host to build a reliable and stable African Village in the Clouds, and making clients prefer us as the Right Partner in Hosting. Thank you redcheap, we really appreciate it and hope to do more business with you in the future.

27 May 2024
Unprompted review
RedCheap Theme logo

Reply from RedCheap Theme

Hi Mrs. Khoza,

Thank you so much for your glowing review! We’re thrilled to hear that you’re satisfied with our work and that we were able to meet your tight timeline.

It’s fantastic to know that our support and the full source code contributed to your project’s success. We’re proud to be a part of Sive.Host’s journey and to support the creation of a reliable and stable hosting solution.

We deeply appreciate your kind words and your recommendation. We look forward to continuing our partnership and working on future projects together.

Thank you once again for your trust and support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look