I had an issue with my account. I didn’t have a great customer service experience at first, but Renee really turned it around. She was incredibly kind and provided great customer service. I was going... See more
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I feel like I received a good product at a fair price. I was very happy with my furniture and it matched my room, just as I had hoped it would. Only downside was a kind of a long wait at will call w... See more
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Placed an online order. Went to pick the order up and they didn't have any in stock. We were told that the system showed two (2) in stock but that the warehouse manager couldn't find any. This wasn'... See more
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They’re an amazing company from top to bottom and bottom to top. Offering high-quality and comfortable furniture and appliances. All delivered by very kind and honest people who quickly assemble it.... See more
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Company details
Written by the company
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Written by the company
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contact info
256 S 5500 W, 84104, Salt Lake City, UT, United States
- 801-596-6950
4.1
Great
132 reviews
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Very helpful online process
Needed a refrigerator and RC Willey, which is located out-of-state, was helpful in completing my order and getting me on the delivery list.
16 July 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 5 star review.
We look forward to seeing you again in the future.
My mother in law ordered a bed to be…
My mother in law ordered a bed to be delivered to my house. She is in a care home. Caleb left a message saying they needed to verify with her to authorize delivery to me. We have left two messages with him I have no idea if bed is being delivered or not
15 July 2022
Reply from RC Willey - Intermountain Distribution Center
I have reached out to the loss prevention team to get back with you.
Ordering and picking up my Nordic trac…
Ordering and picking up my Nordic trac bike could not have been easier. The website was easy to navigate and having the choice of picking up at the distribution center the next day was a great advantage. The only reason I didn’t give a 5th star was simply the wait time we had at pick up. The center opened at 10. And even though we were there early it still took over 25 minutes to get served. Even though I saw my box every time the service door opened so I knew my order was ready. But other than that, I can totally recommend RC Willey and I will for sure purchase there again
3 July 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 4 star review.
I am sorry your pick up time was longer than expected.
I have forwarded this to the will call team.
I haven’t opened the sheets yet
We went in for the Bedbear sheets and almost purchased the same bed we purchased at Ashley Furniture. If our credit card total wasn’t locked in, we would have purchased the bed at RC Willeys. Tracy was great!!
29 June 2022
Unprompted review
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 5 star review.
We look forward to seeing you again soon.
Reply from RC Willey - Intermountain Distribution Center
Thank your for the 5 star review.
We look forward to seeing you again soon.
Always a great and easy experience with…
Always a great and easy experience with the site and distribution center
26 June 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 5 star review.
We look forward to seeing you again soon.
I got a used product instead of a new one
I purchased 2 of the Marin table bases ant white at 400.00 a piece. One of the table bases was fine. The other one had clearly been used for a floor model or must have been returned. One of the pieces had scuffs all over it, and you could see where it had previously been assembled ( I took pictures). In addition, the product was damaged and cracked in various areas that compromised the beauty of it. It was also very unnerving to see the structural damage because it was going to be used to hold a 300 lb rectangular glass top.
It’s upsetting to pay full price for something you think is brand new and it clearly isn’t.
I have always loved this company and have received quality furniture from RC Willey in the past. This was a dishonest thing to do a customer. Especially when I waited in line for an hour to pick it up. Now, I have to take it back and go through the whole process again.
In the future, please make sure you show more transparency in charging full price for something that has already been used and was damaged upon arrival.
12 June 2022
Unprompted review
Reply from RC Willey - Intermountain Distribution Center
We are deeply sorry with the negative experience you had with us and the poor quality of the product you received, Would you please email us your Order/Account info to Customer.support@rcwilley.com so i can make this right by you, we have alot of options we can go through to make sure you get a quality product
Thanks Lane
When we got our couch and chair I was really disappointed in it. It had a lot of bad thing going on.i wrote a review and Lane got a hold of me and took care of everything. He was great. Very happy with how he took care of me.
12 May 2022
Unprompted review
Reply from RC Willey - Intermountain Distribution Center
Gale,
Thank you for your review! We appreciate your feedback. I'm glad that Lane provided such great service and was able to help take care of you. Thank you for shopping at RC Willey and we hope to see you again soon!
RC Willey Customer Support
reviews@rcwilley.com
Nic Delgado provided excellent service.
27 April 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Thanks for all you do
26 April 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Great service and was a quick pickup!!
22 April 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Prompt delivery, exactly as ordered
Received exactly as ordered. Grate was delivered promptly and fit perfectly. Excellent customer interaction. Would buy from again. This grate is much more useful than the “plate” version that was stock on the oven.
10 April 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
I've always loved RC Willey and I've…
I've always loved RC Willey and I've been a credit holder since 2010. My most recent couch I purchased did bust at the seams so I had to take two days off of work for it to be inspected and a new one delivered and it was only 40 days old. It was taken care of but I did have to take 2 days to be home for the delivery and inspection so I was hoping for an account credit PLEASE.
7 April 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Great service!
Great service!! Never had a problem with any RC Willey. Been a customer since 1970. Question would be If their service was bad Why would I keep going back?
4 April 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Quick and Easy
Called ahead and let them know I was coming. Arrived and picked up the package without any issues. Very quick and efficient.
1 April 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Delivery was amazing!
Delivery was amazing!! Shawn Pettingill delivered my mattresses earlier than expected and brought them in the house for me even though I did curbside online 🙂 Wonderful communication when my product was going to be delivered from RC Willey so I was able to get be home for the delivery
29 March 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Very friendly receptionist and dock…
Very friendly receptionist and dock worker. My product was brought out promptly.
25 March 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Surprisingly quick!
I was in and out of the IDC warehouse in no time. Much faster than I was expecting. Great job!
24 March 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
Peter was amazing and helped find…
Peter was amazing and helped find everything I needed
20 March 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
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