RC Willey - Boise Reviews 

638
TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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Rated 5 out of 5 stars

I was looking for a stick vacuum for a gift and RCW had the exact one I wanted at a great price. The online order process was very easy. Then, when I needed to have my husband pick it up instead of me... See more

Company replied

Rated 1 out of 5 stars

I in order in March with them, kept getting extension for MONTHS! Received my order in JULY and it was damaged, was supposed to be contacted to reschedule, or get store credit, and nothing has been d... See more

Company replied

Rated 5 out of 5 stars

We had a great buying experience with Kim She was very helpfull & fun too! We had an issue with our first product & she handled our exchange also so smoothly! Lori in Customer Service was terrifi... See more

Company replied

Rated 5 out of 5 stars

Outstanding customer service! Looking for a panel-ready Bosch dishwasher we could drive away with…sales person checked prices at HD, Lowe’s and Costco and took $200 to match Lowe’s Labor Day sale…wow... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Appliance shop
  3. Electronics store
  4. Flooring Shop
  5. Homewares Shop
  6. Mattress Shop

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

638 reviews

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4.3

All reviews

(638)

957 reviews in the last 12 months

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Rated 5 out of 5 stars

We need another refrigerator for our…

We need another refrigerator for our garage. We got a great value at RC Willey. Bret did a great job of handling all the details. The frig was delivered quickly and on time as promised. Thank you Bret and the RC Willey crew!

4 February 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Carl! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Beautiful goods, great customer service.

They will make a custom piece and the turnaround in all parts of the process is quick. I love the quality of everything I have ordered. One issue I had was when trying to order an out of stock item on line, the web page for a request to notify me when the item was back in stock kept crashing. I just kept checking back until it came back in stock but it would have been easier if the notification process had worked.

7 February 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

19765 Stephan Gardner was very helpful…

19765 Stephan Gardner was very helpful and made our purchasing of furniture easy, even when we made changes to the order. I would recommend him to family and friends.

The installers for the TV did a great job.

My husband and I are very happy with our experience.

7 February 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Mathew and Veronica! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

No people involved

No people involved, I am sure all employees are very nice but EWW, NOT for me.

2 February 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We are glad you were able to find what your needed.

Rated 5 out of 5 stars

Salesman Brady Cabana made our purchase…

Salesman Brady Cabana made our purchase of kitchen appliances bundle very comfortable. He went above and beyond when I made a few changes to my order. He was always very helpful and pleasant, we were very impressed with his excellent service.

29 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Missy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Awesome service!

30 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review! We very much appreciate your support and are happy to hear that you had a great experience with our service! Hope to see you shop with us again soon!

Rated 5 out of 5 stars

Great customer service

We’ve been customers for 30 years. We keep coming back for the great customer service. Thank you.

27 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Terry! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

We bought a signature suite for our…

We bought a signature suite for our kitchen and the hood came damaged. We contacted our salesperson right away and we have yet to receive our new one to replace the damaged one that is still in the box in our garage. It has been 2 months.

25 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for reaching out to us.
Your hood is a special order item and those take 6-8 weeks to get in.
We do show you have a delivery scheduled for 1-28-2025.
Please call your salesman at the Meridian store for further updates.
The store number is 208-288-4100, and their hours are M-Sat 10am - 8pm.

Rated 5 out of 5 stars

Great all the way

My labtop came fast Spoke to worker good akills all the way around great place

12 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Stephen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Good Customer service

We worked with Carol and she was great. She was able to help us put together a custom order with our new sectional purchase.

11 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the kind words for Carol. We are very happy to hear that she was able to make sure you got everything you needed for your order! Hope you enjoy your new sectional!

Rated 5 out of 5 stars

Nice honest salesman giving you the best prices

Nice honest salesman giving you the best prices. No pressure to buy either! Such a great selection!
Get a fresh baked cookie while you’re there too! They’re excellent!

12 August 2024
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Herb! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

My brand new Dryer did not work and I…

My brand new Dryer did not work and I have to wait until 5 days before RC Willey will come check the dryer and then they will send a replacement or fix it…this means I will be without for at least 5 to 8 days! Ugh

7 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

We apologize for the inconvenience with the delivery with your new dryer, we understand that getting a new appliance and it not working right away is frustrating. We would recommend getting in touch with our online help desk office and see if they can offer any additional options. You may reach them at,
(888)-584-5156
Mon-Sat
Option 1
7 AM - 9 PM MST

Thank you.

Rated 5 out of 5 stars

easy to use site and directions to…

easy to use site and directions to process my order.

9 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much Kirk, for the 5-star review! We are happy to hear that you enjoyed using our site and found it easy to use and it gives proper directions. Hope to see you again soon!

Rated 5 out of 5 stars

Great customer service as always!!

Great customer service as always!!! Thank you 😊

8 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much, Robin for the kind words about our customer service! We very much appreciate your support and can't wait to help you again soon!

Rated 5 out of 5 stars

Customer service vs the beast.

The lady in the discount area and the gentleman who helped me with the vacuum cleaner. There are a lot of sale associates I will not deal with because of there off put personality. No real names here but I know who acts like a butt and that it seems that the product they are showing me was made at there house. Nonetheless, the two who helped me were awesome.

8 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We are glad our associates were able to help you get what you needed.

Rated 5 out of 5 stars

They delivered as expected in the…

They delivered as expected in the garage. They sent a truck to pick up the old appliances quickly so they were not outside very long.

4 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Beautiful and large store

Beautiful and large store. The sales people are attentive and knowledgeable. My checkout experience was fast and friendly. The 12 month with interest free financing is great!

8 January 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Cheri! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Ollis! I apologize for the frustration you have experienced. Our warranty buy-back program has always been for a gift card for half of the amount of the cost of the warranty. This information can be found here on our website: https://static.rcwilley.com/forms/warranty-docs/Consumer%20Protection%20Plan.pdf , under the Warranty Buy Back Program section. Please call our extended warranty department at 801-464-2340 if you have further questions regarding the buy-back program.

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