RC Willey - Boise Reviews 

635
TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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Rated 1 out of 5 stars

Picked up my bookcase on 7/15/26. It was packaged well, could not fully inspect. When I removed the packaging, there were multiple places where there were flaws in the wood that the manufacturer tried... See more

Company replied

Rated 5 out of 5 stars

We had a great buying experience with Kim She was very helpfull & fun too! We had an issue with our first product & she handled our exchange also so smoothly! Lori in Customer Service was terrifi... See more

Company replied

Rated 5 out of 5 stars

Outstanding customer service! Looking for a panel-ready Bosch dishwasher we could drive away with…sales person checked prices at HD, Lowe’s and Costco and took $200 to match Lowe’s Labor Day sale…wow... See more

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Rated 5 out of 5 stars

Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more

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Company details

  1. Home Furniture Shop
  2. Appliance shop
  3. Electronics store
  4. Flooring Shop
  5. Homewares Shop
  6. Mattress Shop

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

635 reviews

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4.3

All reviews

(635)

1,031 reviews in the last 12 months

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Rated 5 out of 5 stars

So far all good

The only thing I can comment on at this point is the ease of using their website to place an order. We will see how delivery goes.

17 August 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Jacquilyn! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Bought a brand new Bosch 800 series…

Bought a brand new Bosch 800 series refrigerator in 2023 fall. Not even 2 years and the ice maker failed and has to be replaced. The original was delivered with a dent that they never responsed to the complaints.
This place is terrible, along with the quality of Bosch. Avoid the poor service along with cheap applainces.

18 August 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Rick, would you be willing to email us at customer.support@rcwilley.com with an order number or account number? We unfortunately could not locate a Bosch fridge in your purchase history based off the provided information. Thank you!

Rated 5 out of 5 stars

Super service in the store and at delivery!

The delivery was just as promised. The two delivery guys were super fun and the furniture was just perfect. Thanks so very much.

13 August 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Melody! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing service from floor to delivery

Amazing service from floor to delivery! Always beyond pleased with the products and especially, the people….😊 Thank you RC Willey, for exceeding our expectations!

9 August 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I love this place

I love this place. It's not just any store, it's a city of design and dreams. I bought my house two years ago and furnished it with RC. Maggie's attention is brilliant and perfect. She's beautiful. Her red hair and style make your experience glamorous and fantastic.

2 August 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Delivery was friendly and prompt

28 July 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Brittany! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Friendly

Friendly, fast, and easy. This experience has made me a returning customer.

29 July 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy

Easy. I like easy. It was ready when expected. I called, I picked it up. Not complicated. Thank you.

23 July 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Kathy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 4 out of 5 stars

Easy Order

East to order online even though I couldn’t get my account to pull up at first. Also the renewal for the Blue Rewards was a surprise and wasn’t discussed, but is ok.

20 July 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We are glad that you were able to get you online account and order placed.

Rated 4 out of 5 stars

Positive in-store experience but not-so much with regard to install

Always have a positive experience with associates of RCWilley, however had an issue with their contracted installer. I had carpets replaced and found it interesting there wasn’t any paperwork presented before or after install. I have no idea who he was in order to worn others. I was very surprised to find that when work was completed, they simply disappeared, leaving without notice, the door WIDE OPEN and no paperwork indicating that the job had even been completed. Guess no one cares.

10 July 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi JA! Thank you for your review! We appreciate your feedback. Please call our Meridian store at 208-288-4100 to speak with the flooring department if you need any assistance. They are open from 10 am to 8 pm Monday through Saturday.

Rated 5 out of 5 stars

Good costumer service

Good costumer service

7 July 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Dali! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good quality and affordable couch.

1 July 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your feedback on your overall experience as well as your delivery! Hope you have a great 4th of July and that we see you again soon!

Rated 5 out of 5 stars

Just purchased a sofa at RC Willey

Just purchased a sofa at RC Willey. I’ll be honest. I didn’t have a great experience the last time I made a purchase here. I was pleasantly surprised at the different experience this time around. Jonathan was very helpful, kinda and didn’t pressure me in any way. I am very excited to get the sofa! I hope the delivery goes just as smoothly.

28 June 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We are glad thing went well on your last visit.

Rated 5 out of 5 stars

Eric Richardson

Eric Richardson, who helped us in the flooring department is the best. It's because of him we chose to go with RC Willey

25 April 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Ron and Wendy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Great service. They made the process so easy. Thank you again RC Willey

28 June 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Michael! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy to order

26 June 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Tara! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The website is really easy to navigate…

The website is really easy to navigate through. I found what I wanted for an inexpensive price. I'm very happy with my purchase.

25 June 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Kathleen thank you for your feedback and for choosing to shop with us! Hope you love your purchase and that you have a great start to your weekend!

Rated 5 out of 5 stars

receiving a phone call about purchase…

receiving a phone call about purchase and understanding the issues I had with the online purchase.

20 June 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Guy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

Mis-coordinated carpet installation

The installment coordinator dropped the ball and the installers did not come during the time schedule I was informed about. Called RC Willey and they had to call an emergency installer and the installer needed to round up his guys. The installer was not informed about my job and said this has been happening lately. The coordinator apologized and supposedly added $100 in my account there from this mishap.
However the carpet installation was great, but they semi cleaned up afterwards.

16 June 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for feedback on your overall experience and we apologize for the miscommunication from the installer. We have relayed your experience over to the Meridian location. If you need further assistance, please pair with the flooring department at our Meridian location!

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